All reviews

Rating Breakdown

  • 5
    94% (515 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2022

Die App nutzen wir für Rechnungen in unserem B2B Store. Der Support ist immer super! Alle Mitarbeiter:innen sind super freundlich und finden immer individuelle Lösungen bei Problemen. Wir sind sehr zufrieden!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)

5 / 5 Share

Oct. 5, 2022

Best app for invoices!!! Also, customer support is great, they are very quick and helpful. If you have any kind of e-commerce this app is a must!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! Our team are always proud to hear how we have been able to help our users and we will continue to be there whenever you need assistance :)

5 / 5 Share

Oct. 4, 2022

I like this app because you can manage all you customers invoices and generate them automatically by an easy way.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your nice review! Sufio are proud to provide automation to your store and help take the stress away from invoicing. Get in touch if you need anything else from us :)

5 / 5 Share

Oct. 1, 2022

We can warmly recommend the app! The support team has helped us several times with individual inquiries and implemented those for us. Always willing to go the extra mile for their customers! Thanks a lot

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.

5 / 5 Share

Sept. 18, 2022

Sufio is a great app for having your invoices created. It is very functional and delivers everything necessary. What is outstanding is the support the team provided to help customize the app to our needs. I can't speak highly enough of the Sufio Support team – you won't be disappointed.

Store

Yaasa

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your lovely review. It's been a pleasure for our team to work with you and discuss what customizations would work for you. Conversations like this help us to understand the needs of our users and help us provide a better service in the future :)

5 / 5 Share

Aug. 29, 2022

The Sufio team helped with EU VAT validation which is additional to the key features that the product offers.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.

5 / 5 Share

Aug. 26, 2022

I used this app for creating invoices in my shopify store. The app fulfilled all our requirements and the support team is very helpful in customizing the app to suit a need if the feature isn't available OOTB. -Shubhra

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review! I'm glad we were able to apply some customizations for you, our team are always ready to help wherever we can :)

5 / 5 Share

Aug. 2, 2022

The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your feedback, we really appreciate it! Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates! In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)

5 / 5 Share

July 21, 2022

Great support! Ly Luu and the IT team at Sufio went above and beyond to find custom solutions for us.

Store

Etudes

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for leaving your feedback! I'll be sure to let Ly know of your nice comment! Get in touch with us anytime you need more assistance :)

5 / 5 Share

July 28, 2022

We had issues with our invoices going to spam and the developer explained how to fix that issue by adding our domain to the emails sent out to customers. Awesome assistance!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind words! I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution. Reach out to us anytime again if you need assistance and we'll be glad to help :)

5 / 5 Share

July 4, 2022

This is a very good service, we would highly recommend it. The customer service team went above and beyond to make the invoices compliant and we had quick responses every time we contacted them.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much! Our team work hard to get solutions to our customers in a timely manner so I'll be sure to pass on your kind words :)

5 / 5 Share

June 30, 2022

Sufio is a very professional team with fantastic service and programmers. Thanks for your patient and all the best. Eike

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback! We're always happy to help, so reach out if you ever need assistance again :)

5 / 5 Share

June 9, 2022

I really appreciate the quick response from their team. I have once contact them for technical support, and so far I'm satisfied.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much! We're delighted to hear you were happy with our team's response. We do our best to get solutions to you as soon as possible so we appreciate your nice feedback :)

5 / 5 Share

June 7, 2022

Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire. I'll be sure to pass on your comments to the team! Stay tuned for upcoming developments on our invoice templates :)

5 / 5 Share

June 7, 2022

Djimi me dedicó un buen rato para ayudarme a resolver un problema que me impedía usar la app. Amable, resolutivo, eficaz, un placer! Muchas gracias!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por sus amables palabras! Me aseguraré de transmitir a Djimi su palabras de satisfacción. Nuestro equipo se enorgullece de ir un paso más para ayudar a nuestros clientes a eliminar el estrés de la facturación, así que no dude en ponerse en contacto con nosotros si necesita más ayuda en el futuro.

5 / 5 Share

May 20, 2022

Dankzij Sufio kunnen mijn klanten indien gewenst onmiddellijk een btw-factuur krijgen bij hun bestelling. Dit spaart me veel tijd en haalt weer een drempel weg voor de klant. De customer service heeft me enorm geholpen met alles in dezelfde stijl als mijn webshop te zetten en de automatische vertalingen in orde te brengen, zodat mijn klanten gemakkelijk in hun eigen taal een factuur kunnen aanvragen. Bedankt Sufio!

Store

Frucare

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)

5 / 5 Share

May 16, 2022

Super helpful and reactive support team, and efficient application , no bugs and many customisations possible. Great to use !

Store

NEUTRA

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)

5 / 5 Share

May 11, 2022

Super tolle App, funktioniert prima. Der Support ist super und kompetent! Kann ich auf jeden Fall empfehlen :)

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Vielen Dank für Ihre Meinung! Es freut uns zu hören, dass Sie uns weiterempfehlen würden. Unser Team ist sehr stolz auf unsere App und freut sich, wenn unsere nutzer mit dem Service zufrieden sind :)

5 / 5 Share

May 5, 2022

Perfect for invoicing and a great selection of templates. Very responsive and helpful support team.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! Our development team are always working to improve our templates and give our users even more control on what to display :)

5 / 5 Share

May 4, 2022

Grandiose App & Support. Wann auch immer man individuelle Anpassungen braucht wird sich sofort darum gekümmert. Antwortzeiten bei Problemen sind sehr schnell - ebenso wie die Lösung. Eine Sorge weniger im ECommerce ;)

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Vielen Dank für Ihr Interesse! Unser Support-Team arbeitet hart daran, für unsere Nutzer da zu sein und sicherzustellen, dass wir Ihre Fragen so schnell wie möglich beantworten können. Wir freuen uns, Ihnen Ihre Sorgen zu nehmen :)