Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
552
chart
#268
All reviews
Rating Breakdown
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Jan. 18, 2023
Der Support ist super schnell und löst immer umgehend unsere Anliegen und Probleme und die Mitarbeiter sind immer super nett!!!
Vielen Dank für Ihre freundliche Bewertung! Wir tun unser Bestes, um jedem unserer Nutzer so effizient wie möglich zu helfen, und ich freue mich, dass wir Ihnen behilflich sein konnten :)
Jan. 16, 2023
Le service apres vente est super rapide, super efficace, je recommande ! Viki a resolu tous mes besoins et meme plus !
Merci beaucoup pour votre commentaire ! Je suis heureux que notre équipe de support ait pu répondre à vos besoins et je transmettrai vos commentaires à Viki :)
Jan. 11, 2023
We are super excited and very happy with the service Sufio has given us. Our store doesn't need invoices for every order but only for the ones people ask us so Viktoriya helped us to create invoices for the orders we need. She even suggested to adjust our email templates to have a more personal approach to our customers. We will most definitely recommand Sufio to our colleagues and fellow entrepreneurs!
Thank you so much for you kind review and for recommending our app! We're always ready to discuss different options with our users to make sure we can meet their invoicing needs and I'm glad Viki was able to help you implement a custom workflow for creating invoices. Get in touch whenever you need more assistance in the future :)
Nov. 22, 2023
Sufio does what we need. It's beautiful and simple to use. The support ist friendly, helpful and quick. And they have already foe the extra mile for us by adding custom scripts to our account. Thank you for the great prodcut and support.
Thank you for sharing your review! I'm glad our team made a good impression with you and we'll continue to be ready whenever you need us :)
Oct. 27, 2022
5 stars for the app and 5 stars for Sufio's extraordinary Support team! All questions are answered and resolved quickly: quick and target-orientated suggestions and implementations! + A great tool to support EU businesses selling to EU customers with EU VAT registration - to validate the VAT ID and calculate VAT accordingly. + The automated Invoicing is great - you can adjust the style and content of your Invoices, they are sent automa(t/g)ically. + There is an option to update Invoices if the Customer needs to add any information and resent the invoice directly from the app. + Option to export Invoices as .csv - to transfer data to your other ERP/CRM/bookkeeping tools! +++ We wanted to increase the UX using the EU VAT input form and Sufio adjusted the template of our Shop within some hours adding VAT ID validation and user messages! +++ We suggested making slight adjustments according to our local legislation to the Invoice template and export file = and Sufio team was very helpful. Dear Sufio team - thank you!!!
Thank you so much for taking the time to leave such a lovely and detailed review for us! We are so pleased to hear that we have been able to help you with your various requests and that our team could customize certain aspects of our features. Sufio can offer a lot to it's users, so we always encourage you to reach out and talk with us! We take great pride in discussing issues or queries with our users so that we can try our best to apply personalised solutions or custom workflows, as we understand the needs of businesses can be so varied and unique. We're always ready help should you need further assistance :)
Oct. 17, 2022
Thank you so much for GREAT support! I loved dealing with Viki, she assisted me so efficiently - I've been using Sufio for 3 years + and would certainly recommend it to anyone!
Thank you very much for kind review and for recommending our app! I will be sure to let Viki know that you were happy with your experience. We're always available to help, so reach out any time you need assistance again in the future :)
Oct. 10, 2022
Die App nutzen wir für Rechnungen in unserem B2B Store. Der Support ist immer super! Alle Mitarbeiter:innen sind super freundlich und finden immer individuelle Lösungen bei Problemen. Wir sind sehr zufrieden!
Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)
Oct. 5, 2022
Best app for invoices!!! Also, customer support is great, they are very quick and helpful. If you have any kind of e-commerce this app is a must!
Thank you for your kind words! Our team are always proud to hear how we have been able to help our users and we will continue to be there whenever you need assistance :)
Oct. 4, 2022
I like this app because you can manage all you customers invoices and generate them automatically by an easy way.
Thank you very much for your nice review! Sufio are proud to provide automation to your store and help take the stress away from invoicing. Get in touch if you need anything else from us :)
Oct. 1, 2022
We can warmly recommend the app! The support team has helped us several times with individual inquiries and implemented those for us. Always willing to go the extra mile for their customers! Thanks a lot
Using app
About 1 year
Total reviews
2
Average rating
5.0
Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.
Sept. 18, 2022
Sufio is a great app for having your invoices created. It is very functional and delivers everything necessary. What is outstanding is the support the team provided to help customize the app to our needs. I can't speak highly enough of the Sufio Support team – you won't be disappointed.
Thank you very much for your lovely review. It's been a pleasure for our team to work with you and discuss what customizations would work for you. Conversations like this help us to understand the needs of our users and help us provide a better service in the future :)
Aug. 29, 2022
The Sufio team helped with EU VAT validation which is additional to the key features that the product offers.
Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.
Aug. 26, 2022
I used this app for creating invoices in my shopify store. The app fulfilled all our requirements and the support team is very helpful in customizing the app to suit a need if the feature isn't available OOTB. -Shubhra
Thank you very much for your kind review! I'm glad we were able to apply some customizations for you, our team are always ready to help wherever we can :)
Aug. 2, 2022
The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly
Thank you very much for your feedback, we really appreciate it! Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates! In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)
July 21, 2022
Great support! Ly Luu and the IT team at Sufio went above and beyond to find custom solutions for us.
Thank you very much for leaving your feedback! I'll be sure to let Ly know of your nice comment! Get in touch with us anytime you need more assistance :)
July 28, 2022
We had issues with our invoices going to spam and the developer explained how to fix that issue by adding our domain to the emails sent out to customers. Awesome assistance!
Thank you very much for your kind words! I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution. Reach out to us anytime again if you need assistance and we'll be glad to help :)
July 4, 2022
This is a very good service, we would highly recommend it. The customer service team went above and beyond to make the invoices compliant and we had quick responses every time we contacted them.
Thank you very much! Our team work hard to get solutions to our customers in a timely manner so I'll be sure to pass on your kind words :)
June 30, 2022
Sufio is a very professional team with fantastic service and programmers. Thanks for your patient and all the best. Eike
Thank you so much for your lovely feedback! We're always happy to help, so reach out if you ever need assistance again :)
June 9, 2022
I really appreciate the quick response from their team. I have once contact them for technical support, and so far I'm satisfied.
Thank you very much! We're delighted to hear you were happy with our team's response. We do our best to get solutions to you as soon as possible so we appreciate your nice feedback :)
June 7, 2022
Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).
Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire. I'll be sure to pass on your comments to the team! Stay tuned for upcoming developments on our invoice templates :)