Sufio: Invoices You Can Trust
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A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.
Thank you very much! I'm glad our Support team was able to bring a custom solution to make Sufio work for you. We recognise that businesses around the world all have different needs so it's important for us to accommodate this :)
Support team worked hard to get the right format for us. There is quick and easy editing of the design of the invoice and it works to send invoices automatically without our involvement. Perfect solution and well worth the subsription.
Thank you so much! I'm glad our Support team was able to assist you in making your account work for you. Indeed, automation is one of our key features to help take away the workload of running your successful business :)
Fab app with lots of customisation options and even better customer service!
Thank you, we are delighted to hear you are enjoying our custom options as our team works hard to provide unique workflows for different types of businesses!
What an excellent app, and what an even better value service is included with it. They not only answer quickly, but they also have appropriate answers for all of your questions. Highly recommended.
Thank you very much! Our Support team does its best to bring you timely answers and get you on your way :)
This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!
Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!
Ich habe eine Alternative zum unzuverlässigen Rechnungs-Plugin einer Buchhaltungssoftware gesucht. Kernanforderung war die Angabe des Verkaufskanals (Web, Ebay etc...) ebenso wie das verwendete Zahlungsmittel auf der Rechnung. Ebenso ein Metafeld über den Artikelzustand, also A-Ware/Neuware, B-Ware etc. Die Anforderungen wurden durch das Sufio-Team ausgezeichnet und schnell umgesetzt. Auch die optischen Gestaltungsmöglichkeiten für die Standardvorlagen sind ausgezeichnet. Ich bleibe bei Sufio, wenngleich der Preis für mich als kleines Unternehmen aktuell noch etwas hoch ist :)
Vielen Dank für Ihre schöne Bewertung! Es freut mich zu hören, dass unsere maßgeschneiderten Optionen für Sie hilfreich waren. Unser Team tut alles in seiner Macht stehende, um sicherzustellen, dass die Rechnung auf die Bedürfnisse Ihres Geschäfts zugeschnitten ist, da wir wissen, dass jedes Geschäft und jedes Land seine eigenen Anforderungen hat. Melden Sie sich wieder, wenn Sie unsere Hilfe benötigen :)
This app is fantastic! We have been using it for some years now and enjoy every part of it. The support is pretty helpful and fast. I totally recommend it!
Thank you very much! We love to hear that you are a long-time user and recommend our service! :)
Das Programm ist sehr einfach gehalten und leicht zu bedienen. Support ist Next-Level, habe selten so ein guten Support gehabt. Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.
Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)
Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.
Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you. As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!
The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.
Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)
Excellent support
Thank you very much, we're glad to hear it :)
Très bonne app avec un très bon service support.
Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :) (Translated by DeepL)
Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.
Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)
very helpful support team. thanks!
Thank you so much! Our team will be delighted to hear it! All the best :)
This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.
Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)
Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!
Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!
Best client support
Thank you very much for your review, we appreciate taking the time :)
Great service. Sebastian was very helpful with a small formatting issue we were having with our invoices and the team got it resolved quickly.
Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)
A Lifesaver for our VAT Challenges – 10 Stars! As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for. What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions. In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.
Thank you very much for your lovely review! We are blown away by your kind words! Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience! We will ask Shopify to raise it to 10 stars ;)
Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.
Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)
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