Super: Gift Wrap, Gift Message
Super Gift Options: Gift wrap, gift message to Shopify store
Rating
4.8
feedback
239
chart
#254
All reviews
Review RSS Feed
March 25, 2024
March 6, 2024
It was very easy to add and the team was very helpful in editing some challenges in the viewing.
Feb. 15, 2024
Great customer service!
Using app
15 days
Total reviews
5
Average rating
5.0
Feb. 8, 2024
Easy to use and the order of "add to gift wrap" increases once this app has been installed on my website. It's also a value-added service for my customer.
Dec. 19, 2023
Itamar is an insanely talented developer. The entire team is very accommodating, if you ask me they go above and beyond. Highly recommend.
Dec. 7, 2023
Does what it says on the tin, custom service were very helpful in some image upload issues and helped resolve it quickly
Nov. 27, 2023
Super helpful and quickly fixed an issue I was having due to a third party app. This app is simple and looks amazing on my website.
Oct. 6, 2023
Fast and resourceful support service. Shahar was very attentive and solved all of our problems. Great app!
Oct. 3, 2023
We were looking for an app to allow customers to add a message to their order in the cart (as well as the order notes). This app is quick to set up and does exactly what we were looking for.
Sept. 8, 2023
Super netter und schneller Kontakt mit direktem Support in der Testphase. Wir haben uns dann doch für eine andere App entschieden, da man hier nur ein Geschenkpapier global für die Order auswählen kann. Wir haben etwas gesucht, wo man unterschiedliche Papier für mehrere Geschenke (mit Zuweisung) anbieten kann. Schade, sonst wäre das für uns die richtige App gewesen.
Aug. 18, 2023
Le service client est très réactif et éfficace. Je suis très content de cette application. Toujours une réponse rapide et il règle les problèmes.
Aug. 1, 2023
Itamar was excellent at helping me with setting the product gift box picture. Thank you so much! Excellent app and customer support!!
July 12, 2023
Super responsive and helpful support team! Always helpful with making customizations and ensuring the app runs smoothly.
July 13, 2023
Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me. This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.
Using app
20 days
Total reviews
11
Average rating
4.3
Hi there, Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-) You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back. Thanks again and have a great rest of your day! I've tried to email you but never heard back - I am waiting for your reply :-) Thanks -Shahar
July 2, 2023
Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good o Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)
June 29, 2023
This is the 5th gift app I tried and this is the one for us. Simple set up -- it showed up immediately and so did all the changes I made (not my experience when I played with other apps). The "products" --wrapping, messaging, and receipts -- are separate so it doesn't look funky if you only want to use 1 piece of it (not my experience when I played with other apps). Worked instantly with drawer carts (not true with other apps). I wanted the location to change slightly and their dev team had that done in minutes and their communication was super clear.