Super: Gift Wrap, Gift Message
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This app has been great for my site, I have not had any problems all these years. The tiny gift icon that shows on my product page is my favorite as it attracts people to select it. So far a lot of people have selected this gift wrap feature on my product page. Thank you for your amazing service!
Excellent app – simple, effective & great support! The setup was incredibly easy and intuitive – it took just a few minutes to install and customize. The app does exactly what it promises and fits our use case perfectly. Also, the support team is super fast and competent – they helped us with a styling issue within no time. We also really appreciate the fair pricing model. Highly recommended!
unexpected cost, it's too expensive! paid $59.98 for 2 usage!
Hi there, Thank you for your review. We genuinely appreciate all feedback—both positive and critical—as it helps us continue improving the app for our merchants. Regarding your concern, I can confirm that you were charged twice—once in March and once in April 2025. This is according to our usage-based pricing, which adjusts according to the number of orders placed in your store during each billing period. You can find more details about our subscription tiers in the help center. We always encourage merchants to reach out to our support team directly—had we heard from you sooner, we would have gladly provided a clear explanation. I’ve also reached out to you privately via email to help resolve this as quickly as possible. Looking forward to hearing from you. Best regards, Shahar
Great product! Appreciate that there's a free option and the customer service is super fast and helpful.
Does exactly what I need it to! Had an issue early on and support jumped on it immediately! So far very pleased.
Very quick to reply and identify my mistake. App seems to function very well, very good value! Thanks
I'm really happy with the app. We experienced a glitch but the support team jumped in and sorted it for us. Does what it says it does!
We have found this app to very helpful. It's easy for us to offer different styles of gift wrap and an easy way for customers to include a gift message with their purchase. They were very quick and responsive to my request to have the options removed from one product from large amount of product offerings. We are a chocolate shop that offers chocolate covered strawberries that are only available for in store pick up and cannot be wrapped.
Great service and simple to use, just works. Limited functionality and customisability. We needed to allocate gifts to specific products but this can't be done on this app. Formatting is a bit weird if you want to add additional text. The devs were surprisingly willing to help and knowledgeable about what can and can't be done with their app, so I commend them for this! Thanks for your service.
Works great, customers love it! Sure do
Super easy to set up and configure, plus incredibly helpful technical support! I highly recommend this app!
great app and great fast support, helped me with a minor problem within a few hours.
I had some user error with setting up the app and the app developer was super helpful - even over a weekend. It's working perfectly, Thank you!
I have been using it for a long time and it is very successful app.
Very fast customer support service, and the app works as expected!
Just installed this on the PAYG model - which is great for us because we're so small right now. Really easy and intuitive to configure. I had a small issue (user error), fired off an email and got a response in minutes that resolved my issue. Faultless. Good work guys.
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time. Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue. I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced. After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review. We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try. Thank you once again for your feedback, and we wish you continued success with your store. Best regards, Shahar
It does not have a free plan, contrary to what the Shopify App Store listing says. It only has 7 day free trials on paid plans. Don't waste your time installing if you need a free plan.
Die App ist super, tut genau was sie soll und herausragend finde ich den Support- der prompt, freundlich und professionell Anfragen umsetzt. Danke dafür!
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