SuperSMS Abandoned & Marketing
Supercharged SMS Shopify App driven by AI
Rating
3.9
feedback
69
chart
#2,960
All reviews
Review RSS Feed
Dec. 19, 2022
this is a scam app the sms messages to not send they claim they converted sales that are non existant . they promise refunds and never refund everything about this nigerian style scam is a lie. STAY CLEAR FROM THIS APP
Hi, I'm extremely sorry that you've had a bad experience with our app. We responded to all your emails with evidence that your messages were being delivered. Also, like our team told you, the sales reporting is automated and not something that we can manipulate from our end. Regarding the refund - our team has been in touch with you over email. Best, Appregator Team
Nov. 15, 2022
Overall fine, a little tedious to get started with the SMS and text message marketing. Worked fine, directions we're easy to follow.
Oct. 21, 2022
Update: Support has been responsive, unfortunately no sms has been delivered. For that reason, would still suggest the app offer a lower amount than $20 in order for customers to make sure the app is suitable. -------- 20/10/2022 Understandably, couldn't test app without paying as SMS do cost. Paid the minimum one-off amount to see ($20) and no sms has been delivered. Ideally, it should be much less for the purpose of allowing customers to test the app suits their needs. The app may work for others, unfortunately not in this case.
Oct. 7, 2022
This apps helps capture abandoned cart , One of marketing steps u need to add The only thing is sometimes i forgot to to up
Hi, We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Oct. 5, 2022
I've been using this app for 2 years now. Sometimes I get an error and the app is not working properly. Laura here was very attentive and responded to my email promptly. Overall I'm enjoying this app and will continue to use it. Highly recommened.
Hi, We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Sept. 5, 2022
This app texts customers even when automations are turned off. It has been a recurring problem and nothing has been fixed. The only solution is to uninstall it. There are way better text marketing apps available with cheaper prices per text, don't jeopardize your customer relationships by using this.
Hi, We’re extremely sorry to hear about your negative experience with the app. We had emailed you regarding this issue, but did not receive a response. This is not the experience we want any of our customers to have with our app, and we would love another chance to resolve this matter. If you have any questions, please email [email protected]. We would be happy to help! Best, SMS Text Messaging & Marketing Team
Sept. 4, 2022
So far so good. Easy to set up. Took me through the setup process which was easy to do. Very excited to see how this is going to grow our business!
Hi, We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Aug. 23, 2022
I like the app to sent campaigns when I have new things opening. however I wish it was a pay one price per month for x amount of texts. It’s very expensive doing it per texts.
Hi, Thank you for your feedback. As it costs us to send each text, we believe that a pay-per-message model is more transparent than a subscription model, but we will take this feedback into account. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Aug. 15, 2022
Very excited to use this app to help convert our abandoned carts. This is another creative way to stay in touch with our customers.
Hi, We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
July 18, 2022
esta app se esta instalando sola en mi tienda y esta enviando mensajes fraudulentos pidiendo pagos adicionales a mis clientes.
Hi there. We’re extremely sorry to hear about your negative experience with our app. We looked into this issue and have emailed you detailed steps to resolve it. Best, Supercharged Support Team
July 12, 2022
We've received some fast conversions using this app. SMS is not to be ignored. Looking forward to more sales using this app.
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
June 17, 2022
This app has a fantastic ROI. And is a great addition to our Shopify Stores. Thank you for supporting our sales.
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
May 23, 2022
Seems to work really well so far. I used the Abandoned Checkout Automation and it seem to get many time what I put in to it
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
May 19, 2022
Very user friendly and a great marketing option for my small business! I can't wait to see how this helps in the long run.
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
March 7, 2022
i used this app and it very good and easily integrate with shopify and guide how to increase follower
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Feb. 7, 2022
Helpful. Save you LOTS of time and effort. I just use it for the first time, seems like everything's going well
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
March 14, 2023
Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too. Many thanks for you prompt support !
Hi, We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team. We recently took over this app and would like to rectify this. Could you email [email protected]? We will have someone look into it immediately. Best, SMS Text Messaging & Marketing Team
Jan. 3, 2022
Using this app to get started in SMS marketing and abandoned checkout. Easy setup. Works well so far.
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Nov. 30, 2021
Thanks for your help in setting this up! We hope for big things in the future for our business. All the best.
Hi, We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team
Oct. 12, 2021
La uso para estar mejor con el público en comunicación. Para los clientes mejores opciones de comunicación