Supercharged AI SMS Marketing
Supercharged SMS Shopify App driven by AI
Rating
4.5
feedback
133
chart
#4,676
All reviews
Rating Breakdown
Review RSS Feed
June 25, 2024
It's so great to have an sms interface attached to my Shopify store! It takes marketing to the next level as a lot of times I get more sales via text than email messaging! It's super intuitive and easy to use! Big up to the developer(s) who make entrepreneurs like me a little less stressed and a lot more blessed!
June 24, 2024
This app works really well for our needs; any issues I've had were quickly addressed by the Supercharged Team. We will continue using this app for all our customer communication needs. Thank you
June 24, 2024
Great app and client service .. Thanks for your support on answering all the questions we have . feels connected
April 10, 2024
Just got Supercharged SMS hooked up to our shop, and gotta say, it’s pretty slick. It's my first time using an SMS app. Setup was a breeze, and getting around the app is straightforward. Really looking forward to seeing how it helps grow my store!
Sept. 12, 2023
I shouldn’t have to pay for app to use on shopify as website we pay all that money was supposed to have good free apps to use to make our money we pay back i don’t sell like that and still paying why are we paying every time we get an order why are we paying for a domain that we like why is shopify domain have to have myShopify on it why are they no one to answer our phone calls now it’s ridiculous how they stealing our money when we don’t even get it back by the time the next bill comes
Hi, I wanted to clarify that our app is not built by Shopify and we do not charge a monthly subscription, nor do we charge you for your domain! We are an SMS marketing app and we only charge you if you are sending text messages using our app. Please reach out to us if there is anything else we can help clarify. Best, Appregator Team
Aug. 28, 2023
Updated on August 28 The customer service (Laura) responds quickly and can solve the problem that the SMS cannot be sent in time. However, after a period of time, there will still be problems that cannot be received, and the stability still needs to be improved. ──────────────────────────────────── First of all, you only use this app to send a text message to a customer, and then the customer makes a purchase, and the app will record it as its credit! Again, after I sent a lot of text messages, I found that these text messages had no effect, so I tried to send to my own number, but I didn't receive any messages at all! ! ! But this app has deducted my fee! ──────────────────────── Update The developer contacted me and said they gave me a new number. After testing, I can receive text messages. But to be honest, I'm not sure how long this new number will last, I'm not confident about it.
Hi, We only record a customer's purchase as credit if they have made the purchase after clicking on the link set in the text message. We do not take any commission from this and this is purely for your own calculations in deciding whether text message is an effective channel for you. Regarding the deliverability - we provided you a refund for any messages that were not delivered and set you up with a new verified toll-free number that will not have any deliverability issues or disruptions. We thank you for your continued support for our app!
June 30, 2023
I WISH I COULD GIVE ZERO STARS I have complained about the prices already with this app, and I am back to say after paying $270 for ONE SMS BLAST; they froze my account. They took my money first, didn't send the message but held the message as a draft until the review is complete. What review needs to be done if I have been paying you for each message for about a year now. Once my account is done being "REVIEWED" I'm done. The app is too expensive anyway and I have found better apps. The reports are inaccurate as well. RUN FROM THIS APP NOW!!
Hi, I'm extremely sorry for the inconvenience caused. As mentioned, the account reviews are usually implemented by the carrier provider and not by us. The moment we received your email, we got the review completed and everything should be working fine with your account. We never want anyone to have a negative experience with our app and we are always here to help out. Please let us know if there is anything else we can help you with. Thank you for your support.
March 14, 2023
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app. We're always here to help with any issues you may face!
March 13, 2023
This app is a good app when it works. I have built a log of about 1,000 contacts but I cannot send a single message out due to the app not working.
March 30, 2023
I've made $295,251 using ONLY this app on Sundays Only. GET THE APP! This is 3x more effective than my email marketing. This app is priceless and the communication and customer service is unmatched.
Hi, I’m sorry for the inconvenience caused. Could you please let us know what issue you are facing? I’ve emailed you from our support account. I assure you that we will get this resolved as soon as possible. Best, Appregator Team
Feb. 14, 2023
Barely works. Most of the time, I can’t even access my dashboard due to their software malfunctioning. Thqrvis very inconvenient for us business owners. Zero stars
Dec. 22, 2022
Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.
Hi, I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded! We've reached out to you via email, and we willl help you resolve this matter immediately. Thank you!
Dec. 20, 2022
Kind of odd that you need to pay them money to see if their messages work. after reading the reviews and the issues ive encountered i see this a dodgy proposition , there is no meaningful support just sticky send us money buttons everywhere
Hi, We provide everyone with free credit as soon as you install the app so that you can test it out before loading any funds. I just looked into your account and noticed that you haven't tried sending any messages yet - is there anything we can help with? We have 24/7 support - you can email us at [email protected], and we will be happy to help you get set up. I've emailed you from the account as well. Best, Appregator Team
Dec. 19, 2022
this is a scam app the sms messages to not send they claim they converted sales that are non existant . they promise refunds and never refund everything about this nigerian style scam is a lie. STAY CLEAR FROM THIS APP
Hi, I'm extremely sorry that you've had a bad experience with our app. We responded to all your emails with evidence that your messages were being delivered. Also, like our team told you, the sales reporting is automated and not something that we can manipulate from our end. Regarding the refund - our team has been in touch with you over email. Best, Appregator Team
Dec. 2, 2022
Update - Laura responded right away and fixed the issue swiftly. I sent out a campaign for the first time and got orders immediately. Thank you for your great app! ------------------------- I cannot believe such an app exists on Shopify. I sent them multiple messages about issue of not being able to send campaigns. I've waited 3 weeks for response. Yet, NOTHING, literally NOTHING! This is beyond baffling. Why would a paying customer can't get any support at all. I missed the opportunity to send campaigns for Black Friday and Cyber Monday. Any retailers would understand what it means for a business. I've never rated 1 star for any app. I'm hoping this review would get their attention. I hope this is just all a misunderstanding. However, it's very unlikely because Shopify reached out to me asking if they've responded my request. I told them no and they said they will reach out to the app. Yet, still NO RESPONSE. I cannot imagine that I will continue with their service. Friends, be aware!
Update - Thank you so much for giving us the opportunity to fix your issue. We appreciate your continued support of our app. -------------- Hi, I am so sorry for the inconvenience caused. I just checked and we've received no emails from you or from Shopify regarding this! Could you let me know where you reached out so I can check if our team missed something? We are available at all times to help - I've sent you an email, and I will resolve it immediately. I am extremely sorry that you've had a bad experience with our app.
Nov. 29, 2022
I'm hoping this app improves my sales. The checklist and windows are a little hard to navigate and could be more user friendly.
Nov. 19, 2022
This is really going to help me reach a lot of my customers, send them exclusive updates, offers, and staying connected.
Nov. 19, 2022
I used this app for my SMS marketing and it has served it purpose greatly. It’s costs are minimal! Great service overall