SuperSMS Abandoned & Marketing
Supercharged SMS Shopify App driven by AI
Rating
3.9
feedback
69
chart
#2,960
All reviews
Aug. 22, 2021
second store I've added it to: www.cbdx.com - a great source for Delta 8 Cannabis products that are legal and ship online
Aug. 4, 2021
I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!
July 31, 2021
Hoping this will work great to grow our business. Easy to navigate. Easy to set up. Love that it walks us through everything.
July 27, 2021
I try to use it, it looks good. Hope will bring back more orders. It looks nice for sellers not in US.
July 19, 2021
Great app! It really helped us gain more customers and increase our number of orders! Highly recommend!
July 15, 2021
Very happy so far. Hoping this really saves me time on the chasing abandoned carts area of business.
July 14, 2021
Very well laid out & not tough to use that the ordinary user will find... I am new to this app, so will update my review as I go along.
June 16, 2021
Edit to add: I am very pleased with the response I got after posting my review, which is why I am changing my review from 1 star to 3 stars. They said they fixed the issues but because of all that's happened, However, I recommend giving them a try. I have had multiple issues and not pleased at all with how much money I spent on campaigns that didn't work. I've had campaigns only send to a select number of subscribers when it should have gone to all, I've had one not send at all, and one that sent 30 minutes earlier than scheduled. In addition to that, on 5 separate occasions, I had texts come through from people who were mid-conversation with another business and the number would randomly switch over to the one this app provided. The people who sent the messages were confused because to them it looked like they were still texting the original business. Lastly, I had a customer say that the texts were coming through from different numbers. I am upset at the money spent and hours wasted on this. I do not recommend this app.
Hi there, I'm so sorry this happened to you and I deeply apologize. It seems as if we've identified a bug that may have caused this related to your account which is now solved. I've sent you an email with complete details, but are you able to email us back at [email protected] so we can provide an immediate solution and provide a complete refund for the trouble it has caused?
May 10, 2021
great and simple to use, I was skeptical at first but came to realize that it is simple and very easy to manage
May 7, 2021
Thank you, this was pretty self explanatory to use. The direction walk you through the entire setup process.
April 26, 2021
This app os TOO EASY!!! I am now able to communicate with my customers by just a few clicks! This app is a must have!
April 9, 2021
Haven't used the app yet, but so far it has made setting the system up very simple! I am super excited about utilizing this app for my store!!
April 9, 2021
Easy to set up. Online chat that travels easily with you, canceled my 800 number since this works so well.
April 1, 2021
VERY DETAILED AND THE CUSTOMER SERVICE IS TOP NOTCH. EXACTLY WAS I WAS LOOKING FOR TO HELP ME GROW MY BUSINESS. I APPROVE THIS APP
March 14, 2021
very good.. Tell us about your experience with SMS Text Messaging & Marketing..best of the best app sms marketing
March 8, 2021
New app and looks like its working well. Great set up and great response from clients. Works great with Ping
March 5, 2021
As soon as I added SMS to the shop the communication began and we made the stores very first sale - ever. $4000 order within minutes.
We love to see this! Congrats, that is amazing! Feel free to message us if you ever need help, we want to see you make tons of $$!
Feb. 25, 2021
Just received the first order from Lazer. Nice!Recommended everyone to try. Look forward the future performance!
Thank you for the kind words! If we can continue to help you even more in the future, please don't hesitate to reach out. Happy to also hop on a call to make sure your strategies are as successful as possible! :)
Feb. 24, 2021
App Works just as I hoped it would, I really like not having to pay a monthly subscription. I would Highly recommend.
Feb. 18, 2021
These dudes are straight smashing it. Every single time I have a question or need some help the chat box or even meeting with them via facetime they are super helpful and know their stuff. I appreciate this guys. Need more people on the market like them. Customer service 5 star plus and even that isnt enough. Kudos to them and their team. Hardest working in the shopify app arena bar none. Thanks, Rashad