Slide Cart Drawer by IACart
Slide Cart Drawer—Cart Upsell—Sticky Cart—Gift Wrap-Unlocks
Rating
4.5
feedback
231
chart
#2,241
All reviews
Rating Breakdown
Oct. 4, 2022
As many people have said before me, the support on this app is absolutely TERRIBLE. Despite the app being OK for what you pay, I would look elsewhere just because of the support experience. I've used the app for 2 years and every time we've had an urgent issue, it takes days if not weeks for the support to email us back. We're having some urgent issues right now and the support team won't email us back. It is VERY frustrating.
We have responded within 24 hours, we have resolved the issue, this was not an error in our code, it was simply a configuration issue, with the template update 2.0 now some apps have to be enabled or disabled from the Customize of each template.
Sept. 30, 2022
This app gets the job done for your pre-checkout upsells. It’s highly customizable to seamlessly fit the overall look and feel of your store. A must-have in your store’s list of apps.
Aug. 25, 2022
Do not try any other app, this is the one you're looking for! After many attempts, finally found the perfect all-in-one app that does everything and is easy to use with amazing customer service! Thank you!
Aug. 24, 2022
Only good things to say about the app and better things for the customer support, Brigitte is a rockstar and has helped us with 100% of our queries so far.
July 18, 2022
The best cart functionality out there. Period. It has all the features to supercharge upsells and conversions. On top of that, they have amazing service. We had an issue using one of the Beta features and the team responded immediately and also fixed it in a day.
Hey Nonucare, Thank you very much for your kind words! We are very happy to help your business 🚀🚀🚀
May 28, 2022
This app looks great and works well, has lots of features and is easy to use but our focus is on the Upsell feature. I wanted to upsell custom products but without a direct add to cart just a link and I contacted their support - Brigitte was great and now I can! Thank You!
Hello Angelic Thoughts Australia Thanks so much for taking the time to review our app! I'm so pleased our Support team were able to assist you so quickly! We're so happy to hear that you are enjoying Sticky Cart ‑Slide Cart Drawer. Brigitte & Sticky Cart ‑Slide Cart Drawer Support Team
May 9, 2022
Cart looks great now, had a slight issue and it was resolved in a matter of hours! Really easy to set up and use!
Hi BOHOMOON, Thanks so much for taking the time to review our app! I'm so pleased our Support team were able to assist you so quickly! We're so happy to hear that you are enjoying Sticky Cart ‑Slide Cart Drawer.
May 3, 2022
Für mich definitiv die beste App, um Upseller-Produkte zu verkaufen. Ein großes Lob auch an den Kundenservice, der innerhalb von wenigen Stunden einen Bug in meinem Shop behoben hat!
Hi planaplana, Thank you very much for the comment, the app is working correctly.
April 26, 2022
Best slide cart app out of many similar apps I tried. Devs response time for the support is reasonable, and they are willing to do custom work to fit our heavily customized theme. Works perfect with our third party bundle apps, and other apps which interact with cart. has everything we wanted.
April 22, 2022
Good app with many different functionalities to add. Customer service is helpful , I would like if they improve the speed of answering emails.
Hi Novelskin, Thank you very much for your review, we hope to continue improving to give you a quality service.
April 20, 2022
I hate to do this. The app itself is great, but support is one of the worst I've experienced with Shopify apps so far. Answers to basic questions take days, if not weeks to even be aknowledged. I think I even had an issue where I did not get a reply at all. I've used this app for a while and it has always been like that, so it looks like they simply don't care. For any Shopify app, this would be a very bad look. For an app that controls a key function - the Shopify cart - which always causes issues and is obviously essential, it's simply unacceptable and impossible to work with. I recommend you look elsewhere, which is what I will do.
We have tried our best to contact you with no response. With the last update that we have uploaded, the app works correctly and is now more fluid.
Sept. 19, 2022
Update Sep 19, 2022 I can no longer recommend this app as their support is nonexistent. There was a technical bug with multicurrency pricing, and also another technical support issue. I sent multiple emails starting Sep 3 to Bridgette but haven't gotten any response. They have a history of slow response with me and other customers (see other reviews) which is unacceptable for such an important app. I believe they bit off more than they can chew by adding too many extra features and forget what's important. I switched to an app called OBSI Incentivize that my theme recommended. Pros: the only slide cart upsell app I've found that looks decent Cons: Technical issues occurred and support speed can be improved. I've had several issues during setup and support takes days to reply. 1. App was not working after installing, products were not showing in slide cart. It took at least 2 weeks for them to figure out the issue. 2. After the fix, products were showing in the wrong currency in the slide cart. Eventually this was fixed but I lost sales.
Hi Reveil, We have tried to contact you, we have reviewed the problem you submitted and our app is not causing the problem, the app is working correctly.
March 24, 2022
great app very customisable and looks great. Very helpful customer service replied same day. thankss
Hi Quarters London, Thank you for writing us the review, we appreciate it! Write us for any further support, we're always here to help! 🙏🙏🙏
March 21, 2022
Best Add to Cart App in shopify. I installed this app already on 10 stores and the conversion rate is increasing drastically. So many features! And customer service is incredible. I can highly recommend this app!
Thank you very much for your review! It's great to know that our Sticky Cart ‑Slide Cart Drawer helps you well. We're looking forward to bringing even more benefits to you and your store. All the best!
April 5, 2022
Thank you for the ongoing support. The app works great and i like the customer service. I have been looking for some time for an app like this x
Hi Fox, We are trying to contact you but have not received any response.
Feb. 22, 2022
Very helpful app looks good so far,,, fast customer service. Nice setup great marketing. Thank you.
Hello to our friends at UNLOADED FORCE Thanks for the amazing review. We are very glad to hear that you are enjoying Sticky Cart ‑Slide Cart Drawer. We do our best to help all merchants. Cheers, Sticky Cart ‑Slide Cart Drawer Support Team
Feb. 16, 2022
Love this app! Exactly what I was looking for. I had a question and customer service responded very quick. Thank you Brigitte and team!
Hello to our friends at Iowa Corn Baby Thanks for the amazing review. We are very glad to hear that you are enjoying Sticky Cart ‑Slide Cart Drawer. We do our best to help all merchants. Cheers, Sticky Cart ‑Slide Cart Drawer Support Team
Feb. 15, 2022
Very helpfull app, good way to increase AOV & put directly the coupon code in the preview very good point ! Customer service are aware of the returns too, that's an important point. Could be improve by more custom options parameters, and by leaner ux but we recommand !! Thanks
Thank you very much for your review! It's great to know that our Slide Cart Drawer helps you well. We're looking forward to bringing even more benefits to you and your store. 🙏🙏🙏 All the best!
Feb. 3, 2022
I've used this app for a while and really like it. There is a lot of functionality built in, lots of customization options, and the team has always responded quickly when I've had questions.
Thank you very much for the review!!!! Let's boost that AOV 🔥🚀🚀🚀🚀🚀
Jan. 16, 2022
This app is truly THE BEST SLIDER CART APP on the market !!! It's FULLY customisable , you can put amazing upsells that look sleek , add payment badges , cart goal and many more settings that i love ! My AOV has been boosted significantly thanks to this app. I had some trouble at one point configuring some settings but support replied to me in less than 1 day ! Not only that , you can also put coupon code in the slider cart section too so customers dont have to do that at checkout which can cause significant drop ofs. 10/10 recommend !!
Hi GloweBaby, We are happy that you had a great experience! Thanks for the amazing review. 😊😊😊😊😊