All reviews

Rating Breakdown

  • 5
    83% (120 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    6% (9 ratings)

Reviews with Text

  • 98% (139)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2021

Awesome App! Works within 10 minutes out of the box and easy to style how you need it to look. Looking forward to seeing if it increases conversions

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your thoughts about your experience with us 🙏🏻, very happy to continue helping.

5 / 5 Share

May 5, 2021

I still can't decide what's better - the app or the support! I have this app on 4 websites, its an absolute dream from a customer experience perspective (I've tested them all), but the support is amazing - super quick and always happy to assist. If you're looking for a cart draw app, stop your search, this is all you need!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2021

Terrible customer service. We had some problems with installing the Slide Cart Drawer app as there was some conflict with how it worked with the Turbo theme (by Out of the Sandbox). There is a 6 day free trial? We emailed the app developer for help to install the slide cart drawer on the first day. Did not receive any reply until the 6th day. Even then there were severe problems with the functionality of the app. For example, on mobile after refreshing the page, sometimes it is not possible to open up the cart drawer even when pressing the Cart button. Or if the cart drawer does open, it is not possible to scroll the list of products in the cart. We also asked Brigitte if she could extend our free trial because we could not use the app live in the store because it was broken during the installation. It took so long to receive any support with the installation. We sent several followup emails all to be ignored. We had to uninstall before our free trial was up on the 7th day. It does not make any sense to pay a subscription for an app that has no support and has been unusable due to no support with installation and fixing bugs. It is a pity. This app seemed to be really promising with snappy load times and appealing features. The lack of support is just horrendous. Some of the worst I've seen out of all the apps I've had experience with from the Shopify app store. P.S. If you want to try this app. Make a backup of your store before installing. That way if you need to uninstall the app. You don't need to wait a week for support from this developer to revert your store back to the way it was.

Using app

5 days

Total reviews

15

Average rating

4.3

5 / 5 Share

April 8, 2021

Really great customer service who helped us solve an issue in a flash. App works great with our site with no glitches.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2021

Easy to customize and looks great. Customer service is quick to help and gets the job done. Hoping it increases our conversion rate!

Using app

5 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 19, 2021

We've been looking for a cart with functionality and mobile responsiveness and this cart has fit it! We are still doing tests with customizing but Brigitte has been great at making sure it works with our theme. One thing I hope they add in the future is analytics on the upsell portion.

Using app

17 days

Total reviews

8

Average rating

5.0

3 / 5 Share

Feb. 16, 2021

App has some functionality issues and formatting issues we brought up to their support team. We were told they would assist in in fixing these but never heard back. There are also no analytics to see what effect your upsell/cross-selling achieves. App is halfway there, wish they would spend a little more time improving it.

Using app

21 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 11, 2021

So far this app is working great on my shop implementing the Turbo theme. It solved a need I was searching for quickly and easily.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

New user (1 week) setup was straightforward and the appearance in the store looks great. Had minor layout needs that were addressed quickly and correctly. So far, so good!

Using app

1 day

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 1, 2021

One of the worst support on the shopify and the app doesnt work its broken after few days and when you contact the support they dont reply. I have deleted the app

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

We have many clients satisfied with our support and our application, we had already solved the problem, however, he mentioned the same problem again when we had already left everything working in his store, we will always be available to solve any problem that our clients.

5 / 5 Share

Jan. 29, 2021

Brilliant app and great support. Seems to work flawlessly for us and the upsell feature is great. Highly customisable in terms of look and feel. A cracking good app.

Using app

9 months

Total reviews

6

Average rating

5.0

3 / 5 Share

Jan. 14, 2021

had some compatibility issue and i reached out to support. They never got back to me. Got the app to work eventually but lack of support is worrying.

Using app

29 days

Total reviews

1

Average rating

3.0

Developer Reply

We are trying to communicate to address the problem you have, please send us an email to help you.

4 / 5 Share

Jan. 14, 2021

EASY TO USE AND APPLY. YOU CAN ALSO DESIGN AND SET UP HOW YOU WANT THINGS TO LOOK. THE INTER FACE IS EASY. STILL WAITING ON MY COUPON CODE TO BE ACTIVE ON MY SITE. THE COUPON CODE IS NOT ACTIVE OR READY TO USE. THIS IS MY FIRST TIME USING THIS APP AND FIRST TIME WITH SELLING PRODUCT ON SHOPIFY. WE WILL SEE

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 30, 2020

Pas mal d'upsell sont proposé, dommage que le site ne soit pas proposé en français, bon rapport qualité prix

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2020

The app help me to increase our sales and they have an excellent support to their clients; it's a excellent app.

Using app

4 months

Total reviews

6

Average rating

1.7

5 / 5 Share

Dec. 1, 2020

I love this app! Major improvement to the default Shopify cart + has amazing features that helps convert buyers like a beast! Just in love❤

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

been looking at different options and after 9 months of using it, this app is fulfilling on its promise. Support is top-natch, professional and responsive, even with the 7 hours time difference. If you're looking for a great shopping cart experience, and a team that will support you with any custom changes, this app is a great choice.

Store

Kumi

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 19, 2020

The app is very good and the developer is very helpful with the customisation and is swift in responding to our problems

Store

GQSize

Using app

22 days

Total reviews

13

Average rating

4.9

5 / 5 Share

Oct. 14, 2020

testing now! Will update once we are done. Looks promising. Not sure if this can be totally customied and that is what we need.

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

This app was easy to install, easy to set up! Really straight forward. Really hoping to see more engagement from our audience with it!

Using app

15 minutes

Total reviews

1

Average rating

5.0