Yotpo: Loyalty & Rewards

Dec. 25, 2022

amazing app and special thanks to the customer support agent Erwin, who helped me in regards to setting up the app

Dec. 20, 2022

Yotpo has a great support team. Jiemer John P was very knowledgable and helpful. He helped me resolve some issues quickly.

Dec. 19, 2022

I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly). They always let you know who is dealing with your request so you feel connected to the business

Dec. 15, 2022

I was assisted by Rilu Jane B with an issue regarding my page display. The service was excellent and Rilu Jane B was very polite and professional!

Dec. 14, 2022

fast amazing and accurate, support team is amazing. Thanks, Jovan for everything, you made my day and save my life.

Dec. 12, 2022

As always Yotpo excels at service. Rilu was patient and very helpful in pointing me in the right direction to resolve my issue.

Dec. 2, 2022

Got some great help with setting up the integration into my shopify website. Vergian B was extremely helpful, and courteous. I finally am able to announce to my customers that they can utilize a rewards program! Thanks Vergian B & Yotpo!

Nov. 30, 2022

I needed some assistance with adding a code to my website and Erwin John C answered my chat and helped me with efficiency. Thanks.

Nov. 21, 2022

App is exactly what a growing site is looking for in customer interaction. I had their customer service walk me through how to install the code on my site myself! It was quick and easy, and I'm excited to put it to use.

Nov. 18, 2022

Leonard G - helped me so quick! Fixed a site issue so soon! I needed help in putting a code in our Shopify file and he did it for us.

Nov. 16, 2022

Very easy to use and easy to create segments and run different reports. Chat support, specifically Jose Carlo T, was very helpful in explaining different data points for me and created a segment for me tor return to to pull the information I was looking for.

Nov. 16, 2022

Leonard helped me get my rewards page up, code implemented on my site, added to my navigation. He saved me a TON of time trying to figure it out myself. I love giving business to a company that has stellar customer service!

Nov. 15, 2022

Thank you Leonard G for the amazing support - efficient and helpful! Really appreciate it and excited to keep using Yotpo for referrals

Nov. 15, 2022

Always there to help when needed. I received help from Alvis C with the code to add the dedicated rewards page to our site. thanks again for your help, Alvis!!

Nov. 14, 2022

Leonard G was a huge help. I reached out to get some help with a BFCW campaign we are running, and he was able to answer all my questions and resolve the issue I was running into. Thank you!

Nov. 13, 2023

Yopto offers amazing support and is always willing to go the extra step to make sure things are completed! Extra thanks to Edilyn B. for all her support and assistance - we so appreciate your assistance.

Nov. 8, 2022

Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!

Nov. 7, 2022

Erwin helped me a lot. I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!

Nov. 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

Oct. 31, 2022

Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions