Yotpo: Loyalty & Rewards

Oct. 12, 2022

We created a rewards system and page using this app. It is very easy to set up and if you need help - the chat feature is great and quick. Thanks Erwin John for your help :)

Oct. 12, 2022

Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!

Oct. 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

Oct. 11, 2022

Jovan R was really helpful with my questions! Thank you so much for your prompt and helpful reply!!!

May 10, 2024

Stay away from this vendor, their customer Support simply doesn't exist or they are incompetent.

Oct. 6, 2022

Angelo S was super helpful during our chat! Super quick responses and was very pleasant to chat with!

Oct. 4, 2022

Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!

Sept. 28, 2022

Support team is awesome, thank you angelo! I love so far the app & reward program. Hoping to keep growin the ecommerce

Sept. 28, 2022

Joseph was insanely fast and very detailed. With his help I was able to customize all 3 of my referral popups in 5 mins. Wish I reached out hours ago!

May 30, 2023

Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan! and Gab and Lemuel helped me with updating customers points balance. Lemuel helped me about notifications!

Sept. 23, 2022

The support is truly wonderful. Jo has come to my rescue a few times already and I'm sure she will again soon. When she has explained how to do something - the light bulb came on vividly; almost to the point that I was embarrassed that I couldn't figure it out on my own. Well done Jo!

Sept. 22, 2022

I used this app to change our loyalty program from another app to this one. And the staff are so helpful! Joseph managed to guide me through the entire steps and have very quick response time Highly recommend

Sept. 22, 2022

Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.

Sept. 21, 2022

Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!

Sept. 19, 2022

The live chat with support feature is really fast and helpful. You're talking to a real person, not a bot. It has really helped us as we test out our features before we launch.

Dec. 16, 2022

Thank you Erwin John C, Vergian B and Dyan for your awesome help and your patience! Really one of the fastest support team that I know!

Sept. 18, 2022

Thanks Josephine. Appreciate your help!! The customer service is GREAT and spends a lot of time helping me solve the problem.

Sept. 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Sept. 12, 2022

Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.

Sept. 12, 2022

The overall experience with the Yotpo app is great. Easy to use, and the dashboard is simple. I also want to shout out to Yotpo's customer service team. I have reached out to the team multiple times for help, and their agent's response to the chat was pretty fast. Their team makes me feel like my question is being well taken care of because the team is willing to spend time investigating the issue.