Yotpo: Loyalty Rewards Program

Jeff Q gave me a great and quick assistance Every assist, everyday kind and very helpful advices and helps my work efficiently. I appreciate a lot!!

Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.

Great service, thank you John B for your precious help.

John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

New to YotPo but very satisfied with the level of support. Yoben was terrific!

Great & prompt help from John!

John B provided excellent service! He was incredibly helpful and knowledgeable.

The customer service from John B is awesome, fixed the problem in 2 mins, thank you!

Yotpo, as a company, overall has been a disaster for us. It has been the worst business decision I have made in 40 years. After churning over a million dollars in subscriptions and 3,000+ customers, earning money from all those while it was happening, only to discontinue the service themselves, I am not sure why I thought Loyalty and Rewards would be better. Support is not good and takes weeks for an answer. The Direct Rewards feature is not functioning correctly and requires internal assistance to complete, which can take weeks. No one can give you a straight answer. Do yourself a favor and RUN! Yotpo has killed our momentum and business, and I would not recommend ANY of their services. We tried them all and paid dearly, figuratively and literally.

I was assisted by John B who was very helpful and knowledgable! Great service!

No support from our client success manager at all. No answers to our messages.

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

John B was able to quickly identify the issue!

Great service! Thank you, John B, for your help!

The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!

John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

John B helped us with kindness and competence.

Charlie was a lifesaver today helping me to update a few customer accounts. Thank you!