Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
940
chart
#960
All reviews
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Jan. 22, 2025
John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.
Jan. 16, 2025
The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!
May 16, 2025
John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!
Jan. 12, 2025
Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!
April 14, 2025
Charlie was a lifesaver today helping me to update a few customer accounts. Thank you!
Dec. 26, 2024
Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!
Dec. 20, 2024
Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.
Dec. 2, 2024
Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!
March 18, 2025
Thank you Gabriel for your assistance today. It is always good reaching out to you guys and knowing that you guys are there to help. I appreciate the knowledge and the attentiveness. Thank you for resolving my issue promptly.
Nov. 12, 2024
John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!
Feb. 17, 2026
Eleen was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today Eleen!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!