Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,554
chart
#579
All reviews
Rating Breakdown
Dec. 2, 2022
Got some great help with setting up the integration into my shopify website. Vergian B was extremely helpful, and courteous. I finally am able to announce to my customers that they can utilize a rewards program! Thanks Vergian B & Yotpo!
Nov. 30, 2022
I needed some assistance with adding a code to my website and Erwin John C answered my chat and helped me with efficiency. Thanks.
Nov. 21, 2022
App is exactly what a growing site is looking for in customer interaction. I had their customer service walk me through how to install the code on my site myself! It was quick and easy, and I'm excited to put it to use.
Nov. 18, 2022
Leonard G - helped me so quick! Fixed a site issue so soon! I needed help in putting a code in our Shopify file and he did it for us.
Nov. 16, 2022
Very easy to use and easy to create segments and run different reports. Chat support, specifically Jose Carlo T, was very helpful in explaining different data points for me and created a segment for me tor return to to pull the information I was looking for.
Nov. 16, 2022
Leonard helped me get my rewards page up, code implemented on my site, added to my navigation. He saved me a TON of time trying to figure it out myself. I love giving business to a company that has stellar customer service!
Nov. 15, 2022
Thank you Leonard G for the amazing support - efficient and helpful! Really appreciate it and excited to keep using Yotpo for referrals
Nov. 15, 2022
Always there to help when needed. I received help from Alvis C with the code to add the dedicated rewards page to our site. thanks again for your help, Alvis!!
Nov. 14, 2022
Leonard G was a huge help. I reached out to get some help with a BFCW campaign we are running, and he was able to answer all my questions and resolve the issue I was running into. Thank you!
Nov. 13, 2023
Yopto offers amazing support and is always willing to go the extra step to make sure things are completed! Extra thanks to Edilyn B. for all her support and assistance - we so appreciate your assistance.
Nov. 8, 2022
Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!
Nov. 7, 2022
Erwin helped me a lot. I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!
Nov. 2, 2022
The customer service I was received from Josephine B. was immensely helpful during in the the installation process
Oct. 31, 2022
Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions
Oct. 24, 2022
Super easy to set up and customize. I had a bit of trouble publishing the rewards page and I'm happy that their customer service is really good and helpful! Got it up and running in minutes. <3
Oct. 19, 2022
Yotpo loyalty & rewards is exactly what i need, very useful and easy to understand. Also the customer service is very efficient and helpful.
Oct. 17, 2022
Installed and created my loyalty programme in a hour, needed some support on getting my page live (as this process wasn't as clear as everything else) and the wonderful Joseph sorted everything in ten minutes. So far, my experience of the app and customer support has been five stars.
Oct. 13, 2022
I love this app and so do my customers. It's a great way to reward customers for being loyal and repeat customers. It's simple to set up and customer service is great if you need help. The free version offers A LOT!
Oct. 13, 2022
I had the best experience working with Rowell via chat support. Patient, understanding and fixed my concerns in a very timely manner. I appreciate the empathy and understanding. Truly above and beyond!
Oct. 12, 2022
Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.