Yotpo: Loyalty & Rewards

Feb. 8, 2023

Love their customer support! I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem. Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.

Feb. 1, 2023

We had issues with landing page configuration and loved the support, and set-up that was able to be done by Eriwn John C via chat. Super simple, easy and took the hard work out of if on this end.

Jan. 29, 2023

a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended

Jan. 27, 2023

My first experience with customer service chat and it was amazing. Speak to a live person and not a robot. To also note I was new to this feature and Angelo was supper helpful!

April 9, 2023

This morning the first thing I encountered on my shop was that I was not able to implement some features I needed. Lemuel P assisted me with expertise and fast response and immediately implemented what I needed done. I appreciate you Lemuel and this app as it's a beautiful feature to have. Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!"

Jan. 24, 2023

Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall.

Jan. 30, 2023

Yotpo customer care is really the best. They answer so fast and help us win a lot of time (as most of the time, we are caught in our day-to-day business and we don't necessarily have the time to dig everything ourselves in the app).

Jan. 19, 2023

Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end !

Jan. 19, 2023

I've been trying to set up this app for 3 days now. And I dont mind adding some snipet to my template's code, but it's frustrating to go through a bunch of docs and not find proper instructions.

Jan. 18, 2023

Leonard was a life saver!! Is he a robot.. AI... best tech support ever!! This was an absolute great experience and Yotbo for the win.

Jan. 18, 2023

Leonard G with support was awesome. I was avoiding tackling an issue thinking it would be a pain and he fixed it in minutes, tested, and answered all my questions. What a relief! Thank you so much, Leonard. You are the best!!!

Jan. 11, 2023

The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.

Jan. 10, 2023

Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!

Jan. 5, 2023

Really happy with the quick and fantastic customer support that Erwin and the team provided. 5 stars, thank you guys.

Jan. 5, 2023

Great help from Angelo - he worked out all the kinks in this app for my store. I would definitely use and recommend this app to others

Jan. 4, 2023

I rarely leave reviews, but these guys are deserving! Not only is the app robust and flexible, but their customer support was terrific. Vergian answered all of my questions thoughtfully so that we can better understand the available options and make the right choice for us. Really grateful! Thanks again.

Jan. 2, 2023

Amazing customer service and app support! Chat feature was fast and helpful, we solve problems fast. Very satisfied.

Jan. 2, 2023

Amazing customer service and app support! Erwin John C helped me and he was very helpful and knowledgeable!

Dec. 30, 2022

amazing customer service. i used the chat feature and it was fast and helpful. the rep was extremely nice and took the time to help me solve my issue.

Dec. 29, 2022

The Yotpo team is hands down the best of the best when it comes to both the platform & the people! We have loved have all of our customer experience & loyalty features all in one place. We work with the best account managers, and the support team is just as great. Our experience has been superb and we are excited to continue using Yotpo!