Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
940
chart
#960
All reviews
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March 6, 2025
their online customer support is very nice, help me a lot to get used to the system
March 2, 2025
Always great service from the yotpo team! Recently assisted by John B, however I have to say that everyone in the team offer fast, efficient service.
Feb. 21, 2025
Jeff Q gave me a great and quick assistance Every assist, everyday kind and very helpful advices and helps my work efficiently. I appreciate a lot!!
Feb. 20, 2025
Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.
Feb. 19, 2025
John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!
Feb. 12, 2025
Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.
Feb. 10, 2025
New to YotPo but very satisfied with the level of support. Yoben was terrific!
Feb. 5, 2025
John B provided excellent service! He was incredibly helpful and knowledgeable.
Feb. 4, 2025
The customer service from John B is awesome, fixed the problem in 2 mins, thank you!
July 25, 2025
Yotpo, as a company, overall has been a disaster for us. It has been the worst business decision I have made in 40 years. After churning over a million dollars in subscriptions and 3,000+ customers, earning money from all those while it was happening, only to discontinue the service themselves, I am not sure why I thought Loyalty and Rewards would be better. Support is not good and takes weeks for an answer. The Direct Rewards feature is not functioning correctly and requires internal assistance to complete, which can take weeks. No one can give you a straight answer. Do yourself a favor and RUN! Yotpo has killed our momentum and business, and I would not recommend ANY of their services. We tried them all and paid dearly, figuratively and literally.
Feb. 3, 2025
I was assisted by John B who was very helpful and knowledgable! Great service!
Jan. 29, 2025
No support from our client success manager at all. No answers to our messages.
We’re sorry to hear that you’re having trouble reaching your account manager. Our CS team has already contacted you via email. If you continue to experience difficulties, we encourage you to reach out to our support team for further assistance. Thank you.