Yotpo: Loyalty Rewards Program

Absolutely the worst customer service. You cannot get passed the AI chat. Paid for a pro plan. A hiccup happened which reverted my plan to “free”. Tried to contact customer service to get them to dix it, but AI won’t let me talk to a live person cause my plan is “free”…

Support was amazing. I had. agent called Stephanie. They answered every question with patience and solid knowledge. i am very happy with the support i received. Well done!

Maritel was amazing!

Jefferson Q is always super efficient, friendly and helpful :)

Maritel S. was great! Thank you so much for your help! You were clear, efficient, and got everything sorted quickly. I truly appreciate your assistance.

Maritel S. was extremely helpful at finding a solution for me. It was not a complicated problem, but I appreciated how fast she figured out what was going on and directed me on how to complete my task. Thanks so much!

Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!

Kudos to John B great and prompt assistance!

Super fast and efficient service! Gabriel S. Helped me a lot and very quickly!

My experience with my customer service representative has been great!

Just had a great customer service experience with Stephanie C. She was prompt, helpful, and took her time to research my questions to give me the best possible answer.

Shout out to Maritel S.--- They were able to help solve the problem our business was facing with a recent change with the Shopify integration of YOTPO. Thank you so much for assisting me, Maritel! You were helpful and straightforward, and got us back up and running promptly.

John B was amazing

the chat support is really good.

their online customer support is very nice, help me a lot to get used to the system

Quick assistance

John B was helpful and clear. Thank you.

John B was so helpful and quick to resolve my issue!

Always great service from the yotpo team! Recently assisted by John B, however I have to say that everyone in the team offer fast, efficient service.

Nyle was of great help, really fast and productive!