Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
969
Reviews
Chart
#273
Shopify

All reviews

1 / 5 Share
April 11, 2025

Absolutely the worst customer service. You cannot get passed the AI chat. Paid for a pro plan. A hiccup happened which reverted my plan to “free”. Tried to contact customer service to get them to dix it, but AI won’t let me talk to a live person cause my plan is “free”…

Store Using app Total reviews Average rating
Candle Delirium 4 days 2 3.0
5 / 5 Share
April 9, 2025

Support was amazing. I had. agent called Stephanie. They answered every question with patience and solid knowledge. i am very happy with the support i received. Well done!

Store Using app Total reviews Average rating
Tribal® Fashion 5 months 4 4.8
5 / 5 Share
April 3, 2025

Maritel S. was great! Thank you so much for your help! You were clear, efficient, and got everything sorted quickly. I truly appreciate your assistance.

Store Using app Total reviews Average rating
The Frye Company About 4 years 4 5.0
5 / 5 Share
March 26, 2025

Maritel S. was extremely helpful at finding a solution for me. It was not a complicated problem, but I appreciated how fast she figured out what was going on and directed me on how to complete my task. Thanks so much!

Store Using app Total reviews Average rating
Fresh Roasted Coffee Over 3 years 5 5.0
5 / 5 Share
March 20, 2025

Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!

Store Using app Total reviews Average rating
CMC Motorsports® About 4 years 11 5.0
5 / 5 Share
March 19, 2025

Kudos to John B great and prompt assistance!

Store Using app Total reviews Average rating
Max Warehouse About 3 years 10 5.0
5 / 5 Share
March 18, 2025

Super fast and efficient service! Gabriel S. Helped me a lot and very quickly!

Store Using app Total reviews Average rating
Hero Kiddo Inflatables Over 2 years 1 5.0
4 / 5 Share
March 18, 2025

My experience with my customer service representative has been great!

Store Using app Total reviews Average rating
The Main Street Exchange 12 months 4 4.8
5 / 5 Share
March 13, 2025

Just had a great customer service experience with Stephanie C. She was prompt, helpful, and took her time to research my questions to give me the best possible answer.

Store Using app Total reviews Average rating
tasc Performance Over 5 years 5 5.0
5 / 5 Share
March 11, 2025

John B was amazing

Store Using app Total reviews Average rating
CSB Almost 2 years 4 5.0
4 / 5 Share
March 11, 2025

the chat support is really good.

Store Using app Total reviews Average rating
raven Over 3 years 19 4.8
5 / 5 Share
March 6, 2025

their online customer support is very nice, help me a lot to get used to the system

Store Using app Total reviews Average rating
Velotric Almost 2 years 5 5.0
5 / 5 Share
March 5, 2025

Quick assistance

Store Using app Total reviews Average rating
LIVERPOOL LOS ANGELES About 2 years 8 5.0
5 / 5 Share
March 3, 2025

John B was helpful and clear. Thank you.

Store Using app Total reviews Average rating
I and love and you Over 3 years 5 5.0
5 / 5 Share
March 3, 2025

John B was so helpful and quick to resolve my issue!

Store Using app Total reviews Average rating
Branch Basics 9 months 4 4.8
5 / 5 Share
March 2, 2025

Always great service from the yotpo team! Recently assisted by John B, however I have to say that everyone in the team offer fast, efficient service.

Store Using app Total reviews Average rating
ECO. Modern Essentials Over 2 years 7 5.0
5 / 5 Share
Sept. 29, 2025

Nyle was of great help, really fast and productive!

Store Using app Total reviews Average rating
Olistic Almost 2 years 3 5.0
5 / 5 Share
Feb. 21, 2025

Jeff Q gave me a great and quick assistance Every assist, everyday kind and very helpful advices and helps my work efficiently. I appreciate a lot!!

Store Using app Total reviews Average rating
Daily&Co Over 1 year 2 5.0
5 / 5 Share
Feb. 20, 2025

Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.

Store Using app Total reviews Average rating
True Botanicals Over 2 years 9 5.0
5 / 5 Share
June 18, 2026

Great service, thank you Christian C for your precious help.

Store Using app Total reviews Average rating
Manucurist About 6 years 6 4.8
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