Yotpo: Loyalty Rewards Program
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John B. was fantastic at solving our problem and delivering top-notch service with impressive efficiency. Thanks John!
The phone number they list is wrong and for an air conditioning company. Also no live chat. Hurts our businesses when clients have questions that we cannot get quick answers too.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Yotpo has been great to us. John B was super helpful in the chat!
John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.
John B assisted me today with opt'ing a customer in. Very quick and helpful.
Vergian B. was super helpful and kind! double thumbs up for the good job :)
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Wynn N. was very helpful! Pro service!
Thanks for your feedback, we really appreciate it.
Useful app with great support
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!
John B. with support was great and quickly helped me solve my problem.
Jeff Q is a star! Very eager to help.
John B was great - extremely helpful, quick to respond, and resolved the issue I was having! And I also like Rodney D.'s fast service, super helpful.
John B was great as always! Quick and responsive for the issue brought to his attention.
Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend
We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.
John B was the best! so helful in a few minutes he sorted everything out with so much kindness. tnx:)
John B was great - extremely helpful, quick to respond, and resolved the issue I was having! Stephanie was also super helpful. She even gave me a full description/tutorial on how to access something in Shopify that I was having trouble with!
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