Yotpo: Loyalty Rewards Program

After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. It's waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.

This app is fairly easy to implement and tweak. When I did run into a little issue they were able to fix me up in just a couple of minutes, pointing me in the right direction. Thank you.

I am still getting started with the app, but the technical support has been EXCELLENT! They took me through all my questions and I feel I can ask for help as needed in a timely manner.

Brilliant support when needed getting us set up. Can't wait to start using it and hopefully see some good results.

APPs keeps showing "we could not redeem your points" after paid for $199. The customer service is good, but the technical support is really terrible. Such a serious problem has not been resolved for a week.

The app does what you want, it is clear and clean! I had trouble adding the code into my Shopify store, I got helped in a few seconds, and Erwin John C helped me with super clear instructions. Problem got fixed in a 5min! Great customer service

Had an issue getting set up but Yotpo support was very responsive and got our issue fixed quickly. Thank you, Lemuel, for the great service!

Knowledgeable and very good support through their chat function. Was able to address the matter quickly and efficiently, with little loss of time - did not have to spend too much effort figuring things out for myself. Thank you Leonard G.

Love their customer support! I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem. Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.

We had issues with landing page configuration and loved the support, and set-up that was able to be done by Eriwn John C via chat. Super simple, easy and took the hard work out of if on this end.

Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall.

Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end !

Leonard G with support was awesome. I was avoiding tackling an issue thinking it would be a pain and he fixed it in minutes, tested, and answered all my questions. What a relief! Thank you so much, Leonard. You are the best!!!

The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.

Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!

Really happy with the quick and fantastic customer support that Erwin and the team provided. 5 stars, thank you guys.

Great help from Angelo - he worked out all the kinks in this app for my store. I would definitely use and recommend this app to others

I rarely leave reviews, but these guys are deserving! Not only is the app robust and flexible, but their customer support was terrific. Vergian answered all of my questions thoughtfully so that we can better understand the available options and make the right choice for us. Really grateful! Thanks again.

Amazing customer service and app support! Chat feature was fast and helpful, we solve problems fast. Very satisfied.

Amazing customer service and app support! Erwin John C helped me and he was very helpful and knowledgeable!