Yotpo: Loyalty Rewards Program

June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

June 8, 2022

Loved this app. Chatted in to Yotpo for help on customer account settings and Maria d. was very helpful.

June 7, 2022

Excellent customer service to get my app set up for my store. Jiemer actually went the extra mile with its advise and snippets of how to set up my rewards. Very satisfied.

May 19, 2022

Great support and great app! Customers loves it! Yotpo had increase significatly our conversion rate.

May 13, 2022

Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.

May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

April 29, 2022

I've never been more disappointed in an than this one. I paid $249.99 for 3-4 months. In total it generated $38 dollars net income. To help optimize & maximize the app, I emailed them and asked if they could help integrate with my store which is a Shopify (premium/high opportunity client) . they sent me a DIY..... super disappointed when I was excited to rewards my clients using their app. I asked for a refund 3x's. every time I got a chat bot. no customer service or person to speak to on the phone. they don't try to understand & connect with their customers. they just see us as a number.

April 28, 2022

The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!

April 21, 2022

Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.

April 14, 2022

J'ai utilisé cette application pour lancer mon premier programme de fidélité et elle est parfaite ! Tout est personnalisable et l'équipe Yotpo est hyper réactive pour aider à la mise en place.

April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

April 13, 2022

J'ai installé l'application pour proposer un programme de parrainage sur mon nouveau site. Je n'arrivais pas à installer correctement la reward page sur ma boutique et Fatima L. a été très compréhensive et a réglé mon problème très rapidement. Le support est top !

April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

April 1, 2022

Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!

March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

March 28, 2022

The best loyalty App i have ever used and the customer service was incredibly helpful and resolve all my issue! Thank you!

June 21, 2025

Jerrah thank you so much for all the help. Love this app thank tou for making it easy to understand

March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

March 4, 2022

Yotpo has been a really great partner and has helped us launch a successful rewards program. Account reps have been very helpful and forthcoming with strategic recommendations. Support has been exceptionally knowledgeable and quick to help with questions, reporting, and trouble-shooting. The assistance from their team and ability to self-serve has made our program very easy to manage.