Yotpo: Loyalty & Rewards

May 19, 2021

I've had two agents help me, Jerrah and one other person. Very beneficial thanks. They were able to help with the module popup, links and other questions I had

May 13, 2021

super helpful and friendly chat support! hopeful that the app will help me gain customers and loyalty!

May 12, 2021

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

May 7, 2021

Great Customer support! Thanks Ritchie for answering all of my concers. Thank you! Download this app now!

May 4, 2021

Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)

April 27, 2021

Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!

April 27, 2021

Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.

Aug. 9, 2021

Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!

April 23, 2021

I just installed this app, and I'm not sure if I'm going to continue with setup or not. I really like to use integrations, but I'm not going to pay $250 to integrate Klaviyo. I'll probably give it a go for a few days and see how my customers react, but there are other options. I hope the yotpo team considers adding some basic integrations into the Silver level otherwise I will likely use one of the other apps instead.

April 19, 2021

Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!

May 2, 2021

I like the app its easy to use, only reason i havent given 5 stars is once i worked out how to connect klaviyo i saw thats $250 a month, were on silver so have to go to next package to integrate with marketing apps, bit of a high cost there guys.... Update Looked in help on how to see actual subscribers, the help page directs to a dead 404 error, not great, so googled how to find, it doesnt seem possible, says look for recent customers card, ive been through every tab its not there!!!

April 16, 2021

Great Customer support! Especially Jerrah has been extremely helpful in answering to my concerns! Thank you

April 15, 2021

Richie was so so helpful with all my many questions about the refer a friend and how it worked! Thank you

Aug. 29, 2021

This app has been working ok so far, a little bit confusing to use but the customer service was excellent!

April 14, 2021

Amazing customer support! the answer was fast an easy to understand they also included extra information.

April 13, 2021

Customer support is def on point! Only 4 stars because a lot of features I wanted to test are in the higher plans. But the app is great.

April 9, 2021

The support team is very helpful! I was trying to get the referral program set up correctly and they sent me a screencast video explaining how to change the settings and followed up to make sure I got my problem resolved.

April 7, 2021

Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!

April 6, 2021

Jerrah was incredibly helpful in figuring out why I couldn't get the FAQ formatting to work. He fixed the problem for me quickly and the page looks great! Appreciate how quickly and efficiently he was able to assist me.

April 6, 2021

I just started using the app. I was having some difficulty in customizing some of the features and when I reached out the service was very fast and they helped me solve my issues. Thanks so much for your help.