Yotpo: Loyalty & Rewards

April 6, 2021

Amazing App! It has so many features that makes to build a nice loyalty program on any website. Great job!

April 1, 2021

Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.

April 1, 2021

Ritchie in chat support was so responsive and helpful in getting this app set up onto our store after we already had account with the Reviews & Ratings program. Truly made the process easy and quick!

March 31, 2021

I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat

March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

March 29, 2021

Absolutely love this app. As a (new and) small business, building loyalty is very important to me and my business. Especially for acquiring new customers and retaining the ones I have. This app helps me do just that. Also, I love that it's free for small businesses. Looking forward to being able to use the higher paid plans. Also love Yotpo Reviews!!

March 27, 2021

This is a great app, the technical support is also very helpful and quick to answer any questions. Highly recommend using Yotpo for your store's rewards program!

March 26, 2021

It's disappointing that this app doesn't work with Omisend. Cannot do much with customizing triggered emails. It seems that Yotpo doesn't pay any attention to their design/UI, from email layout to dashboard, all look very unprofessional. If comparing to Smile.io, Yotpo is still far behind. Just that, Yotpo is more affordable for small businesses.

March 24, 2021

Love the new chat feature — it was super helpful and quick. Thank you for the prompt responses team!

March 24, 2021

Yotpo Livechat was easy to use and the response was prompt. Fixed a glaring issue in less than 5 minutes! Very grateful for Glenn's help!!!

March 23, 2021

Very helpful support team! Just ironed out a few kinks that I think will make this program that much more successful.

March 23, 2021

This app is really easy to set up. It looks really nice on my store. Customer service is also excellent. I am sure my customers will love the program.

March 19, 2021

Customer service Reymond is super helpful, supporting me in all the questions that I had during setting up steps, thank you !

March 19, 2021

The customer service is wonderful. I spoke to Ritchie each time and he was always extremely helpful and kind. The app is user friendly and serves its purpose and the customer service is stellar!

March 18, 2021

Had a question , support was awesome ! LOVE THE APP! highly recommended app for e-commerce store!!!!

March 18, 2021

Really great app to increase the CLV and AOV. Also helps with refferals. Great support team. Great Great Great.

Nov. 23, 2022

Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!

Feb. 28, 2021

I love the features the app offers. It took a lot of effort to set up the program but I think the number of features it offers is worth the price. One star is for their nonexistent customer service. The app itself works but the analytics don't work. All dashboard shows zero even though we have customers redeeming. We tried to reach them multiple times and no response.

Feb. 23, 2021

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

Feb. 10, 2021

Its run smoothly and theres great support available. Customers a happy using it. I think the silver paid plan is a big jump price wise from the basic plan.