Yotpo: Loyalty & Rewards

June 10, 2020

I have been looking closely into many loyalty apps in the last 24 hours, installed and deleted a number of them. This is the second one where live chat was possible and useful, and the first app to have a reasonable free plan with language customization. Still in the beginning of the customization and I hope the experience remains positive.

June 10, 2020

Great app! Good Support! Have started using it since a week. So far so good. Had a question and support answered immediately.

May 15, 2020

It is really easy to use and the support team helps very quick. I really recommend it!!!!!!!!!!!!!!

May 15, 2020

This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.

May 12, 2020

I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.

May 6, 2020

We've been using Swell for more than 2 years now. Reymond & Kerby from the support team have been very helpful!

May 6, 2020

I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.

May 5, 2020

We chose Swell Loyalty & Rewards among other apps and it is exactly what we wanted: rewarding both invitees and inviters both in the form of points and discounts.

May 5, 2020

Good customer support! Reymond has been very responsive, patient and efficient, in helping with all the queries.

May 4, 2020

For well over a year now, when my customers redeem their rewards and the system makes them a coupon code, it is already expired! This has been ongoing since YOTPO acquired SWELL and their support has been an absolute joke. I’ve contacted them multiple times and they do not give a clear answer or solve the issue, nor is English their first language. Extremely disappointed that YOTPO acquired this app.

April 28, 2020

Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this

April 17, 2020

Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.

April 16, 2020

very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.

April 15, 2020

It is the best Rewards & Loyalty app I have tried. It's easy to use and it looks great on the website. Also, if you have any issue, they are very helpful and they answer in less than 5 minutes! I recommend this app

April 14, 2020

We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!

April 7, 2020

Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.

April 3, 2020

Using the support it is great, I will recommend this app to anyone who wants to run a loyalty program, Rogelio gave me a excellent support.

April 1, 2020

The Best App Ever for Loyalty & Rewards and the customer support, with Reymond, is the best one! <3 I'm really glad to use it with our e-commerce :)

March 23, 2020

Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!

March 11, 2020

Tried multiple loyalty apps, this one is by far the easiest to integrate, has the most options available, is nice to look at, easy to customise and the customer service is amazing!