Yotpo: Loyalty & Rewards

April 14, 2020

We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!

April 7, 2020

Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.

April 3, 2020

Using the support it is great, I will recommend this app to anyone who wants to run a loyalty program, Rogelio gave me a excellent support.

April 1, 2020

The Best App Ever for Loyalty & Rewards and the customer support, with Reymond, is the best one! <3 I'm really glad to use it with our e-commerce :)

March 23, 2020

Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!

March 11, 2020

Tried multiple loyalty apps, this one is by far the easiest to integrate, has the most options available, is nice to look at, easy to customise and the customer service is amazing!

March 4, 2020

Support team is really helpful and solves problems quickly. Rogelio was very helpful on the team! :)

March 3, 2020

Great customer service. I needed assistance and contacted them using the chat option. Immediate response, no waiting time. Knowledgeable customer service. Thank you!

Feb. 28, 2020

the support team is very very helpful and usually respond within an hour or so. they were able to help us set up a referral program that is a bit more complex than others. highly recommend!

Feb. 19, 2020

Many options for point program and very helpful staffs are there for you!! I recommend this app who need to point program!!

Feb. 17, 2020

I can't update the program! The form pops up and I can't update the amount. I need to speak with someone on your support team immediately.

Feb. 17, 2020

I just installed this app and had a few technical/functional questions. Kerby was very prompt and explained everything that I needed to know. It always makes you feel more trusting of an app/ product when you have a company that prioritizes customer service.

Jan. 31, 2020

Still getting the hang of it, but so far so good. It's a bit complicated to understand how it works, but clicking around helps. Customer support is great.

Jan. 27, 2020

This is a great tool to optimize sales, and it's easy to set up and easy to use. Its highly recommended.

Jan. 27, 2020

We just installed this app and are excited to see what it can do. All of the features and options make it easy to set up a loyalty program for our customers. It nice to have our reviews and loyalty program with the same great company. (YOTPO) Rogelio helped us onboard quickly and answer any questions that we had. Thanks!

Jan. 31, 2020

As usual, 5 star customer service but this time from Kerby. !!!! We were experiencing issues with our newsletter pop up and it was fixed immediately. Nothing but 5 thumbs up for Kerby..

Jan. 11, 2020

I found this app through a few of my fellow designers. It was very easy to set understand and set up.

Jan. 9, 2020

Swell Rewards, part of Yotpo, has some of the highest ratings on Shopify for a reason. I chose them after researching many of the customer loyalty programs and was impressed with the professional services and features this app provided. The customer service team is super helpful and quick to respond. When I had a problem and needed help, Reymond got me fixed up right away. Highly recommended!

Jan. 4, 2020

I chose Swell because I also have Yotpo reviews (same company) and the integration allows me to automatically reward my customers with points when they submit a product review. Also, I've noticed recently that they have online chat which is something new. That's a big benefit and I was able to receive great suppot from them through the chat.

Dec. 30, 2019

I signed up to this one mostly due to the pricing structure. I found others too complicated and misleading with standard packages and add ones costing extra. I'm completely new to this and found the dashboard quite simple and when I was unable to do something I used the customer support chat and spoke to a human being that was able to fix it straight away and teach me how to do it also for the future. I'd recommend.