Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
970
Reviews
Chart
#273
Shopify

All reviews

5 / 5 Share
July 22, 2021

I've had a few questions during setup and chat support representative Ritchie has been very helpful.

Store Using app Total reviews Average rating
Goode Health 3 months 2 4.5
5 / 5 Share
July 21, 2021

Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!

Store Using app Total reviews Average rating
Vela Apparel 1 day 3 5.0
5 / 5 Share
July 20, 2021

Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.

Store Using app Total reviews Average rating
Red Rose Naturals 13 days 4 4.8
4 / 5 Share
July 16, 2021

Really great support from Ritchie. That said, the first (free tier) is really quite limited for us startups. I get the point that they want to incentivise paid plans, but that can be done more intelligently / in a way that supports small startups and creates more brand loyalty with Yotpo.

Store Using app Total reviews Average rating
ParadiseFold 2 months 9 4.7
4 / 5 Share
July 8, 2021

Wish the vip tier was available for the lower plans, but other than that it's a relatively simply and easy to use app. Good support assistance as well for the most part

Store Using app Total reviews Average rating
Yu-Be About 2 years 11 3.8
1 / 5 Share
June 29, 2021

I wasted more than 8 hours of my life trying to get this to work only to give up and try something else. In the end, I realized that the only way to make this integrate in a way that isn't horrible, is to have the premium plan. The gold is $249/mo... and when I asked sales what the premium plan cost I never got a response. If you are an enterprise brand with a developer team, I'm sure Yotpo works great. All the big brands use it. If you are a website team of 1... stay far far away.

Store Using app Total reviews Average rating
Bunch Bikes 5 days 9 4.6
5 / 5 Share
June 29, 2021

The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.

Store Using app Total reviews Average rating
HALE. 12 months 4 4.0
4 / 5 Share
June 14, 2021

Useful app and great service. Very quick and helpful. Mr. Jerrah as a support agent was very clear and helped me more than one time. Recommended from my side ;)

Store Using app Total reviews Average rating
wonderbeauties.love 4 months 4 4.8
5 / 5 Share
June 11, 2021

Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend

Store Using app Total reviews Average rating
RHEASTORE.CO 12 days 1 5.0
5 / 5 Share
Oct. 6, 2021

This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better. Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x

Store Using app Total reviews Average rating
Harmless Harvest 5 months 2 3.0
5 / 5 Share
June 3, 2021

Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone

Store Using app Total reviews Average rating
SENSIO HOME 11 months 5 5.0
5 / 5 Share
June 2, 2021

Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!

Store Using app Total reviews Average rating
StackedSkincare 5 months 8 4.9
5 / 5 Share
Jan. 25, 2022

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Store Using app Total reviews Average rating
Kendall Conrad Over 1 year 2 5.0
5 / 5 Share
May 23, 2021

Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?

Store Using app Total reviews Average rating
Faber-Castell Perú 2 days 2 5.0
5 / 5 Share
May 12, 2021

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

Store Using app Total reviews Average rating
Canna River 1 day 6 5.0
5 / 5 Share
May 4, 2021

Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)

Store Using app Total reviews Average rating
Package Free Over 1 year 13 4.9
5 / 5 Share
April 27, 2021

Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!

Store Using app Total reviews Average rating
Jeff Mack Supply About 2 years 4 5.0
5 / 5 Share
April 27, 2021

Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.

Store Using app Total reviews Average rating
Winky Lux About 1 year 3 5.0
5 / 5 Share
Aug. 9, 2021

Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!

Store Using app Total reviews Average rating
Dame Products About 2 years 4 5.0
5 / 5 Share
April 19, 2021

Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!

Store Using app Total reviews Average rating
Puppy Gang Fresh Foods 20 days 2 5.0
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