Yotpo: Loyalty Rewards Program
All reviews
I've had a few questions during setup and chat support representative Ritchie has been very helpful.
Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!
Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.
Really great support from Ritchie. That said, the first (free tier) is really quite limited for us startups. I get the point that they want to incentivise paid plans, but that can be done more intelligently / in a way that supports small startups and creates more brand loyalty with Yotpo.
Wish the vip tier was available for the lower plans, but other than that it's a relatively simply and easy to use app. Good support assistance as well for the most part
I wasted more than 8 hours of my life trying to get this to work only to give up and try something else. In the end, I realized that the only way to make this integrate in a way that isn't horrible, is to have the premium plan. The gold is $249/mo... and when I asked sales what the premium plan cost I never got a response. If you are an enterprise brand with a developer team, I'm sure Yotpo works great. All the big brands use it. If you are a website team of 1... stay far far away.
The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.
Useful app and great service. Very quick and helpful. Mr. Jerrah as a support agent was very clear and helped me more than one time. Recommended from my side ;)
Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend
This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better. Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x
Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone
Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!
my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!
Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?
Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!
Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)
Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!
Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.
Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!
Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.