Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#562
All reviews
Rating Breakdown
April 13, 2019
Swell is good when it works but when it doesn't good luck with getting ANY help! you are passed off to a another company Yotpo support who is of no help and you are left to try and sort it out yourself if I had my time over I wouldn't use SWELL now all my customers points are set up here and I cant get support I am stuck here...beware!!
April 9, 2019
This is Very helpful. I am thinking about upgrading my account to a golden level. This app is very easy to use, friendly and fully functional.
April 8, 2019
I used to scale my e-commerce business. I like the simple customization tools. I wish it had more options.
April 8, 2019
I just installed this app for referral program. Still trying to figure out how to make the referral work
April 6, 2019
Thanks for giving me so many customizable options without having to buy the premium version first!!
April 4, 2019
Still learning the ropes but looks like a great app, hoping the easy to use interface makes this process run smoothly.
March 28, 2019
I used this app I love it my, customers love it, it's the best. I want to use it forever, I love it. I love to see more features.
March 28, 2019
I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell. Clear advantages: * This application develops your customer base and develops with your store. * It becomes paid when it makes a profit. * The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks. Support pleases! Because of the time difference, I get answers a day later and this is the only inconvenience. But the level of service at the height. Most of the time Bernard answers my questions. Everything is always very clear and attentive. I put 5 stars!
March 26, 2019
Just getting started with this app, but so far it is performing well. Really like customization options and am excited to see how offering a rewards and referral program will help increase conversions on my site.
March 23, 2019
The app was fairly easy to set up. My only issue is when needing assistance the help wasn't there. I believe customer service is key, but I am not feeling warm an bubbly at the moment. Not sure if that is because currently I am receiving the free service. Which should not make a difference.
March 22, 2019
I appreciate how they helped me with a little problem I had with the rewards popup. Very efficient, very quick, very kind.
March 22, 2019
Now everything works well. The application is in the mobile application, but everything works fine. The technical support is more than wonderful and very patient. Very easy too, I've tried what I have about 6 apps I can tell you this is the best, I advise you to talk with Rickson It will guide you and respond to all queries at lightning speed
March 20, 2019
Very useful app to setup reward points & to increase conversion and help in marketing, even the free plan is good. I would highly recommend.
March 19, 2019
Very positive experience with this app so far. I had some troubles on my end and they were very quick to respond and help me resolve the problem. I also appreciate the tiered plan they offer to allow us small shops time to build our customer base before moving up to the next paid tier. There are so many apps I would like to use to build my shop up for simple things that Shopify doesn't offer, but can't afford/justify paying the extra monthly fee at this time. So, thank you SO very much for offering this service for free for the little guys.
March 17, 2019
Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..
March 15, 2019
I install this app to help me gain extra sales, there was a couple of problems when I first installed, these issues were quickly resolved. Great App
March 14, 2019
the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .
March 13, 2019
Incredibly slow support (2+ days for a reply) that simply linked me to articles that were incredibly dense and hard to understand. Complicated UI, and lacking the functionality needed.
March 11, 2019
Exept for some occasional bugs its a great app allowing to create many different incentives. Would love to see a affiliate programm function with payouts through paypal!
March 9, 2019
Wonderful app, with so many features I know my store will absolutely soar! There is so much it offers, with a variety of rewards programs.