Yotpo: Loyalty & Rewards

March 28, 2019

I used this app I love it my, customers love it, it's the best. I want to use it forever, I love it. I love to see more features.

March 28, 2019

I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell. Clear advantages: * This application develops your customer base and develops with your store. * It becomes paid when it makes a profit. * The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks. Support pleases! Because of the time difference, I get answers a day later and this is the only inconvenience. But the level of service at the height. Most of the time Bernard answers my questions. Everything is always very clear and attentive. I put 5 stars!

March 26, 2019

Just getting started with this app, but so far it is performing well. Really like customization options and am excited to see how offering a rewards and referral program will help increase conversions on my site.

March 23, 2019

The app was fairly easy to set up. My only issue is when needing assistance the help wasn't there. I believe customer service is key, but I am not feeling warm an bubbly at the moment. Not sure if that is because currently I am receiving the free service. Which should not make a difference.

March 22, 2019

I appreciate how they helped me with a little problem I had with the rewards popup. Very efficient, very quick, very kind.

March 22, 2019

Now everything works well. The application is in the mobile application, but everything works fine. The technical support is more than wonderful and very patient. Very easy too, I've tried what I have about 6 apps I can tell you this is the best, I advise you to talk with Rickson It will guide you and respond to all queries at lightning speed

March 20, 2019

Very useful app to setup reward points & to increase conversion and help in marketing, even the free plan is good. I would highly recommend.

March 19, 2019

Very positive experience with this app so far. I had some troubles on my end and they were very quick to respond and help me resolve the problem. I also appreciate the tiered plan they offer to allow us small shops time to build our customer base before moving up to the next paid tier. There are so many apps I would like to use to build my shop up for simple things that Shopify doesn't offer, but can't afford/justify paying the extra monthly fee at this time. So, thank you SO very much for offering this service for free for the little guys.

March 17, 2019

Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..

March 15, 2019

I install this app to help me gain extra sales, there was a couple of problems when I first installed, these issues were quickly resolved. Great App

March 14, 2019

the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .

March 13, 2019

Incredibly slow support (2+ days for a reply) that simply linked me to articles that were incredibly dense and hard to understand. Complicated UI, and lacking the functionality needed.

March 11, 2019

Exept for some occasional bugs its a great app allowing to create many different incentives. Would love to see a affiliate programm function with payouts through paypal!

March 9, 2019

Wonderful app, with so many features I know my store will absolutely soar! There is so much it offers, with a variety of rewards programs.

March 9, 2019

Still trying to figure out if it works. Love the idea though. should hopefully increase sales.

March 6, 2019

THIS COMPANY IS AWFUL AT RESPONDING TO QUESTIONS IN A TIMELY MANNER to questions about the app. That would be ok if their tutorials and instructions for the app were informative. This is my 5th time contacting the company since installing the app last November. I still have not heard back after trying again and it has been over 6 days. Looking for a new rewards app now.

March 4, 2019

Not getting any support. Made sevral request, Shopify has also sent you a CC and still no reply. Do we need to migrate to another Vendor?

March 4, 2019

The youtube link doesn't seem to work. Other than that all seems really good. Very user friendly app.

Oct. 14, 2020

This is a great App. My customers are happy earning and spending rewards. The Support team at Yotpo are also very helpful in resolving any issues or questions I have. I am looking forward to gaining more loyal customers using this app.

Feb. 28, 2019

This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.