Yotpo: Loyalty Rewards Program
All reviews
Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!
Customer service is always so helpful and quick to respond. Greatly appreciated ^^
Jeff is a customer service all star. Thank you for all your step by step guidance!
Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!
Stephanie is always so helpful!
I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!
Really good support. And fast. Thanks Nyle.
Great service Team, Christian M helped me very fast and solved my pb in 5 minutes. Thanks :)
App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
Hi, Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals. We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.
Thanks so much for the support from agent Rodney D. Helped me a lot
Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!
Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount
Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.
Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!
Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.
Maritel was very helpful. Resolved the issue quickly and efficiently.
Sean B. Helped me with my customer support. Appreciate his efficient and direct support.
Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.
Excellent customer service with Rodney D. ! Quick response, very friendly, patiance and professional throughout. Highly recommend. <3
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