Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
944
Reviews
Chart
#830
Shopify

All reviews

5 / 5 Share
Oct. 20, 2025

Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!

Store Using app Total reviews Average rating
DreamTraveller About 1 month 1 5.0
5 / 5 Share
Oct. 4, 2025

Store Using app Total reviews Average rating
Coffee Sapiens Almost 6 years 1 5.0
5 / 5 Share
Oct. 2, 2025

Customer service is always so helpful and quick to respond. Greatly appreciated ^^

Store Using app Total reviews Average rating
Dr Frank's Weight Loss Clinic About 1 year 3 5.0
5 / 5 Share
Oct. 1, 2025

Jeff is a customer service all star. Thank you for all your step by step guidance!

Store Using app Total reviews Average rating
ÁTHOS About 1 year 3 5.0
5 / 5 Share
Oct. 1, 2025

Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!

Store Using app Total reviews Average rating
Hero Cosmetics Over 5 years 4 5.0
5 / 5 Share
Sept. 30, 2025

Stephanie is always so helpful!

Store Using app Total reviews Average rating
Feather & Noise 3 months 2 5.0
5 / 5 Share
Sept. 30, 2025

I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!

Store Using app Total reviews Average rating
HAMMITT Almost 7 years 7 5.0
5 / 5 Share
Sept. 30, 2025

Really good support. And fast. Thanks Nyle.

Store Using app Total reviews Average rating
Greater Than Almost 4 years 3 5.0
5 / 5 Share
Sept. 30, 2025

Great service Team, Christian M helped me very fast and solved my pb in 5 minutes. Thanks :)

Store Using app Total reviews Average rating
waekura Over 2 years 10 5.0
1 / 5 Share
Sept. 29, 2025

App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.

Store Using app Total reviews Average rating
Unique Diamond 27 minutes 3 3.7
Developer Reply

Hi, Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals. We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.

5 / 5 Share
Sept. 29, 2025

Thanks so much for the support from agent Rodney D. Helped me a lot

Store Using app Total reviews Average rating
ShokzJP 5 months 1 5.0
5 / 5 Share
Sept. 29, 2025

Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!

Store Using app Total reviews Average rating
COSRX Official Over 3 years 8 5.0
5 / 5 Share
Sept. 24, 2025

Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount

Store Using app Total reviews Average rating
Wood Fired Coffee 7 months 1 5.0
5 / 5 Share
Sept. 22, 2025

Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.

Store Using app Total reviews Average rating
Sweetie Nail Supply Almost 3 years 3 5.0
5 / 5 Share
Sept. 18, 2025

Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!

Store Using app Total reviews Average rating
Jim Shore Almost 4 years 3 5.0
5 / 5 Share
Sept. 17, 2025

Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.

Store Using app Total reviews Average rating
Kupa Inc Almost 2 years 2 5.0
5 / 5 Share
Sept. 17, 2025

Maritel was very helpful. Resolved the issue quickly and efficiently.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 10, 2025

Sean B. Helped me with my customer support. Appreciate his efficient and direct support.

Store Using app Total reviews Average rating
NutriMill 5 months 6 5.0
5 / 5 Share
Sept. 9, 2025

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

Store Using app Total reviews Average rating
Pace Athletic Over 1 year 6 5.0
5 / 5 Share
March 2, 2026

Excellent customer service with Rodney D. ! Quick response, very friendly, patiance and professional throughout. Highly recommend. <3

Store Using app Total reviews Average rating
Gugguu.com About 3 years 3 4.7
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