Yotpo: Loyalty Rewards Program

The app was working for us in the beginning, and for some reason it's not anymore. We are trying to figure it out with the support, but they are useless. For the amount we pay, there should be better support!

Hello, I was assisted by Nyle and they were able to resolve my inquiry for the customer within minutes! Love this chat feature! Thank you! :)

Great account support and chat customer service. Thanks again, Maritel!

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

Nyle M. was of great assistance in my query. Thank you.

fast answer and very clear

Nyle M nailed it for me. So glad Yotpo support is always just a click away!

Rodney was so helpful in helping me apply points in a batch upload including manually opting in customers to the loyalty program!

Yotpo chat service is great! Very helpful, fast and able to understand my issues and questions. Nyle M was especially helpful setting up and clarifying earning rules.

Nyle M was a great help Tracy

Fabulous customer service! Jeff was great and all the customer support staff have always given clear simple resolutions. Thank you!

Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!

Quick, helpful and professional advice from Yotpo support team (Nyle A) resolving customer issues. Very happy with the support so far.

Shout out to Jeff! Any issues we have are resolved quickly and communication is always clear and timely. We truly appreciate the efficient support from Jeff and the rest of the Yotpo team.

The chat is very helpful with any queries and solving any issues. Stephanie is always very responsive and quick to help with any questions or issues I am experiencing.

Maritel was very helpful!

Great customer support from Nyle M