All reviews

Rating Breakdown

  • 5
    84% (792 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (930)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2025

Quick, helpful and professional advice from Yotpo support team (Nyle A) resolving customer issues. Very happy with the support so far.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2025

Store

Creama+

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2025

Shout out to Jeff! Any issues we have are resolved quickly and communication is always clear and timely. We truly appreciate the efficient support from Jeff and the rest of the Yotpo team.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 10, 2025

The chat is very helpful with any queries and solving any issues. Stephanie is always very responsive and quick to help with any questions or issues I am experiencing.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

Maritel was very helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Great customer support from Nyle M

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2025

Awesome support! Nyle M. was super helpful. Yotpo is a great tool.

Using app

About 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

June 4, 2025

Rodney D has been a great help!

Store

Tala

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 4, 2025

Customer support is always available with good service. Thank you to the Yotpo team and John B on our latest exchange!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Alsher C was of great assistance. As both of us being CS reps, we were able to help the client both on our parts. Great team work! Stephanie C also did a great job. Quick assistance.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Nyle M. was very helpful with our query!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

John B. was helping me very fast and find a good solution!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

June 12, 2025

Aisher helped a lot! Fast and effective customer service!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2025

The help was provided in a timely manner. Special thanks to Nyle M. for help.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2025

I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.

Using app

11 months

Total reviews

9

Average rating

4.6

5 / 5 Share

May 22, 2025

John was a great help. Thanks for the good service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Radly was super helpful in rectifying a frustrating and messy situation that had gone on in the background between Yotpo and Shopify. All sorted and one happy customer on our end again! Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2025

Very easy to use and their support team is very friendly and efficient! A big shout out to Nyle M. who was a super star! Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

yotpo team is always super helpful with points codes inquiries!! thank you!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

Great job!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0