All reviews

Rating Breakdown

  • 5
    93% (2,065 ratings)
  • 4
    5% (109 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (31 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2024

The customer service is very professional, providing timely and accurate assistance. They even proactively checked some malfunctioning features and helped restore them to normal operation. Communication was smooth and pleasant. The plugin offers a wide range of features, catering to different needs, and seamlessly integrates into my page without any issues. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

This app is very easy to use, and the support team, especially Kshitija, has been incredibly professional and patient. They gave us plenty of flexibility to customize the buttons and interface exactly how we wanted. We're very grateful for their help. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Great service

Using app

About 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I have rarely used an app with such outstanding customer service as Wishlist. From the moment I had a question, I was quickly and kindly assisted. What really stood out was the personal approach. The support team seemed genuinely interested in my issue and did their best to resolve it as quickly as possible.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2024

Haven't launched the app on our store yet, but the onboarding team has been incredibly helpful in getting the app configured for us. They went far beyond what I'd usually expect from a support team and definitely into developer territory. I'm incredibly impressed so far, and I have no doubt the app will perform wonderfully!

Store

Stimara

Using app

13 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 2, 2024

After a while they will force you to upgrade to higher plan and pay more. Be aware.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. Your input is truly appreciated, and we are sorry to hear that your experience with our app did not meet your expectations. On checking why you received the upgrade emails we noticed that you had reached the app usage quota for your plan. We send out alerts when you’ve used up 80% of your quota so that you can upgrade the app on time, and to avoid any disruptions to your customers. The plan quotas and site session traffic limits are, in fact, published on our Pricing page, so I am sorry this came as a surprise to you and that you felt you were being forced to upgrade. We were merely enforcing the plan limits/rules that are clearly documented. In any event, we tried reaching out to you via email so we can get this resolved for you, and are waiting to hear back. We value your experience with our app, and we would love the opportunity to discuss this further with you. Please don't hesitate to contact us at your convenience via email.

5 / 5 Share

Sept. 1, 2024

The customer support is fantastic! We wanted to create a customized user experience for our customers and they were able to achieve all of the details we were looking for. I highly recommend scheduling a call with a staff member for a tutorial of the App. and how it can better serve your business.

Store

FERRAN

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Has a small issue with the add all to the cart from my wishlist app. Eshan quickly helped me resolve the error.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Responsive support and a good set of features. They have been helpful as we explore different wishlist ideas.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

great

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Amazing and very fast customer support!

Using app

About 19 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 28, 2024

I have nothing but good words, everything works, there are even features we didn't yet have the time to try out but the wishlist functionality is flawless! Support agents are absolutely amazing, respond swiftly and get things sorted in no time. Highly recommended app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

great app! dipayan was very helpful in getting this up and running in our store.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

These guys are great! Super fast when requesting assistance and the App has been working great online as well as on our APP. We have had this app well over 2 years and haven't had any issues! Highly Recommend downloading the app(if you know what's good for ya) Thanks again for the Help Eshan!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

4 / 5 Share

Aug. 23, 2024

It's the early days of using the program/app, but so far, it's been so good! It was super easy to use and a seamless process connecting their app to our store. Customer service gets 5/5 stars - some of the best I have received! They are quick to reply and fix any issues. There is great communication and amazing attention to detail.

Using app

8 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 23, 2024

Highly recommended! The product is great, easy to use and very customizable to make it integrate into your website look and feel. And the support team is very helpful to resolve any issue.

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 22, 2024

Wishlist Plus has been an excellent addition to our Shopify store. It's incredibly easy to use, and the customer service is top-notch! They respond quickly and have been a huge help with customisations I wouldn't have been able to handle on my own. Every adjustment they made was perfect, and I couldn't be happier with the results. They truely went above and beyond to ensure everything was just right. Highly recommend this app!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Great APP!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

very nice support!

Using app

6 months

Total reviews

1

Average rating

5.0