All reviews

Rating Breakdown

  • 5
    92% (1,302 ratings)
  • 4
    4% (59 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (34 ratings)

Reviews with Text

  • 97% (1,370)
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1 / 5 Share

Aug. 27, 2025

The app might look good, but their support is an absolute nightmare. Getting any real help takes forever (probably because of the time difference), and every time it’s a different person who clearly hasn’t read the previous messages. Tickets get raised and then just sit there with zero updates. Instead of an actual solution, you just get bombarded with useless automated replies. It’s infuriating.

Store

ArdMoor

Using app

About 2 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Aug. 4, 2025

Perfect support for even the smallest and most custom demands, nothing is met with a no. Service is top class. I've had the pleasure to work with Srihari on various changes the last year, where everything we've been requesting has been fulfilled. Highly recommend.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Great app! Great support. These guys do not mess around when it comes to support. They did great with the integration and did not say no to any of the requests. Shout out to this app and these guys.

Store

LC

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2025

Solid app with helpful support We've been using Swym Wishlist Plus on our Shopify store and found it to be a useful tool for allowing customers to save items for later. The setup was fairly straightforward, and it integrates well with our theme. The support team has been responsive and helpful when we've needed assistance, particularly with some minor customisations. Overall, a reliable app with good support behind it.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 31, 2025

The Wishlist Plus App is easy to install and manage. We installed it less than a month ago, and the results are promising; our customers really use this feature a lot, and it helps us target them easily with reminders, restock, and soon-out-of-stock emails designed in our Klaviyo account. Big thank you to their customer support team, who are helpful and reactive.

Store

Monar

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

very prompt with helping and resolving all the issues I had

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

We've had a fantastic experience with Wishlist Plus. Their customer service is top-notch—fast, responsive, and incredibly helpful. Any time we needed assistance, their team jumped in right away and got things done efficiently, saving us the time and cost of hiring additional developers. The app itself integrates seamlessly and offers the features we need without a complicated setup. If you're looking for a powerful wishlist solution with excellent support behind it, Wishlist Plus is the way to go. Highly recommended! Customers are already engaging with the app and the dashboard report is very intuitive.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

They got back to me and managed to fix the issues that i needed them to! Was just a bit frazzled when they suddenly went uncontactable. Customer service is still excellent. Just hopefully their chat won't go on the fritz again! ----- Just wondering if anyone else is facing a problem with the chat function? i can't seem to get in contact with them at all now for a problem that's been a ticket for a couple of days because the chat isn't available. ---- the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

Using app

Over 6 years

Total reviews

5

Average rating

4.0

5 / 5 Share

July 21, 2025

I had a couple of issues to fix (not the app, more due to extra coding I had on my website). I tried to fix, and got no where. The support team were great, really responsive and fixed the issues really quickly (within about 30 minutes!). I thought they would be in a different time zone so would take at least 24 hrs, not the case! Really great support, thanks guys.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2025

Great customer service which takes the time to listen to your issues. Ability to book a slot complementary to your subscription and personalised support. Strongly recommend to small businesses.

Store

unx.art

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

One of the best app i have seen . There support team is incredible

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

お客様の動向が見られることもさることながら、ウィッシュリストを導入し、不明な点などチャットから問い合わせをさせていただきました。 複雑な対応だったため、その後メールでの問い合わせしておりましたが、クイックに修正対応をしていただけました。 今後も継続的に利用させていただきます。

Store

Élise

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

exceptional support, quick solutions on time. very responsive features.

Store

Faylit

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

July 9, 2025

They are people that you can work with directly to customize things the way you want or fix any issues you might have. They are quick to respond and quick to get to work. This means everything when issues arise. Nothing worse than hearing something like "our tech team is in a different time zone and will follow up either in the middle of the night tonight or tomorrow." You run into this kind of thing a lot with shopify apps. I just deleted one rather than wait a day to resolve an issue. Swym is on top of it! No worries here. I have had a great experience working with the Swym team.

Using app

Over 5 years

Total reviews

6

Average rating

4.2

5 / 5 Share

July 8, 2025

Fantastic and quick service from the Wishlist Plus team. My problem was solved within 10 minutes of reaching out. Would highly recommend Wishlist Plus.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2025

Great app, you get to personalise it, also support is very active and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Great app with very friendly and helpful support – they respond quickly and are happy to assist when needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

My developer axydently deleated the application. But Swym customer service went far to restore everything back to our custom settup. Overal happy with the app.

Using app

Over 2 years

Total reviews

5

Average rating

5.0