Syncee Premium AI Dropshipping

Hi there, We are sorry to hear about your experience. Syncee’s features function according to our descriptions. However, there may have been some misunderstanding regarding certain options, as the feature you mentioned as no longer being available was not previously part of our system. We are always here to help and would be happy to clarify how our features work. If you have any further questions, please feel free to reach out to us via in-app chat so we can assist you directly.

Hi there, We are sorry to hear about your experience. Order fulfillment and supplier communication are handled directly by the supplier, and in your case the fulfillment was still within the stated processing timeframe. Syncee is a paid service, with plans based on the number of products and available features, and this information is shown when selecting a plan. Automatic stock synchronization is included in paid plans, as it requires continuous system resources. Syncee works within Shopify’s technical limits regarding speed. Improving platform performance and maintaining reliable suppliers are top priorities for our team. If you have any questions, please do not hesitate to contact us via in-app chat or at [email protected].

Hola, sentimos mucho que tu experiencia no haya sido la esperada y agradecemos que la compartas. Queremos aclarar que la disponibilidad de stock, los países de envío y los datos del producto que proporciona el proveedor pueden verse antes de importar los productos. En cuanto a los precios, estos se actualizan automáticamente al ejecutar la sincronización, mientras que otros datos requieren una actualización manual. Sobre la promoción de 1 USD, esta es válida hasta un cambio de plan, tal como se indica en la política aceptada al suscribirse, por lo que no es posible reactivarla después. Si lo deseas, nuestro equipo de soporte puede ayudarte directamente a través del chat dentro de la app.

Hi there, Thank you for taking the time to leave a review. We couldn't find any previous communication with you, so we are not sure what may have caused the experience to feel disappointing. We would really like to understand your feedback and help if something didn't work as expected. Please feel free to reach out to us anytime via the in-app chat so we can assist you directly.

Hi there, We are sorry to hear about your experience. When you reach out, the first response may come from our automated assistant, but our human support team is always available in office hours to assist with more complex questions or issues. Regarding billing, all subscriptions follow our policy on our website, and our team is available to explain any details if needed. If you would like further clarification or assistance, you are welcome to reach out to us again via in-app chat or at [email protected].

Hi there, Thank you for your positive review and the recommendation! We are happy to hear that Syncee helps you manage your dropshipping tasks more easily and saves you time in your day-to-day work. It is great to know that the app runs smoothly with Shopify and that our support team has been there when you needed help. If you have anything you would like to ask about Syncee in the future, don’t hesitate to reach out to us anytime via in-app chat! Happy selling!

Hi there, Thank you so much for the positive review! We are glad to hear that you are enjoying Syncee. If you have anything you would like to ask about Syncee, don’t hesitate to reach out to us anytime via in-app chat! Happy selling!

Bonjour, Nous sommes désolés d'apprendre cette mésaventure. Veuillez noter que tous les abonnements et frais sont gérés directement par le système de facturation de Shopify. Malheureusement, nous ne sommes pas en mesure d'effectuer des remboursements. De plus, nous n'avons reçu aucun message ni aucune demande d'assistance de votre part. Si vous avez des questions concernant les abonnements ou le fonctionnement de notre application, notre équipe se fera un plaisir de vous aider via le chat intégré à l'application. N'hésitez pas à nous contacter à l'avenir.

We are sorry to hear that you were dissatisfied with the delivery timeline. As clearly stated on the storefront page, during the December holiday season processing and delivery times may be longer than usual. During the Christmas period, both warehouses and shipping carriers were not operating, which unfortunately resulted in delays. As we have already communicated with you directly regarding this matter, we are also actively coordinating with the supplier to move the shipment forward. We are closely monitoring the order and will provide updated shipping information as soon as it becomes available. Thank you for your understanding during the holiday period.

Hi there, We are sorry to hear about your experience. According to Syncee’s refund policy approved during the subscription process, refunds were unfortunately not eligible in your case. After the promotional $1 first month period ends, the subscription automatically continues at the full plan price unless canceled beforehand. It is the responsibility of the account holder to monitor subscriptions and cancel on time if needed. Our team is always available via the in-app chat to provide guidance on managing your subscription or answer any questions.

Bonjour, Merci beaucoup pour votre avis positif. Nous sommes ravis d'apprendre que l'application répond à vos besoins. Si vous avez des questions concernant Syncee, n'hésitez pas à nous contacter via notre chat intégré à l'application. Bonne vente !

Bonjour, Merci beaucoup pour votre avis positif ! Nous sommes ravis d'apprendre que Syncee vous a facilité la gestion de votre catalogue et que l'importation de produits, les mises à jour automatiques et notre large sélection de fournisseurs vous conviennent. Nous sommes particulièrement heureux de savoir que vous trouvez l'interface claire et facile à utiliser, même sans expérience technique. Si vous avez des questions à propos de Syncee, n'hésitez pas à nous contacter à tout moment via le chat intégré à l'application ! Bonne vente !

Hi there, Thank you so much for your positive review! We are so glad to hear that you found Syncee reliable, useful and easy to use. We appreciate the recommendations. Thank you for being a member of our community!

Hi there, Thank you for sharing your feedback, we are sorry to hear about your experience. We would like to clarify that Syncee itself should not slow down an online store. We also couldn’t find any previous support request from you regarding performance issues, so unfortunately we didn’t have the opportunity to investigate or assist. Our goal is to provide a smooth and reliable experience, and we are always here to help. If you are open to it, please contact our support team via [email protected] so we can look into this together.

Hi there, Thank you for your feedback and for using Syncee! We’re glad to hear you find the app useful. We’re continuously working to improve Syncee and expand its features and accessibility worldwide. If you have anything you would like to ask about Syncee, don’t hesitate to reach out to us anytime via in-app chat!