Syncee Premium AI Dropshipping
Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
feedback
495
chart
#539
All reviews
Review RSS Feed
March 23, 2026
March 23, 2026
March 18, 2026
Using Syncee for 3 months - Support is inadequate and app is malfunctioning For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work. The scale of the problem: 26 products with 119 zero-stock variants keep re-importing Manually deleted 7+ times - they reappear every time Import lists confirmed inactive - app ignores the setting Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up. Business impact: 28+ hours wasted on manual deletions (2 hours/day × 14 days) Polluted inventory data Cannot trust the app's basic functionality Half my store runs on Syncee - cannot uninstall despite app failure This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses. Would not recommend until they fix basic import controls and improve support responsiveness.
Hi there, We are sorry to read your review and understand how frustrating this situation might have been. While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays. Please feel free to message our support team via in-app chat or at [email protected] if you have any further questions. We are here and always open to help.
March 18, 2026
son unos estafadores, me cobran 64,95 euros cada mes aun teniendo el plan gratuito y habiendo desinstalado la app, no se dejen estafar.
Hola, Lamentamos leer tu reseña. Hemos comprobado que actualmente no hay ninguna suscripción activa asociada a la tienda desde la que escribiste, y tampoco hemos encontrado ningún registro de una suscripción anterior. Además, no tenemos ningún plan con un precio de 64,95 EUR, por lo que es posible que haya sido otra aplicación la que te haya cobrado ese importe. Para ayudarnos a aclarar la situación, ponte en contacto con nosotros a través del chat de la aplicación o en [email protected] e indícanos a qué tienda te refieres. Estaremos encantados de ayudarte.
March 16, 2026
De beste service! De producten zijn van super goede kwaliteit, ik raad Syncee zeker aan!
Hallo, Hartelijk dank voor je positieve beoordeling! Fijn om te horen dat je tevreden bent met zowel de kwaliteit van de producten als onze service, en we waarderen je aanbeveling. Als je vragen hebt, neem dan gerust contact met ons op via de chat in de app.
March 16, 2026
My suggestion is to try to find a way to secure that deliveries are made. Companies like mine, that rely on other companies to fulfill an order, can not succeed when orders are not fulfilled. Customer service is amazing. Pretty quick and friendly.
Hi there, Thank you so much for your positive review! We are glad to hear that you had a good experience with our support team. If you have any questions, please feel free to reach out to us via our in-app chat.
March 15, 2026
Merchants should know that this app makes dropshipping much easier, especially for beginners. It helps you quickly find reliable suppliers and import high-quality products directly into your store. The AI tools also help with product search, writing descriptions, and optimizing listings, which saves a lot of time. Another great benefit is automated inventory and order syncing, so you don’t have to manage everything manually. Overall, it’s a helpful tool for growing a dropshipping store without holding inventory.
Hi there, Thank you so much for your positive review! We are glad to hear that you find Syncee helpful for managing your dropshipping business and that the platform supports you in finding suppliers and managing products more easily. We also appreciate you taking the time to share such detailed feedback! If you have any questions, please feel free to reach out to us via our in-app chat. Happy selling!
March 11, 2026
No reembolsan por algo que no te preguntaron que te cobrarían, además, pésima atención al cliente.
Hola, Lamentamos leer tu reseña. Tras revisar tu cuenta, vemos que nos contactaste anteriormente con una pregunta y nuestro equipo te respondió. Sin embargo, no recibimos ningún comentario sobre ese mensaje. Además, no vemos ninguna solicitud de reembolso en la correspondencia. Nuestro equipo se ha puesto en contacto contigo de nuevo y te rogamos que nos respondas. Estamos siempre a tu disposición. Muchas gracias por tu colaboración.
March 10, 2026
March 6, 2026
Customer service is fast and friendly.
Hi there, Thank you so much for your positive review! We are glad to hear that you had a good experience with our support team. If you have any questions, please feel free to reach out to us via our in-app chat.
March 5, 2026
Toimiva, ainoastaan toivoisin joidenkin toimittajien lisäävän enemmän tietoja tuotteisiin, kuten elektroniikassa takuuajat ja vaatteissa pesuohjeet.
Hei, Kiitos paljon positiivisesta arvostelustasi! Hienoa kuulla, että Syncee toimii hyvin sinulle. Kiitos myös palautteestasi tuotetiedoista. Jos sinulla on kysyttävää, ota rohkeasti yhteyttä sovelluksen sisäisen chatin kautta.
March 2, 2026
We had a very disappointing experience with Syncee. We encountered multiple technical issues, including order search problems, fulfillment complications, and Shopify integration inconsistencies. More concerning, however, were product authenticity and IP-related issues involving items sourced through their platform. As a retailer, IP compliance is extremely important to us, and having trademark-related issues or potential related complaints for their supplier-sourced products is unacceptable. We reported these concerns several times and requested support, cancellation of our subscription, and a refund due to the lack of usable value from the app. Unfortunately, despite multiple emails and follow-ups, no refund was initiated and the matter was not properly resolved. We rely on transparency, supplier verification, and reliable system performance. Based on our experience, Syncee did not meet these expectations, and the lack of resolution ultimately harmed our business operations. We hope the company improves its supplier vetting process, IP compliance oversight, app technical abilities & Shopify integration, and customer support responsiveness moving forward.
Hi there, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. First, we would like to clarify that Syncee is a paid subscription-based platform, not a free service, and your account actively used the app during the subscription period. However, our team have already issued a refund previously which might take a few business days as it depends on Shopify's processing. Regarding your concerns: Syncee operates as a B2B marketplace platform that connects retailers with independent suppliers. We require our suppliers to comply with our policies and applicable laws and they go through a deep vetting process before they could go live on our platform. However, retailers are responsible for selecting products and ensuring they meet their own business and compliance requirements. As for the technical issues mentioned, thousands of merchants use our integration successfully every day. However, we understand that technical challenges can occur depending on store configuration and workflows, and our support team is always available to assist with troubleshooting. We are constantly improving our platform, supplier standards, and support processes based on user feedback. We regret that we could not fully meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly via [email protected]. We are here for you.
March 2, 2026
Great customer experience
Hi there, Thank you so much for your positive review! We are glad to hear that you had a great customer experience with Syncee. If you have any questions, please feel free to reach out to us via our in-app chat. Happy selling!
Feb. 27, 2026
Hicieron un descuento de $90.000 sin mi autorización, cada mes me descuentan dinero, lo peor no los recomiendo para nada, deshonestos!
Store
My Store
Using app
--
Hola, Lamentamos leer tu reseña. Después de revisar nuestro sistema, no encontramos ninguna suscripción relacionada con esta tienda y no tenemos registro de un cargo de 90.000 Col$ (COP) por nuestra parte. También vemos que la aplicación estuvo instalada solo por unos minutos en esta tienda y no recibimos ningún mensaje tuyo sobre el asunto mencionado en tu reseña. Para aclarar la situación, por favor contacta a nuestro equipo de soporte a través del chat dentro de la aplicación o en [email protected] e indícanos a qué cuenta te refieres. Con gusto lo revisaremos más a fondo.
Feb. 26, 2026
This is fucking ass, I cancled my plan but they still charge me for it, they have made it impossible to cancel the subscription too
Store
My Store
Using app
5 months
Hi there, We are sorry to hear about your experience. After reviewing your account, we could not find any previous message from you. Please note that in situations like this, you can reach us through our support channels so we can review the matter together. Canceling the subscription stops the next billing cycle, but if a billing period has already started, the charge is processed according to Shopify’s billing system. The timing of charges and cancellations is handled directly by Shopify, not by Syncee. If you contact our support team via our in-app chat or at [email protected], we will take a closer look at your case and provide further information. We look forward to assisting you.
Feb. 23, 2026
I'm absolutely fed up with trying to correct the errors in there listings. Every time I do corrections they updadte and install all the errors into my store. Missing gtin's sku's barcodes variants. Huge collections of lovely items, but too much trouble to be worth while.
Hi there, We are sorry to hear about your experience. After checking our system, we could not find any previous communication with you regarding this issue. Please note that there is an update settings within Syncee that solves what you experienced. We would like to kindly ask you to contact our support team via our in-app chat or at [email protected], and we will guide you through the necessary steps. Thank you for your cooperation.
Feb. 18, 2026
The positive reviews have to be fake. No way they have a 4.3 rating!!! Don't use them; you will be pulling your hair out on every order. 60% of orders don't get fulfilled even after I have paid. They are out of stock or the order just goes to a void. Then you cannot get a refund for the order, so you have to file chargebacks for all of them. The support is overseas or AI and is useless. You cannot build a business around Syncee; it would be impossible to scale to any size. The concept is great; the execution is about as bad as it can get. Read the other bad reviews, those are the real reviews!!! Not faked.
Hi there, We are sorry to read about your experience. Our management team has emailed you and personally reviewed your case. Syncee has been operating for over 10 years, supports thousands of retailers and suppliers worldwide, and we take feedbacks like this seriously. Our positive reviews reflect real user experiences across many different business models. At the same time, we know that when issues occur, especially around order fulfillment, it can be frustrating. As mentioned by our management team, your case is currently under review. We are investigating the reported orders. We are committed to handling your case carefully and finding the right resolution. Thank you for your patience. If you have any further questions, please feel free to reach out to us via in-app chat or email at [email protected].
Feb. 16, 2026
I have an unfulfilled order with MODA Dropship supplier. The goods were paid for and the order was never fulfilled by MODA Dropship for over two months now. I would really appreciate it if you could follow up with MODA Dropship supplier to give an update about my paid for unfulfilled order. Looking forward to hearing from you soon in bring solution to this issue as it has completely ruined my experience in using the services. Thank you
Hi there, We are sorry to hear about your experience. Please note that our team has already contacted the supplier to draw their attention to the unfulfilled order. While we are doing our best to assist you, the fulfillment process is managed directly by the supplier, so we also recommend that you continue communicating with them to resolve this as they are responsible for shipping. For a faster resolution and direct support, please feel free to reach out to us through our in-app chat or at [email protected].