Syncee Premium AI Dropshipping
Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
feedback
516
chart
#2,115
All reviews
Review RSS Feed
Nov. 11, 2024
We've been using Syncee for our brand, and it has truly transformed how we manage our product selection and sourcing. The vast range of quality suppliers and unique products gives us the flexibility we need to stay competitive and dynamic. Syncee’s integration with Shopify is flawless, making it easy to manage products, update inventory, and add new items to our store with just a few clicks. The customer service team is outstanding—always responsive and eager to help with any question we have. If you're looking for a reliable and innovative solution for dropshipping or wholesale sourcing, Syncee is the way to go. Highly recommended for any e-commerce business that wants to keep up with trends and streamline product management!
Hi there, Thank you so much for your kind words! We're thrilled to hear that Syncee has helped transform your product selection and sourcing process. It's great to know that our integration with Shopify and our customer service team have made your experience seamless. We appreciate your recommendation and are excited to continue supporting your e-commerce business!
Nov. 5, 2024
Deutsche Lieferanten und viel Auswahl an Schmuck
Halo, Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Sie unsere deutschen Schmucklieferanten so schätzen. Gerne können Sie uns jederzeit weitere Wünsche mitteilen.
Nov. 3, 2024
I would rate this app 4 out of 5 stars. My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient. One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance. However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial. Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.
Hi there, Thank you for your review! We're glad you're enjoying Syncee. Thank you for choosing our solutions.
Nov. 1, 2024
The integration with Shopify works seamlessly. We are happy with the platform so far.
Hi there, Thank you for your kind words. We are happy you are satisfied with our solutions. Thank you for choosing Syncee. In case of any questions, our friendly support team is always there for you.
Oct. 26, 2024
good
Hi there, Thank you for your review and for choosing our solutions. In case of any questions, we are here for you.
Oct. 25, 2024
Oct. 22, 2024
det ser bra ut
Hej! Tack så mycket för din fina recension. Vi är glada att du är nöjd!
Sept. 19, 2024
Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.
Hi there, Thank you for your review! We're thrilled to hear you appreciate our product selection and find the app easy to use with high automation for pricing and updates. Happy selling!
Sept. 18, 2024
Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.
Hi there, Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.
Sept. 13, 2024
Sara has been extremely helpful in timely assisting us in our initial implementation.
Hi there, Thank you for your review! We're glad to hear that Sara has been extremely helpful during your initial implementation. We are always here for you.
Sept. 9, 2024
Sept. 3, 2024
tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.
We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a seamless selling experience for all our customers. We saw that you only used our app less than 1 hour, but sure we understand that it may take some time to familiarize yourself with Syncee's features and functionality. We've recently implemented significant performance updates to our catalog and search functions to address your concerns, it's important to note that the platform's effectiveness can be greatly enhanced with continued use. Regarding shipping fees and product pricing, please note that Syncee works with a diverse range of suppliers, each with their own pricing and shipping policies. We encourage users to explore and compare different suppliers to find the best fit for their business. While some suppliers offer competitive rates, shipping costs can vary based on factors like product weight, size, and distance. We also strive to offer a broad product selection. We hope to have the opportunity to improve your perception of Syncee and look forward to serving you better in the future. We encourage you to give Syncee another chance and explore its features more thoroughly. Please also note, our support is free, so you can chat with our support team and they can suggest supplier or help you about our features too.
Aug. 26, 2024
Recomiendo esta aplicación
¡Hola! Muchas gracias por tu recomendación. ¡Nos alegra saber que te gusta la aplicación!
Aug. 20, 2024
Den beste dropshipping platformen
Hei! Tusen takk for den fantastiske tilbakemeldingen! Vi er veldig glade for at du synes vi er den beste dropshipping-plattformen. Vi setter stor pris på at du valgte oss!
Aug. 13, 2024
Minussterne kann man leider nicht vergeben. Die App ist nicht in der Lage, Produkte als Entwurf zu importieren. Syncee behauptet ferner, sie würde ihre angebundenen Lieferanten überprüfen. Der Witz war gut. Bereits bei den ersten beiden deutschen Lieferanten ist weder das Impressum vollständig noch sind diese Firmen an ihren gemeldeten Adressen in irgendeiner Art und Weise bekannt, somit Scamfirmen, Briefkastenfirmen wie auch immer. Dafür dann Geld zu nehmen, für eine App die weder unsere Anforderungen erfüllt noch für uns interessante und vor allem seriöse Lieferanten beinhält ist einfach nur frech. Jeder kann Syncee gerne verwenden, für uns ist es sicher keine Option. Was sie sagen und was sie tun, sind zwei paar Stiefel und das hat unser Test mit der App gezeigt. Das erspare ich uns und vor allem unseren Kunden...
Halo, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unsere App nicht Ihren Erwartungen entsprochen hat. Wir verstehen, dass es frustrierend sein kann, wenn die App nicht alle spezifischen Anforderungen erfüllt, wie z.B. das Importieren von Produkten als Entwurf. Leider unterstützen wir derzeit nur das Importieren von Produkten als unveröffentlicht oder veröffentlicht, aber nicht als Entwurf. Bezüglich der Lieferanten möchten wir betonen, dass wir kontinuierlich daran arbeiten, die Qualität und Vertrauenswürdigkeit unserer Partner zu gewährleisten. Wir haben Ihr Anliegen ernst genommen und sind gerne bereit, alternative Lieferanten vorzuschlagen, die besser zu Ihren Anforderungen passen. Wir hoffen, dass Sie sich diese Optionen anschauen werden. Wir schätzen Ihr Feedback und bedauern, dass unsere App für Ihre Bedürfnisse nicht die richtige Lösung war. Wenn Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung.
Aug. 11, 2024
very streamlined auto order and payment process
Hi there, Thank you for your review. It is amazing to see you love the solutions we offer. Thank you for being here with us.
Aug. 10, 2024
Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner.
Hi there, We’re sorry to hear about your experience, nevertheless please let us clarify a few points. 1. We offer a free plan where you can explore the platform, as well as a 14-day trial on our monthly plans to help you decide if Syncee is right for you. The yearly subscription comes with a significant discount but doesn’t include a trial, which is clearly stated upfront. 2. Our support team followed the proper escalation process, and your case was evaluated by a dedicated finance team. It wasn’t a matter of passing your issue between friends. 3. Since you subscribed and accepted our policies, your request for a refund was rejected. This decision was made because you actively used the app, and the products are still available in your store. 4. Our suppliers are vetted and monitored regularly, but we can’t control their communication. However, when issues are reported, we investigate and take necessary actions. In case of any further questions, please reach out to our support team via chat or email.
Aug. 10, 2024
Aug. 4, 2024
Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple. Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.
Hi there, Thank you for your feedback! We’re pleased to hear that our product selection and ease of use meet your needs. Our goal is always to provide prompt and effective customer service, and we apologize if you’ve experienced any delays. If you have any questions about our app, please feel free to reach out to us via in-app chat or email. We would be more than happy to help.