Syncee Premium AI Dropshipping
Syncee Premium Dropshipping & Wholesale
Rating
4.6
feedback
477
chart
#334
All reviews
Review RSS Feed
Sept. 17, 2019
App works well, can require some assistance and learning. There are some features that I think would improve the app but all in all it works. customer service is excellent, replies quick and has always assisted me with my issues.
Thank you so much for your review of Syncee. We are glad that you like what we offer for our customers. We hope you will find the other features you are looking for in our application later, as we always make improvements on it to make the system be better and more user-friendly. If you have any questions, feel free to always tell about it to us, we would be happy to help anytime.
Aug. 3, 2019
We are a supplier and totally happy with this company! Also the contact person Barbara is always very helpful and super kind
We are also very happy that you became a member of our loving community. Our team wishes you every success with your business. Do not hesitate to contact us anytime you have a question, we always give you feedback as quickly as possible.
July 31, 2019
I just got this app. I am a new suppliers/dropshipper for Syncee. I have not seen Syncee at work yet, as I just installed the app. So far, Barbara has been helping me to get set up! I really appreciate how committed and dedicated she is. That deserves 5 stars. However I will update my review when there is more to tell.
Thank you so much for your wonderful feedback. We are more than happy that you are satisfied with our application. If anytime you have a question, we are always just an e-mail away!
July 22, 2019
I added Syncee to help me manage product CSV upload to my Shopify product library. Despite what was advertised, I am surprised to find numerous missing features from the app. It is only able to update a small subset of fields out of the universe of fields are available to be updated via Shopify API. Developer also cite performance/load issues as the underlying reason of the additional restriction on the fields that can be updated via Syncee. This is an app that could be so much better if the developer put in the effort to fully realize what it is advertise to do.
Thank you for the feedback, as I mentioned earlier we can update just the those fields that the Shopify API allow us, and until the Shopify not change the restriction on the field that we can manage. If you want to upload/update all of the field which is possible with the Shopify API, it will take more time because we have to check the field first and then update and if you set 10 fields to update we have to do it with all of the fields. If your file contain in one column different option names, we can upload the products with a specific name as you requested earlier, for this just need to create more tasks to multiple option names. ( one task, on option name ) If you need any help, just let us know and we will help you to solve your problem. Our developers working continuously on the new features to make Syncee better as soon as possible.
July 10, 2019
We needed custom development to sync our supplier's inventory feed to our online store and provide daily updated stock levels. Roland was very helpful and patient in setting this up for us and specifically to our requirements on the backend. 5 stars for customer service and as we are yet to have any sales processed for this particular product type, so far everything seems to be functioning as it should. Thanks guys!
April 30, 2023
The customer service is very responsive and helpful. I highly recommend this app and the team. Great and very usefull app for syn products.
Using app
About 4 years
Total reviews
2
Average rating
5.0
June 5, 2019
I don't like this one. I thought that it worked similar to Oberlo. i did get an order and will remove it when I figure out how to fulfil the item.
Please note that we have never stated that we do order fulfillment. Our application is only for uploading and updating the products to Shopify and helping Shopify store owners sourcing products by having a suppliers database. Regarding order fulfillment, please contact your supplier or look for an order fulfillment center. We have collected fulfillment centers from all over the world to help our customers. You can find them here: https://www.syncee.io/2018/04/19/fulfillment-centers-around-world/ If you have any issues or questions regarding product uploads and updates, feel free to contact us. We have free support from 09.00 until 17.30 (GMT+2).
March 9, 2019
Super pratique et facile , je gagne un temps fou . je peux que recommander cette application . Vous êtes des sauveurs de vie! J'étais paniqué parce que je n'arrivais pas à importer des produits avec les fichiers CSV de mon fournisseur. Rien n'a fonctionné. Heureusement, Syncee existe! Application parfaite avec des personnes parfaites!
Merci beaucoup :)
Feb. 25, 2019
Used this import 6000 products from a product feed, had some teething issues but worked well in the end
Thank you very much for your review! We really appreciate it! Should you have any issues or questions, write us anytime! We're more than glad to help! :)
Oct. 29, 2019
I am very happy, app's working great. Peter was Very helpful. But I highly recommend every customer to look at the dates very much, because if you delete the app and the shopify charged your money the same day, no one will refund. I would like more flexibility for this company and stronger relationship with client.
Jan. 9, 2019
Fantastic app and immediate support. No task is too big for these guys. Thank you. You have saved me a ton of time :-) www.loveamberx.co.uk
Using app
About 1 month
Total reviews
13
Average rating
4.7
Dec. 5, 2018
I use Syncee to create products from a generic product JSON file. This app saved me hours and hours of tedious work. Made my day.
Oct. 6, 2020
Always helpful sorted me out very quickly thank you Melinda. I have been using this app for a few years now love it.
The team here at Syncee is thrilled to hear such good feedback, and we’re proud to have you in our community. We hope we'll have more years together. :)
Nov. 21, 2018
I don't know how I'd update the store with 18000 rows on an excel sheet without this App . I have had MAJOR issues. It's very slow- takes forever to map and filter and the imports can take hours if not half a day. But the support is VERY helpful. They have gone above and beyond. I don't know what other options are out there, but this is getting the job done. The job is just taking forever..!
Nov. 14, 2018
We have tried a few of these import apps in the past but they never really work that well. From downloading the app I had it running and adding products to our shop in minutes. Had a small issue with getting all images from feed showing which was sorted out instantly by their support. It's got some great features we can look at to improve the Quality of the feed making it easy to group items but for pure ease this is the one !!
Oct. 9, 2018
Very great app and great supporting team, too. Very helpful! The app could be improved and made more flexible by adding some integrations with some base features: metafields, most popular language apps (i.e. langify)... but that would only make it perfect. Syncee is already great the way as it is now!
Aug. 9, 2018
This App is simply awesome. It helps me import all my products out of an excel csv and map them to the correct location in my store. Can totally recommend! The Support Team is very very good, fast and friendly!
June 19, 2018
Excellent customer service from Zoli. Really happy with this app as it fixed a pretty big issue we were having. The answer was always yes from Zoli. Thanks
Sept. 24, 2019
good customer service helped fix my initial issues. Seem to work fine now Customer service again very helpful! Thanks Again very helpful live chat option solved my issues setting up my task