Syncee Premium AI Dropshipping
All reviews
If I could give no stars at all, I would! This company is so unprofessional and greedy. Please, please stay away from it if you don't want to be charged for not using them ! I installed the app and have never used it, and then I unsubscribed and uninstalled the app, and yet I have been charged for another month, and I am still chasing them for the refund, which they are refusing! STAY AWAY FROM THEM AS FAR AS YOU CAN! Contacted Shopify customer care support and they were uselss as well! Definetelly moving away from SHopify to another platform ! No more wasting time here!
Hi there, We are sorry to read your review. We have already reached out to you via email regarding this matter, as we truly want to review your case and assist you properly. Our team is ready to help and clarify the situation, but we have not received a reply yet. We would like to kindly ask you to respond to our previous email so our colleagues can continue the conversation with you. We appreciate your time and look forward to your reply.
I have an unfulfilled order with MODA Dropship supplier. The goods were paid for and the order was never fulfilled by MODA Dropship for over two months now. I would really appreciate it if you could follow up with MODA Dropship supplier to give an update about my paid for unfulfilled order. Looking forward to hearing from you soon in bring solution to this issue as it has completely ruined my experience in using the services. Thank you
Hi there, We are sorry to hear about your experience. Please note that our team has already contacted the supplier to draw their attention to the unfulfilled order. While we are doing our best to assist you, the fulfillment process is managed directly by the supplier, so we also recommend that you continue communicating with them to resolve this as they are responsible for shipping. For a faster resolution and direct support, please feel free to reach out to us through our in-app chat or at [email protected].
Superb, everything you will ever need
There were bugs in their app; it worked fine initially, but then everything was updated and flawed. I haven't seen any fixes, so I wasted my money on it.
Hi there, We are sorry to hear about your experience. Syncee’s features function according to our descriptions. However, there may have been some misunderstanding regarding certain options, as the feature you mentioned as no longer being available was not previously part of our system. We are always here to help and would be happy to clarify how our features work. If you have any further questions, please feel free to reach out to us via in-app chat so we can assist you directly.
very simple and efficient application.
Hi there, Thank you so much for the positive review! We are glad to hear that you are satisfied with Syncee. If you have any questions, please feel free to reach out to us via our in-app chat.
Ive tried several other apps on shopify before trying this one and i just found another keeper. love it.
Hi there, Thank you so much for your positive review! We are glad to hear that you found Syncee a reliable solution for your business. If you have any questions, please feel free to reach out to us via our in-app chat.
They say it's a premium dropshipping service, but it has a lot of inactive suppliers who take payment but don't provide any feedback. Everything takes forever to load, and worst of all, stock levels aren't synchronized. You have to pay an extra €55 to have stock levels synced automatically. A top app for wasting money and time.
Hi there, We are sorry to hear about your experience. Order fulfillment and supplier communication are handled directly by the supplier, and in your case the fulfillment was still within the stated processing timeframe. Syncee is a paid service, with plans based on the number of products and available features, and this information is shown when selecting a plan. Automatic stock synchronization is included in paid plans, as it requires continuous system resources. Syncee works within Shopify’s technical limits regarding speed. Improving platform performance and maintaining reliable suppliers are top priorities for our team. If you have any questions, please do not hesitate to contact us via in-app chat or at [email protected].
thanks
Hi there, Thank you for taking the time to leave a review. We couldn't find any previous communication with you, so we are not sure what may have caused the experience to feel disappointing. We would really like to understand your feedback and help if something didn't work as expected. Please feel free to reach out to us anytime via the in-app chat so we can assist you directly.
They have really nice stuff and they're. Good working with partners. And I appreciate them. And it's reasonable priced to work with them.
Hi there, Thank you so much for your positive review! We are glad to hear that you found Syncee a reliable partner and that you are satisfied with our product selection and pricing. If you have any questions, please feel free to reach out to us via our in-app chat.
Provided "support" with AI without even identifying it as AI. In doing so, they were also fairly inflexible on a billing question I had. No thanks!
Hi there, We are sorry to hear about your experience. When you reach out, the first response may come from our automated assistant, but our human support team is always available in office hours to assist with more complex questions or issues. Regarding billing, all subscriptions follow our policy on our website, and our team is available to explain any details if needed. If you would like further clarification or assistance, you are welcome to reach out to us again via in-app chat or at [email protected].
Un bon boutique en ligne respectueux, livraison rapide, paiement sécurisé
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