Syncee Premium AI Dropshipping
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Hi there, Thank you for your feedback. If you need any help with using Syncee or have any questions, please feel free to reach out to us via our in-app chat. We are always here and happy to assist you.
Thank you for your dedication and prompt response to solve my issue. I will definitely come back for more support
Hi there, Thank you so much for your positive review! We are glad to hear that your issue was resolved and that you were satisfied with our support. If you need any assistance, please do not hesitate to contact us via our in-app chat. Happy selling!
Using Syncee for 3 months - Support is inadequate and app is malfunctioning For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work. The scale of the problem: 26 products with 119 zero-stock variants keep re-importing Manually deleted 7+ times - they reappear every time Import lists confirmed inactive - app ignores the setting Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up. Business impact: 28+ hours wasted on manual deletions (2 hours/day × 14 days) Polluted inventory data Cannot trust the app's basic functionality Half my store runs on Syncee - cannot uninstall despite app failure This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses. Would not recommend until they fix basic import controls and improve support responsiveness.
Hi there, We are sorry to read your review and understand how frustrating this situation might have been. While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays. Please feel free to message our support team via in-app chat or at [email protected] if you have any further questions. We are here and always open to help.
De beste service! De producten zijn van super goede kwaliteit, ik raad Syncee zeker aan!
Hallo, Hartelijk dank voor je positieve beoordeling! Fijn om te horen dat je tevreden bent met zowel de kwaliteit van de producten als onze service, en we waarderen je aanbeveling. Als je vragen hebt, neem dan gerust contact met ons op via de chat in de app.
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