Syncee Premium AI Dropshipping

Hi there, We are sorry to hear about your experience. We would like to respectfully clarify that suppliers operate independently, and the decision to stop selling or to leave the platform is made entirely by them. While Syncee provides the platform for these connections, we do not have control over the independent business decisions of the suppliers. We understand the frustration this causes, and we would be happy to help you find alternative suppliers with similar products to restore your products. If you have any questions, please feel free to reach out to us via our in-app chat or at [email protected] so we can assist you directly.

Hi there, We are sorry to hear about your experience. Syncee’s features function according to our descriptions. However, there may have been some misunderstanding regarding certain options, as the feature you mentioned as no longer being available was not previously part of our system. We are always here to help and would be happy to clarify how our features work. If you have any further questions, please feel free to reach out to us via in-app chat so we can assist you directly.

Hi there, Thank you so much for the positive review! We are glad to hear that you are satisfied with Syncee. If you have any questions, please feel free to reach out to us via our in-app chat.

Hi there, Thank you so much for your positive review! We are glad to hear that you found Syncee a reliable solution for your business. If you have any questions, please feel free to reach out to us via our in-app chat.

Hi there, We are sorry to hear about your experience. Order fulfillment and supplier communication are handled directly by the supplier, and in your case the fulfillment was still within the stated processing timeframe. Syncee is a paid service, with plans based on the number of products and available features, and this information is shown when selecting a plan. Automatic stock synchronization is included in paid plans, as it requires continuous system resources. Syncee works within Shopify’s technical limits regarding speed. Improving platform performance and maintaining reliable suppliers are top priorities for our team. If you have any questions, please do not hesitate to contact us via in-app chat or at [email protected].

Hi there, Thank you so much for the positive review! We are glad to hear that you found Syncee a reliable and efficient solution for your Shopify store. It is great to know that our interface and smooth integration have successfully improved your workflow and saved you time. If you have any further questions, please feel free to contact us via our in-app chat.

Hola, sentimos mucho que tu experiencia no haya sido la esperada y agradecemos que la compartas. Queremos aclarar que la disponibilidad de stock, los países de envío y los datos del producto que proporciona el proveedor pueden verse antes de importar los productos. En cuanto a los precios, estos se actualizan automáticamente al ejecutar la sincronización, mientras que otros datos requieren una actualización manual. Sobre la promoción de 1 USD, esta es válida hasta un cambio de plan, tal como se indica en la política aceptada al suscribirse, por lo que no es posible reactivarla después. Si lo deseas, nuestro equipo de soporte puede ayudarte directamente a través del chat dentro de la app.

Hi there, Thank you for taking the time to leave a review. We couldn't find any previous communication with you, so we are not sure what may have caused the experience to feel disappointing. We would really like to understand your feedback and help if something didn't work as expected. Please feel free to reach out to us anytime via the in-app chat so we can assist you directly.

Hi there, We are sorry to hear about your experience. When you reach out, the first response may come from our automated assistant, but our human support team is always available in office hours to assist with more complex questions or issues. Regarding billing, all subscriptions follow our policy on our website, and our team is available to explain any details if needed. If you would like further clarification or assistance, you are welcome to reach out to us again via in-app chat or at [email protected].