Syncee Premium AI Dropshipping
Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
feedback
516
chart
#1,851
All reviews
Review RSS Feed
March 10, 2026
March 9, 2026
March 7, 2026
Muy mal. No puedo proceder con los envíos a pesar de haber realizado los pagos de los productos
March 6, 2026
Customer service is fast and friendly.
Hi there, Thank you so much for your positive review! We are glad to hear that you had a good experience with our support team. If you have any questions, please feel free to reach out to us via our in-app chat.
March 5, 2026
Toimiva, ainoastaan toivoisin joidenkin toimittajien lisäävän enemmän tietoja tuotteisiin, kuten elektroniikassa takuuajat ja vaatteissa pesuohjeet.
Hei, Kiitos paljon positiivisesta arvostelustasi! Hienoa kuulla, että Syncee toimii hyvin sinulle. Kiitos myös palautteestasi tuotetiedoista. Jos sinulla on kysyttävää, ota rohkeasti yhteyttä sovelluksen sisäisen chatin kautta.
March 4, 2026
it's pretty bad - it doesn't work. Then I have to ask for help from an AI bot for 2-3 days before a human is involved then there was nothing corrected - so I'm have the same problems
March 2, 2026
We had a very disappointing experience with Syncee. We encountered multiple technical issues, including order search problems, fulfillment complications, and Shopify integration inconsistencies. More concerning, however, were product authenticity and IP-related issues involving items sourced through their platform. As a retailer, IP compliance is extremely important to us, and having trademark-related issues or potential related complaints for their supplier-sourced products is unacceptable. We reported these concerns several times and requested support, cancellation of our subscription, and a refund due to the lack of usable value from the app. Unfortunately, despite multiple emails and follow-ups, no refund was initiated and the matter was not properly resolved. We rely on transparency, supplier verification, and reliable system performance. Based on our experience, Syncee did not meet these expectations, and the lack of resolution ultimately harmed our business operations. We hope the company improves its supplier vetting process, IP compliance oversight, app technical abilities & Shopify integration, and customer support responsiveness moving forward.
Hi there, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. First, we would like to clarify that Syncee is a paid subscription-based platform, not a free service, and your account actively used the app during the subscription period. However, our team have already issued a refund previously which might take a few business days as it depends on Shopify's processing. Regarding your concerns: Syncee operates as a B2B marketplace platform that connects retailers with independent suppliers. We require our suppliers to comply with our policies and applicable laws and they go through a deep vetting process before they could go live on our platform. However, retailers are responsible for selecting products and ensuring they meet their own business and compliance requirements. As for the technical issues mentioned, thousands of merchants use our integration successfully every day. However, we understand that technical challenges can occur depending on store configuration and workflows, and our support team is always available to assist with troubleshooting. We are constantly improving our platform, supplier standards, and support processes based on user feedback. We regret that we could not fully meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly via [email protected]. We are here for you.
March 2, 2026
Great customer experience
Hi there, Thank you so much for your positive review! We are glad to hear that you had a great customer experience with Syncee. If you have any questions, please feel free to reach out to us via our in-app chat. Happy selling!
Feb. 27, 2026
Hicieron un descuento de $90.000 sin mi autorización, cada mes me descuentan dinero, lo peor no los recomiendo para nada, deshonestos!
Store
My Store
Using app
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Hola, Lamentamos leer tu reseña. Después de revisar nuestro sistema, no encontramos ninguna suscripción relacionada con esta tienda y no tenemos registro de un cargo de 90.000 Col$ (COP) por nuestra parte. También vemos que la aplicación estuvo instalada solo por unos minutos en esta tienda y no recibimos ningún mensaje tuyo sobre el asunto mencionado en tu reseña. Para aclarar la situación, por favor contacta a nuestro equipo de soporte a través del chat dentro de la aplicación o en [email protected] e indícanos a qué cuenta te refieres. Con gusto lo revisaremos más a fondo.
Feb. 24, 2026
Great, great customer service and satisfaction. Benjamin was hands down the best at fixing our syncing problem and deciphering what the issue was. Thank you Benjamin and you precious time for all your knowledge and help.
Feb. 23, 2026
I'm absolutely fed up with trying to correct the errors in there listings. Every time I do corrections they updadte and install all the errors into my store. Missing gtin's sku's barcodes variants. Huge collections of lovely items, but too much trouble to be worth while.
Hi there, We are sorry to hear about your experience. After checking our system, we could not find any previous communication with you regarding this issue. Please note that there is an update settings within Syncee that solves what you experienced. We would like to kindly ask you to contact our support team via our in-app chat or at [email protected], and we will guide you through the necessary steps. Thank you for your cooperation.
Feb. 18, 2026
The positive reviews have to be fake. No way they have a 4.3 rating!!! Don't use them; you will be pulling your hair out on every order. 60% of orders don't get fulfilled even after I have paid. They are out of stock or the order just goes to a void. Then you cannot get a refund for the order, so you have to file chargebacks for all of them. The support is overseas or AI and is useless. You cannot build a business around Syncee; it would be impossible to scale to any size. The concept is great; the execution is about as bad as it can get. Read the other bad reviews, those are the real reviews!!! Not faked.
Hi there, We are sorry to read about your experience. Our management team has emailed you and personally reviewed your case. Syncee has been operating for over 10 years, supports thousands of retailers and suppliers worldwide, and we take feedbacks like this seriously. Our positive reviews reflect real user experiences across many different business models. At the same time, we know that when issues occur, especially around order fulfillment, it can be frustrating. As mentioned by our management team, your case is currently under review. We are investigating the reported orders. We are committed to handling your case carefully and finding the right resolution. Thank you for your patience. If you have any further questions, please feel free to reach out to us via in-app chat or email at [email protected].
Feb. 18, 2026
If I could give no stars at all, I would! This company is so unprofessional and greedy. Please, please stay away from it if you don't want to be charged for not using them ! I installed the app and have never used it, and then I unsubscribed and uninstalled the app, and yet I have been charged for another month, and I am still chasing them for the refund, which they are refusing! STAY AWAY FROM THEM AS FAR AS YOU CAN! Contacted Shopify customer care support and they were uselss as well! Definetelly moving away from SHopify to another platform ! No more wasting time here!
Hi there, We are sorry to read your review. We have already reached out to you via email regarding this matter, as we truly want to review your case and assist you properly. Our team is ready to help and clarify the situation, but we have not received a reply yet. We would like to kindly ask you to respond to our previous email so our colleagues can continue the conversation with you. We appreciate your time and look forward to your reply.
Feb. 16, 2026
I have an unfulfilled order with MODA Dropship supplier. The goods were paid for and the order was never fulfilled by MODA Dropship for over two months now. I would really appreciate it if you could follow up with MODA Dropship supplier to give an update about my paid for unfulfilled order. Looking forward to hearing from you soon in bring solution to this issue as it has completely ruined my experience in using the services. Thank you
Hi there, We are sorry to hear about your experience. Please note that our team has already contacted the supplier to draw their attention to the unfulfilled order. While we are doing our best to assist you, the fulfillment process is managed directly by the supplier, so we also recommend that you continue communicating with them to resolve this as they are responsible for shipping. For a faster resolution and direct support, please feel free to reach out to us through our in-app chat or at [email protected].