Syncee Premium AI Dropshipping
Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
feedback
516
chart
#2,115
All reviews
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Oct. 31, 2025
I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process. After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly. I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience. Thank you to the Syncee team for resolving everything with professionalism and respect. Highly recommended for both the app and the quality of support!
Hi there, Thank you so much for the positive review! We are glad that our support team could assist you quickly and efficiently. We appreciate your recognition of our communication, it’s important to us that every customer feels supported. If needed please don’t hesitate to contact us through the in-app chat.
Oct. 30, 2025
A very bad experience from the very first order. The order was placed and paid through Syncee a week ago, but it’s still not fulfilled. Customer support is unreachable, only a bot responds with irrelevant answers then ending the chat. Our emails have been completely ignored, leaving us no choice but to refund our customer. First order. First loss. Very disappointing service.
Hi there, We are sorry to hear about your experience. Please note that the supplier in question has already been removed to maintain the quality and reliability of our marketplace. We take supplier performance very seriously and act when our standards are not met. Our live support team is available to assist you with any concerns and provide direct solutions. Please let us know if we can help you find a suitable supplier for your business needs. Feel free to reach out to us via our in-app chat or at [email protected] so we can support you further.
Oct. 29, 2025
Absolutely stunning variety of products to choose from!!! Excellent quality Love there selection and great customer service!!! Only little thing i can point out wish some suppliers could add more than just one pic but other than that I have never been happier with a supplier where evertime i hear Syncee i smile a big smile!!!
Hi there, Thank you so much for your review. We are happy to hear that you like Syncee’s offers and selection! We are always ready to assist you. If needed, you can reach us anytime via our in-app chat. Happy selling!
Oct. 28, 2025
Whenever you have a problem, the Syncee team steps in promptly and offers great support.
Hi there, Thank you for your positive review! We are glad to hear that you find our support team responsive and helpful. We are always here to assist you and ensure that your experience with Syncee is smooth and efficient. If you have any questions about Syncee, please don’t hesitate to contact us through the in-app chat. Happy selling!
Oct. 28, 2025
E ESTADO APRENDIENDO Y SE VE MUY ORGANISADO TODO
Hola, Gracias por tu reseña positiva. Nos alegra saber que Syncee te parece organizado y fácil de navegar mientras aprendes. Si tienes alguna pregunta sobre Syncee, no dudes en ponerte en contacto con nosotros en cualquier momento a través del chat de la aplicación. ¡Feliz venta!
Oct. 27, 2025
If I could give it zero stars, I would. Had a free account and it upgrades me to a business account. I don't use this app ever, but for some reason this has become a common tactic for their business. Then they want to refuse a refund. This is becoming an issue for numerous people. I have a social media following on Instagram and FB with thousands of people, and I will press this and show how much of a CON system they have going, if I don't get my money back. This randomly charging people for a free account is a ridiculous. I don't even use the app.
Hi there, We are sorry to read about your experience. When we checked your account we saw no charges and we also informed you about this and asked if you might have another account we could check in case of any misunderstanding. However we got the information from you that there is no other account that takes this case a little mysterious for us unfortunately. Furthermore, please note that we Syncee does not have the ability to activate any subscription. All charges must be confirmed by the store owner through Syncee’s and Shopify’s checkout process. If there is anything else we can help you with, please feel free to contact us via the in-app or chat or at [email protected].
Oct. 20, 2025
Cobros abusivos, productos caros para importar. Si quieres tirar tu dinero por la ventana , usa Syncee
Hola, Lamentamos lo ocurrido. Los planes y tarifas de Syncee se muestran antes de la activación, incluidos los periodos promocionales, y una vez que finaliza una promoción, el plan seleccionado continúa con su precio estándar, a menos que se cancele previamente. Si desea obtener más información sobre precios, planes o gestión de suscripciones, nuestro equipo de asistencia está a su disposición para ayudarle a través del chat de la aplicación o en [email protected].
Oct. 20, 2025
Went in and cancelled the subscription, got the info that it was complete and that my last day of being able to use it was 8 of october. Now I got billed full amount today on the 20th of october and had to cancel again. Got the message that it was complete and that my last day of using the services was the 8th of november. They activate your subscription themselves again and steal money from you even though you cancel their services.
Hi there, We are sorry to read about your experience. Subscriptions can only be managed by the store owner, and Syncee does not have the ability to activate or re-activate any subscription. All charges must be confirmed by the account holder through Shopify’s checkout system. According to the account records, the subscription was only canceled on October 20th, which is why the charge was applied for the following billing period. If you need guidance on managing your subscription or reviewing billing dates, our support team is always available via the in-app chat or at [email protected].
Oct. 17, 2025
I am very disappointed this service and I contacted Benjamin a customer service. You can not get any support from this person. The system charged me three time and took £132.14 after the initial £1 payment are unauthorized and violate the terms I agreed to. Despite signing up under the £1 first-month promotion, yet the system processed multiple charges without my consent or proper notice. I find this practice misleading and unacceptable. I strongly believe the app is fraud and shopify is given access them to deceive the customer.
Hi there, We are sorry to read about your experience. All subscription charges are managed by the account holder, and Syncee does not have the ability to activate or re-activate subscriptions on anyone’s behalf. Each charge must be confirmed through Shopify’s checkout system. According to the account activity, multiple subscriptions were selected and managed over several days, and there were multiple installations and uninstallations, which led to the charges. Our policy needs to be accepted when subscribing which shows all the important details on how the promotion, charges and refund works. Our support team is always happy to help via the in-app chat or at [email protected] if you have any questions.
Oct. 16, 2025
no se traduce la aplicación y si lo hace tarda mucho y esta mal traducido, en la pagina de busqueda de productos salen muy pocos productos por pagina constantemente hay que bajar y apretar el icono de more products, los productos no son de buena calidad no encuentra marcas ni productos buenos, al poner por ejemplo "tijeras de podar" salen tijeras de ninños o de calidad del chino de la esquina, no salen buenas tijeras de jardinero. así con todo.
Hola, Lamentamos las dificultades que ha tenido. Syncee está totalmente traducido a varios idiomas, incluido el español, y puede seleccionar su idioma preferido en la configuración de la aplicación. El número de productos que se muestran por página puede variar en función del tamaño de la pantalla, y también puede navegar por las tiendas de los proveedores para ver y cargar productos de forma masiva. En cuanto a los resultados de búsqueda, le recomendamos que realice una búsqueda global en lugar de dentro de una categoría específica para ver todos los productos relevantes. Si realiza una búsqueda global (fuera de las categorías), aparecerán las tijeras de podar correctas. Lo hemos probado y le adjuntamos una captura de pantalla en nuestro mensaje. Todos los productos de Syncee provienen de proveedores verificados y se clasifican para mostrar las opciones más relevantes para su región. Si tiene alguna pregunta o necesita ayuda para utilizar la aplicación, nuestro equipo de asistencia estará encantado de ayudarle a través del chat de la aplicación o en [email protected].
Oct. 16, 2025
It is not as easy as everyone talks about
Hi there, Thank you for your feedback. We understand that navigating a new platform can take some time to get used to. Our team is available to help you find suitable dropshipping products and suppliers for your business on Syncee. Feel free to reach out to us via our in-app chat or at [email protected] for any direct assistance.
Oct. 15, 2025
products are very expensive , difficult to compete with other drop shippers
Hi there, We are sorry to read your words. We understand that product cost is a key factor, that is why we offer a wide variety of products on our marketplace in all price ranges, so everyone can find the most suitable items for their business. Furthermore, we are constantly working to expand our supplier network to offer more options. Our team is available to help you find products for your business. Please reach out to us via our in-app chat or at [email protected] for any direct assistance.
Oct. 9, 2025
Mi sono trovata molto bene con l'assistenza di András, che ha risposto in maniera chiara alle mie domande e ha soddisfatto le mie richieste.
Ciao! Grazie mille per aver condiviso la tua esperienza con noi. Siamo davvero felici di sapere che l’assistenza di András ti abbia soddisfatta e che abbia risposto chiaramente alle tue domande. Il nostro team lavora ogni giorno per offrire un supporto rapido e utile, quindi il tuo feedback ci fa molto piacere.
Oct. 5, 2025
Syncee Al Dropship is working perfectly. The other Dropship apps do not currently work or they are importing items which are sold out!
Hi there, Thank you for your positive review! We are glad to hear that Syncee is working perfectly for you and meeting your expectations. We are always committed to providing reliable products and services. If you have anything you would like to ask about Syncee, don’t hesitate to reach out to us anytime via in-app chat! Happy selling!
Oct. 3, 2025
Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.
Hi there, Thank you for sharing your thoughts. We truly want every Syncee user to have a smooth experience, and our friendly support team responds to all messages with care. If anytime you have a question, please feel free to send us an email at [email protected] or contact us via chat and we will be more than happy to help you with a direct message as soon as possible. Happy selling!
Oct. 1, 2025
I have found a wonderful app to integrate with my Shopify store that brings great quality products to my South African customers!
Hi there, Thank you so much for your review. We are happy to see you are satisfied with how Syncee works and you love the products available on our marketplace. Happy selling!
Sept. 30, 2025
We are very pleased with Syncee. It greatly facilitates our work, as we can efficiently manage our products inventory and exports. We find it particularly useful that weight updates also work smoothly through the application. If you are a manufacturer/supplier Syncee also offers a great way to build your business via new retailers. The support team is fast and helpful. Overall, we are very satisfied and recommend this app to others.
Hi there, Thank you so much for your 5-star review! We are glad to hear that Syncee helps you manage your inventory and exports smoothly, and that weight updates work well for you and you like how Syncee helps with supplier-retailer connections. It’s also great to know our support team could assist you quickly. We truly appreciate your recommendation!
Sept. 26, 2025
Sept. 26, 2025
easy and simple
Hi there, Thank you for your review. We are more than happy to see you find Syncee easy and simple to use. Thank you for choosing our solutions.