Syncee Premium AI Dropshipping
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Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.
Hi there, Thank you for sharing your feedback, we are sorry to hear about your experience. We would like to clarify that Syncee itself should not slow down an online store. We also couldn’t find any previous support request from you regarding performance issues, so unfortunately we didn’t have the opportunity to investigate or assist. Our goal is to provide a smooth and reliable experience, and we are always here to help. If you are open to it, please contact our support team via [email protected] so we can look into this together.
This app is excellent — I can highly recommend it. It has helped us tremendously in serving our clients quickly and efficiently.
Hi there! Thank you so much for your positive review! We are glad to hear that the app has helped you serve your clients quickly and efficiently. Thank you for being a member of our community. Happy selling!
Leider überzeugt die App mich nicht. Barcodes werden oft nicht übernommen und wenn man sie manuell einträgt, verschwinden sie bei der nächsten Synchronisierung wieder. Für diese Leistung ist der Preis deutlich zu hoch. Die Produktsuche ist unpraktisch, da man Kategorien nicht filtern kann und nach dem Öffnen eines Artikels wieder komplett nach unten scrollen muss.
Hallo, es tut uns sehr leid, von Ihrer Erfahrung zu hören. Ihr Feedback ist uns sehr wichtig, und wir danken Ihnen, dass Sie sich an uns gewandt haben. Wir konnten keine frühere Nachricht von Ihnen finden, aber unser Team hat sich bereits mit Ihnen in Verbindung gesetzt, um Ihnen bei allen technischen Fragen zu helfen. Zur Klarstellung: Syncee verfügt über einen vollständigen Kategoriefilter in der Produktsuche, und uns ist kein Fehler bekannt, der zum Verschwinden von Barcodes führt. Wir würden uns freuen, wenn Sie uns weitere Details dazu per E-Mail zukommen lassen könnten, damit wir Ihnen weiterhelfen können. Wir bei Syncee arbeiten stets daran, unseren Nutzern ein möglichst reibungsloses Erlebnis zu bieten. Wenn Sie weitere Unterstützung benötigen, können Sie uns jederzeit über den In-App-Chat oder per E-Mail an [email protected] erreichen.
Runaway! Terrible Logistics. If you have taken the trouble to build a brand a customer loyalty do not use this app. It will diminish your brand. The Fulfillment process is a joke. Deliveries take 10 days plus and you have to dig through emails to find a tracking number affiliated with a sketchy Chinese carrier. If you have a dropship company with zero branding, just swindling people who aren't familiar with Amazon, this app is for you. If you're a small business owner building a brand RUN! I only gave this 3 stars because most people only check the 3 star reviews. My real score is Negative A BILLION STARS. Again RUN!
Hi there, We are truly sorry to hear about your experience. Your feedback is very important to us. As Syncee operates worldwide, we work with suppliers from many regions including the USA, Canada, Europe, and more. Our goal is to make it easy for retailers and suppliers to build strong partnerships with local partners for fast shipping. We are proud to have a community of established merchants collaborating successfully worldwide and we offer solutions helping them sell conveniently. If you would like us help finding suitable suppliers for your store, we would be happy to assist you. We are also here to help with technical questions, including locating tracking numbers on your admin. Feel free to reach our support team anytime at [email protected].
I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process. After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly. I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience. Thank you to the Syncee team for resolving everything with professionalism and respect. Highly recommended for both the app and the quality of support!
Hi there, Thank you so much for the positive review! We are glad that our support team could assist you quickly and efficiently. We appreciate your recognition of our communication, it’s important to us that every customer feels supported. If needed please don’t hesitate to contact us through the in-app chat.
A very bad experience from the very first order. The order was placed and paid through Syncee a week ago, but it’s still not fulfilled. Customer support is unreachable, only a bot responds with irrelevant answers then ending the chat. Our emails have been completely ignored, leaving us no choice but to refund our customer. First order. First loss. Very disappointing service.
Hi there, We are sorry to hear about your experience. Please note that the supplier in question has already been removed to maintain the quality and reliability of our marketplace. We take supplier performance very seriously and act when our standards are not met. Our live support team is available to assist you with any concerns and provide direct solutions. Please let us know if we can help you find a suitable supplier for your business needs. Feel free to reach out to us via our in-app chat or at [email protected] so we can support you further.
Whenever you have a problem, the Syncee team steps in promptly and offers great support.
Hi there, Thank you for your positive review! We are glad to hear that you find our support team responsive and helpful. We are always here to assist you and ensure that your experience with Syncee is smooth and efficient. If you have any questions about Syncee, please don’t hesitate to contact us through the in-app chat. Happy selling!
E ESTADO APRENDIENDO Y SE VE MUY ORGANISADO TODO
Hola, Gracias por tu reseña positiva. Nos alegra saber que Syncee te parece organizado y fácil de navegar mientras aprendes. Si tienes alguna pregunta sobre Syncee, no dudes en ponerte en contacto con nosotros en cualquier momento a través del chat de la aplicación. ¡Feliz venta!
products are very expensive , difficult to compete with other drop shippers
Hi there, We are sorry to read your words. We understand that product cost is a key factor, that is why we offer a wide variety of products on our marketplace in all price ranges, so everyone can find the most suitable items for their business. Furthermore, we are constantly working to expand our supplier network to offer more options. Our team is available to help you find products for your business. Please reach out to us via our in-app chat or at [email protected] for any direct assistance.
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