tawk.to Live Chat
tawk.to Live Chat App for your Shopify Store
Rating
3.8
feedback
237
chart
#1,225
All reviews
Rating Breakdown
Review RSS Feed
Dec. 21, 2016
Fantastic app, just waht we were looking for. www.pharmacy4life.co.uk
Hi Pharmacy4life, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product and find it a perfect match for your business. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Dec. 21, 2016
This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support 100% Satisfied
Hi Ducati Home Automation, Thank you for giving tawk.to a 5-star review! We are happy to know that you are 100% satisfied with our product! You can monitor you visitors’ activity, check chat history and answer incoming chats in a single Dashboard using your computer or mobile device. We value your feedback and will continue to provide excellent customer support to all our users. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Dec. 20, 2016
Superb App! You can have multiple chat agents for a website and an agent can service multiple websites - beautifully programmed! What's more - you could customise it according to your website's theme, a mobile app from which you can chat with your visitors on the go and plenty of other options. All for free! Highly recommended! Just install it! www.littleandcurious.co.nz
Hi Little And Curious, Thank you for choosing tawk.to and for recommending us to others! Our tawk.to app allows agents to answer multiple chats on multiple websites at the same time. You can also personalize the widget according to your business theme or preference. We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Dec. 20, 2016
The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here. LenoreBatherie.com
Hi Lenorebatherie, Thank you for finding tawk.to to be an excellent app for your business! We are happy to know that you find our desktop and mobile app efficient in answering chats. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Dec. 4, 2016
It's amazing the way it works and has a free iOS and android app. You can't really run your business without and it maximizes your potential to grow your business from a customer service endpoint. You can even custom design the look and feel of the chat window with ease in the dashboard. What amazing work you guys did and the seamless integration capabilites for many platforms!
Hi Design Discover, Thank you for appreciating the amazing work of team tawk.to! We are happy to know that you find our chat widget easy to install and have helped convert sales for your business. We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Dec. 2, 2016
Best live chat app for Shopify. They allow you to use the app for free with all of their features, unlike other apps that limit chats, or make a very obtrusive interface for the customers. This app is amazing! Plus, the new upgrades are awesome. I am looking forward to the long term use of this app.
Hi Leggings Gg, Thank you for finding tawk.to to be the best chat app for Shopify! The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Dec. 3, 2016
The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising! https://www.gift-frog.com https://www.kinkytoy.store
Hi Gift Frog, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our product easy to use. This year we have reached our 5-million-user mark and we thank you for it making happen! If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Nov. 22, 2016
So far so good! Downloaded it for Black Friday weekend and had a few questions which were immediately answered through the online chat. And they have an App for both Android and Iphone so you can get notifications sent straight to your phone!
Hi Endless Knot Boutique, Thank you for choosing tawk.to and for giving us a 5-star review! We appreciate your feedback and are happy to know that our widget helped your business for a busy event such as Black Friday. Our tawk.to app can easily be accessed via web browser, desktop and mobile apps. We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices. Follow these steps to change the position of the widget on mobile: 1. Click the Admin cog in the lower-left corner of your Dashboard. 2. Select Chat Widget. 3. Under Widget Appearance, select Advanced. 4. Under Mobile Widget, select your preferred Mobile Widget Position. Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Nov. 21, 2016
Definitely a fantastic app for live chat so easy to implement and use, their live chat (lol) support was very helpful and there is nice additional features too so you can view what visitors are doing on your site etc. etc., really ticks all the boxes and its FREE! https://www.valuevaping.co.uk
Hi Value Vaping, Thank you for choosing tawk.to and for giving us an amazing review! Yes, it's still and will always be FREE! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. We value your feedback and will continue to provide excellent customer support to all our users. Our Monitoring feature shows the real-time activities of visitors. You can view detailed information about your visitor's activity by selecting the Monitoring tab on the left side of the Dashboard. To learn more about Monitoring and Chat sessions, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Nov. 21, 2016
Hands down, one of the best free apps out there, and definitely the best live chat one, has everything we need! We use it at https://www.anaklaro.com
Hi Anaklaro, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find our app to be the best in the market! We appreciate the feedback and we thank you for the continued support of our product. We have just released a major update to our widget! See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Nov. 12, 2016
We've only been using this app for a few days now on both our Shopify store (https;//www.KawaiiSquishyStore.com) and our CrateJoy store (http://TheSquishyBox.com) and it is truly awesome! Very easy to install and set up. Love how I can see the chats from multiple stores all in one place. I don't understand how they can offer this for free, but I'm not complaining. An absolute must!
Hi Kawaiisquishystore, Thank you for giving us a 5-star review and for installing our widget on both of your Shopify stores! One of the great things about our widget is that you can manage multiple websites, businesses or widgets all from one dashboard. We are happy to know that you have maximized and love this feature! We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 11, 2016
Amazing app! easy to navigate and use. A lot of feature to explore! Page loading time is 3X faster than with another live chat app!! Fast and efficient tool to communicate. And it is totally free!
Hi Asianmama1, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our widget fast and efficient in communicating with your customers. We have just released a major update to our chat widget! See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 10, 2016
Best iv come across in free live chat no limits at all.
Hi Classyclosetshop, Thank you for choosing tawk.to and for sharing your review with the community! We appreciate your feedback and are happy to know you find our widget to be the best in the market. The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 4, 2016
Why pay for chat when you get get it for free from tawk.to app. We use it, we love it. Easy to use and works across all platforms. An absolute must have from the Blackvue Dash Cam experts - Linelink Online - https://www.linelink.com.au
Hi Linelink Online, Thank you for giving tawk.to a 5-star review! The tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. You can answer chat and monitors real-time activities of visitors via web browser, desktop and mobile apps. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 3, 2016
This is a great app. I wasted a week trying another app that has fees associated with it. The other app was unstable. I'm a developer and I recognize quality when I see it. Tawk.to is a polished app. It's easy to install, and does what it's supposed to do. They are clearly listening to their users. You can't go wrong with this app. Have additional questions about it? Go to our store and ping me. I'd be happy to chat with the first dozen people who do that. After that, I've got to get back to work! :-)
Hi Fieldtestedsystems, Thank you for choosing tawk.to and for giving us an amazing review! We appreciate your support and happy to hear this feedback from a developer's perspective. Our tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 1, 2016
www.novaboxing.com we love this app
Hi Jedboxing, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product. We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 30, 2016
Hands down one of the best apps I'm currently using. And it's FREE!
Hi Girly Gear, Thank you for giving tawk.to a 5-star review! We are happy to know that you find our app to be the best in the market! Yes, tawk.to is still Free and will always be! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. We appreciate your feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 30, 2016
i really like this app it was way better than the unbeatable live chat, thanjs tawk.to live chat for a better app, check it out at www.hbarmynavystore.com
Hi Hbarmynavystore, Thank you for supporting tawk.to and for recommending us to others! Thank you for finding tawk.to app to be the best live chat apps after trying otherss in the market. We appreciate the feedback and we thank you for the support. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 25, 2016
So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com
Hi Hamopride, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love the features of our widget. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 15, 2016
It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com
Hi Entorno Bano, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know you find our app the best in the market and that we made the installation process easy for you. We value your feedback and will continue to provide excellent customer support to all our users. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.