tawk.to Live Chat
tawk.to Live Chat App for your Shopify Store
Rating
3.8
feedback
237
chart
#1,225
All reviews
Rating Breakdown
Review RSS Feed
July 2, 2016
Lovely app....keeps us going @anokherang every day....easy and simple to use and very effective...no limitations on number of simultaneous chats and that also from a free app ...would have given more stars if there was such an option available ! Ruchi www.anokherang.com
Hi Ruchi, Thank you for choosing tawk.to and for giving us an amazing review! We appreciate your feedback and are happy to know that you find our widget effective in managing your customers. The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
June 22, 2016
This is a superb app especially considering that it's 100% free. Since discovering Tawk.to through Shopify we have gone further to integrate their system on both our Shopify store and some of our other non storefront based websites. This app offers excellent real time monitoring of your website statistics such as: Visitors Page Views Client Chats Along with many more statistics. You can easily delegate chats between different members of staff once setup and the admin section is very user friendly meaning you don't need any technical knowledge to use this app. You can also convert chats into support tickets through this app, this can be very useful when you receive more technical enquiries and need to find out further information on your products. Overall this is an absolutely brilliant app considering it's FREE and we would definitely recommend this app to others looking for a live chat service.
Hi Office Chairs 2 Go, Thank you for giving tawk.to a 5-star review and for recommending us to the community! We are happy to know that you love our product and find its features helpful in managing your chats and agents. Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity. To learn more about Monitoring and Chat sessions, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions Ticketing allows you to converse with your customers via email. With tawk.to’s built-in ticketing system, you can follow-up after a chat, respond to missed messages and create new help tickets from scratch. To learn more, visit this link: https://help.tawk.to/article/creating-and-responding-to-tickets If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
June 20, 2016
Super SUPER APP; they say free stuff are not good, Let me tell you this App much much better than most Apps i am paying. Thank you Robert.
Hi Angelique Kate Fashions, Thank you for choosing tawk.to and for giving us a SUPER review! We are happy to know that you find our app to be the best chat software after trying the other live chat apps in the market. The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
June 15, 2016
I cannot believed that this is a free apps!
Hi Alexs Cycle, Thank you for choosing tawk.to and for sharing your review with the community! The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
June 14, 2016
Amazing App! Simply beats any other free/paid app! Provides good on-the-fly interaction and superb insights. Very easy to set up and customize to your site. Looking forward to try the free iPhone/iPad app. http://cheaplings.com
Hi Cheaplings, Thank you for finding our app to be the best chat software after trying the other live chat apps in the market. Our mobile app for Android and iOS lets you answer chats on the go, manage property settings, edit shortcuts, and much more. The app is free and you can find it on the Google Play Store and App Store. Android Devices: Download the Android app here: https://play.google.com/store/apps/details?id=to.tawk.android Apple Devices: Download the iOS app here: https://itunes.apple.com/app/tawk.to/id907458277?mt=8 If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
June 5, 2016
So easy to set up, works fantastically and you simply can't beat free for what is an exceptionally good tool. Try this before considering paying for something else. Thank you for providing the service tawk.to www.dexteritybrand.com.au
May 31, 2016
Great app! It does everything that Zopim with a 25$ package does but for free! It works great for me! Good job!
May 27, 2016
I have used tawk.to for years now on WordPress sites and was glad to see they had an app for Shopify. tawk.to is better than most paid live chat clients I have used. Easy installation and does what it says.
May 1, 2016
Best things in life are free after all eh. This is a Must have app for every business. Easy to install and it works perfectly. Love it <3
April 20, 2016
Fascinado era la solución que estaba buscando para tener contacto con los visitantes de mi tienda, y gratis fabuloso
April 5, 2016
This is by far the best chat program on the market. I could never hear the other chat programs when i got a message this one is loud and does it several times like a phone. It has loads of other features that work very well. Great job!
April 3, 2016
Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs. Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me. We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.
March 19, 2016
Worth every penny, even if they did charge. Easily customizable, easy to use on desk top or mobile. Customers have all been really excited to have a chat option.
Jan. 20, 2016
Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..
Nov. 28, 2015
this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !
Nov. 27, 2015
We've tested every chat app available and settled on this one. It's stable, works across all devices, has great non-buggy features that just work and to boot, it's free!!! Can't argue with free.