All reviews

Rating Breakdown

  • 5
    94% (293 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

Feb. 20, 2024

The support team at Teeinblue is really easy to work with. Lexie is always very patient and very helpful. The product does require some getting used to (as it is with most personalization tools), but with each and every interaction with their support team, I am learning how to work the system. I used to pay designers to do setups because they seemed daunting, but now I will only use them for complex designs to save time.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re thrilled you had such a great time when working with us. Your hard work pays off. We’re here for you anytime :)

5 / 5 Share

Feb. 19, 2024

As a newcomer to Shopify, navigating the ins and outs of setting up my online store has been both exciting and daunting. Thankfully, my experience with Teeinblue has been nothing short of phenomenal, particularly in terms of their unparalleled customer support. My search for personalization needs got me to the Teeinblue's Shopify store, I was immediately impressed by the sleek design and user-friendly interface. Their product lineup and features attarcted me and made me explore it further. However, what truly sets Teeinblue apart is their exceptional customer support team. As a newbie, I encountered various challenges in configuring my store and managing my Teeinblue products. Despite these issues not directly relating to Teeinblue's products, the team went above and beyond to assist me every step of the way. What truly amazed me was their willingness to tackle issues that extended beyond their product line. Their patience, expertise, and dedication to resolving my queries were evident in every interaction. In particular, I must commend Tracy for her invaluable assistance and unwavering support throughout this process. Not only is Teeinblue's product rock solid and easy to use, but their customer support elevates the entire experience to new heights. I've had the pleasure of working with commendable customer service in the past, but Teeinblue's team surpasses any expectations I had. In conclusion, if you're seeking a seamless Shopify experience coupled with unparalleled customer support, look no further than Teeinblue. My heartfelt gratitude goes out to the entire Teeinblue team, and especially to Tracy, for their outstanding assistance.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

It is so touching when read your thoughtful review. We share it with the whole team and we take pride in knowing our customers are happy with their store experience. Any time you need help, you know where to find us!

5 / 5 Share

Feb. 19, 2024

Der Support ist wirklich klasse! Bei Fragen oder Problemen erhält man schnell und unkompliziert Hilfe. Die App ist sehr vielfältig und man muss sich an die ganzen Einstellungen gewöhnen. Das großzügige Hilfecenter sowie Youtube-Videos helfen aber dabei, mit der App klar zu kommen. Vielen Dank.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Vielen Dank für diese tolle 5-Sterne-Bewertung. Wir freuen uns über Ihr Geschäft und Ihre Mithilfe, unsere App bekannt zu machen. Ich freue mich darauf, noch mehr zusammenzuwachsen!

1 / 5 Share

Feb. 12, 2024

worst app i've encountered, so difficult to use, logic doesnt make sense

Using app

13 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi, We are sorry to hear about your unwanted experience and we take your feedback seriously. We're constantly working on improvements, and we would like to gather more information about the difficulties you faced. Having said that, it seems to be unfair for us to not have a chance to understand your goal and show you how our App can help. Our team has reached out to you, we're committed to resolving any concerns and ensuring a more positive experience for you. Looking forward to hearing from you soon. Thanks,

1 / 5 Share

Feb. 6, 2024

Worst customer support that you can ever imagine. They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you. They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Using app

5 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, On behalf of our team, we are sorry for your disappointment feeling. We truly regret it. As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time. We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

5 / 5 Share

Feb. 5, 2024

Die App erledigt seinen job sehr gut. Kundensupport wenn man mal schnell hilfe benötigt auch sehr gut. Kann ich jedem weiterempfehlen! MFG Thomas

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns sehr, Ihre 5-Sterne-Bewertung zu lesen! Vielen Dank für Ihre freundlichen Worte und für die Unterstützung unseres Produkts. Wir freuen uns sehr über Ihr Feedback und sind stets bestrebt, unsere App jeden Tag besser zu machen

1 / 5 Share

Jan. 31, 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

Store

My Store

Using app

4 days

Developer Reply

Hi Ali, We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter. We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused. We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

5 / 5 Share

Jan. 30, 2024

Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products. Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome! Keep up the great work! :)

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.

5 / 5 Share

Jan. 27, 2024

Especially Lucie is doing a great job helping me with questions I have. The app itself is no doubt the best on the market

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 19, 2024

Assistenza Tecnica preparatissima...in chat mi hanno risolto un problema di configurazione. TOP

Using app

17 days

Total reviews

5

Average rating

4.2

Developer Reply

Grazie mille per la valutazione positiva. Siamo felici che tu sia felice. Ogni volta che hai bisogno di aiuto, assicurati di farcelo sapere

5 / 5 Share

Jan. 17, 2024

I started using teeinblue 2 months ago and it took me a while to understand the tool. Also because I started with the most complicated products. However, the support team was always there for me and answered my questions. Once you know how it works teeinblue is actually easy to use. It is a great tool for personalized products and the price is good as well. I will keep using teeinblue for my shop.

Store

Isigra

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations < 3 We hope to deliver even more benefits to you in the future.

5 / 5 Share

Jan. 17, 2024

As I am in the learning phase of using Tee in Blue, I find the backup chat line and the help I receive invaluable. They are always there to help me sort any issues I may have! Knowing you can seek help if required is the best!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words made our day! We're overjoyed to know that you enjoy and learn so fast with Teeinblue. Anytime you need help, be sure to let us know <3

5 / 5 Share

Jan. 15, 2024

Also ich kann die App nur sehr empfehlen. Der Support ist ein Traum. Es wird immer sehr schnell und effektiv geholfen. Es wird auch ständig an der App gearbeitet. Also besser geht es nicht. ------------------------ I can only highly recommend the app. The support is a dream. They always help very quickly and effectively. They are also constantly working on the app. So it couldn't be better.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

5 / 5 Share

Dec. 14, 2023

Diese App ist der Hammer. Sehr einfach und gut zu bedienen, die support ist super die antworten schnell und kompetent. Ich bin sehr zu frieden und würde es allen empfehlen die Personalisierte Produkte verkaufen möchten.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Es ist uns immer eine Freude, Ihnen zu helfen. Vielen Dank für die Freude an der Zusammenarbeit mit uns und für Ihr großzügiges Kompliment. Wenn Sie Hilfe benötigen, stellen Sie sicher, dass wir für Sie da sind <3

5 / 5 Share

Nov. 27, 2023

Bin aktuell noch dabei Artworks für meinen Shop zu erstellen, aber ich muss bis hier schon mal sagen, dass der Kundenservice spitze ist! Mir wurde bzw. wird bei jeder noch so kleinen Fragen so schnell und präzise geholfen, das ist Wahnsinn! Bitte weiter machen!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für die begeisterte Bewertung! Wir danken Ihnen für Ihre freundlichen Worte und freuen uns, dass unser Produkt Ihre Erwartungen übertroffen hat. Danke, daß Sie uns gewählt haben!

5 / 5 Share

Nov. 16, 2023

One word to describe TeeinBlue is Perfect. The whole app is such a great live customisation app and I do enjoy everything in TeeinBlue. I do hope they can give more feature such as product bundle hehe. And another thing, big applause to their support team. I can say they are one of the best (if not the best) support team. They always help me finding solution to every problems that I encountered. The best !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we will continue to develop more useful features in the upcoming time. Stay tuned!

5 / 5 Share

Nov. 14, 2023

Ich bin begeistert von meiner Erfahrung mit der Teeinblue. Diese Anwendung hat nicht nur meine Erwartungen erfüllt, sondern sie in vielen Aspekten übertroffen. Hier sind einige Gründe, warum Teeinblue meine uneingeschränkte Empfehlung verdient: 1. Blitzschneller Kundensupport: Ein unschlagbarer Kundensupport ist für mich ein entscheidender Faktor bei der Bewertung einer App. Bei Teeinblue war ich angenehm überrascht, wie schnell und effizient der Kundensupport reagiert. Egal, ob es sich um Fragen zu Funktionen oder technischen Problemen handelte, das Teeinblue-Team war stets bereit, mir mit einer schnellen und präzisen Lösung zu helfen. Diese Kundennähe hebt die App deutlich von anderen ab. 2. Einfache und übersichtliche Benutzeroberfläche: Die Benutzeroberfläche von Teeinblue ist ein Meisterwerk der Einfachheit und Übersichtlichkeit. Die App ist so gestaltet, dass sie selbst für technisch weniger versierte Nutzer leicht zu bedienen ist. Die klare Struktur und die intuitiven Menüs ermöglichen eine reibungslose Navigation, was die Verwendung der App zu einer angenehmen Erfahrung macht. 3. Effektive Funktionen ohne Schnickschnack: Teeinblue konzentriert sich auf das Wesentliche und bietet eine Reihe von effektiven Funktionen, die genau das abdecken, was man von einer Anwendung dieser Art erwartet. Kein überflüssiger Schnickschnack, sondern eine schlanke und leistungsstarke App, die sich auf ihre Hauptaufgaben konzentriert. Fazit: Insgesamt hat Teeinblue mich durch und durch beeindruckt. Die Kombination aus blitzschnellem Kundensupport, einer einfachen Benutzeroberfläche und effektiven Funktionen macht Teeinblue zu einer App, die ich nicht mehr missen möchte. Wenn Sie nach einer zuverlässigen und benutzerfreundlichen App suchen, ist Teeinblue die richtige Wahl. Klare Empfehlung!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Es kommt nicht jeden Tag vor, dass wir eine so detaillierte und durchdachte Bewertung erhalten wie Ihre. Dadurch lohnt sich die ganze harte Arbeit. Wir danken Ihnen aufrichtig, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen <3

5 / 5 Share

Nov. 13, 2023

Gran aplicación, sobre todo si la usas como yo para añadir artículos extra a un mismo producto, y la atención del servicio técnico es rápida y agradable resuelven tus dudas en el menor tiempo posible.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por la brillante reseña! Agradecemos sus amables palabras y nos complace saber que nuestro servicio ha superado sus expectativas <3

5 / 5 Share

Nov. 6, 2023

Great functions, great app and even better support!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that you are enjoying our product and service. We appreciate your feedback. Keep it coming!

5 / 5 Share

Nov. 1, 2023

The app is simply great, it makes it possible for me to create my shop according to my ideas and take the shopping experience to a new level. The many instructions make it easy to find your way around and it's a lot of fun to create your first artworks, especially if you're a graphic designer like me and create all of your own cliparts. If there is a problem the support will always help you. Only recommended!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always here anytime you need.