All reviews

Rating Breakdown

  • 5
    87% (160 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 100% (184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2019

We LOVE this app, made a huge difference in BFCM and are continuing to use it more throughout year as the Goals really WORK. We use it for free gift with purchase and its a super star. Also love the support offered by Priyanka and rest of team is very responsive.

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear you're loving our Motivator app! We love hearing that you had great success with sales over the BFCM weekend. :-) Free gifts with purchases are an awesome incentive to customers! Keep up the awesome work, and don't hesitate to reach out if we can help with anything else!

5 / 5 Share

Dec. 12, 2019

Sukh helped me out installing an app that needed so me coding from my part. I followed the instructions perfectly but there was a part where nothing I did worked. Sukh took over and created a ticket which took care of the issue. Thanks for your assistance Sukh! =)

Using app

About 1 hour

Total reviews

13

Average rating

4.7

Developer Reply

Hi there! We're so sorry to hear that you ran into some trouble with getting the app working properly; we try to make our installation instructions as easy as possible, but unfortunately with so many different types of themes, sometimes some extra tweaking is required. We're really glad that Sukh was able to help you get it up and running properly. :-) We look forward to seeing your success with Motivator; please don't hesitate to reach out if you need anything else!

5 / 5 Share

Feb. 11, 2020

Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. *update* More great customer service via chat with Aryan S.! Issue was diagnosed and request to resolve it was fasttracked.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for the review; we're glad that Kelsey was able to work with you over live chat to get all of your questions answered. :-) That's fantastic to hear that the app is installed and ready for you to use. Please let us know if we can help with anything else! We look forward to seeing your continued success.

5 / 5 Share

Dec. 2, 2019

Really great customer support! Simran & Eric were able to resolve my issues on the shopify theme and they were very efficient.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that our support gurus were able to work on your store and get everything resolved. Please let us know if we can help you out with anything else!

5 / 5 Share

Nov. 27, 2019

Super helpful with fixing 2 bugs that were related to my cart and a quantity issue. James B was super attentive in getting the app working so we could push our promotion for the holidays. He took the time to dig into the site during a busy week. I appreciate the helpful chat support!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that James was able to work with you in getting those bugs fixed - we've got all hands on deck for the Black Friday weekend coming up! We look forward to seeing your success with the coming holidays! Please let us know if we can assist with anything else.

5 / 5 Share

Nov. 26, 2019

Support from the Bold team was amazing! Handled our enquiries and went beyond what we had actually asked to help solve the issues we were facing with the app. Thank you Brenden, Challi, and Nick! App does what it says it would and the support is icing on a well made cake

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We're really happy to hear that our team of support gurus were able to work with you to get everything working properly and answer any questions you had! We're glad to hear that you're enjoying the app and that you found our support to be the icing on the cake. :-) Please let us know if we can help with anything else!

4 / 5 Share

Nov. 21, 2019

Dylan was so helpful with all my questions as I just got started with Bold Motivator. I'm hoping it will help us greatly with black friday sales. For some reason it wont let me give 5 stars but I am giving 5 stars!

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thanks so much for the review; we appreciate it, and are glad to hear that Dylan was able to assist you with all of your questions so far! We have faith that the app will help with your Black Friday sales. :-) Please reach out if you have any other questions! And best of luck with your sales over the busy weekend!

5 / 5 Share

Nov. 21, 2019

The app is great and has exceeded my expectations. Support has also been spot on, which means I'll keep the App installed after the 14 day trial period.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thanks so much for the review and for sharing your thoughts! We're really happy to hear that you've been enjoying the app, and we love offering top-notch support for our apps. We're really glad to hear we were able to impress you within the trial period, and look forward to seeing your continued success! Please let us know if we can assist with anything else.

5 / 5 Share

April 23, 2019

I needed a little help with installing the app and Jade did it quickly and correctly. So easy to use!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the feedback! We'll be sure to pass along your review to Jade, I know that everyone here appreciates hearing when they've been able to help! I also just want to say that I love the packaging for your products - the Relax & Unwind Basket just looks amazing!

5 / 5 Share

Jan. 28, 2019

Great app, reasonably priced and fantastic staff! Peter was emailing me on the weekend answering a question!

Using app

About 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 22, 2018

App seems designed decent. Install was pretty straight forward. If you want to just offer free shipping or a simple free product it will work decent enough. But for me I wanted to offer a free t-shirt once the customer spent a certain amount on my site and it doesn't give the option of variants to be used so they cannot select a size. Also, for pop up cart pages when people add something to the cart it doesn't show the message unless they go back to the site afterwards of how much more they have to spend. It just needs more work before it can be useful to me. Had to uninstall.

Using app

About 18 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2018

Nice and usefull that helps me getting more sales. Despite i had to pay for installation on website.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Great service. Cody was very helpful in solving my problem and answering all of my questions. I use bold for all of my sales apps.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 30, 2018

I just got off a chat with Rifat, and was VERY helpful in holding my hand through the process of getting started. I can't wait to delve into Bold Sales Motivator!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Shawn was GREAT at getting me set up. It was a bit confusing but he stayed with me and was a pleasure to work with. We are excited to offer our first gift with purchase and with Shawn's help, it is sure to be a success!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

Great app and great support. Nir took the time to make sure we were setup properly. Very pleased with Bold.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

The customer support is so amazing! Rifat helps us to fix the problem immediately! Everything works smoothly!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

i used this app and it works perfectly it helped motivate more sales at check great app easy to use

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

This app made it possible for us to have gift with purchase promotions. It works great and Parminder was so helpful with setting it up! Definitely recommend this!

Store

Gund

Using app

12 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 16, 2018

Rony was a lot of help. Great App. He was helping fix my issue and then the issue fixed itself. Super helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0