SC Sales Motivator
Sell more with on-brand, interactive, promotional campaigns.
Rating
4.7
feedback
517
chart
#1,553
All reviews
Rating Breakdown
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Dec. 14, 2020
I contacted Bold customer support, asking for a phone call. They've responded with a series of emails, none of which are helpful. I keep telling them that the stuff they're sending is not helpful - that I need a phone call to explain my issue. I'm still waiting . . .
Hi there! We're so sorry about the length of time to took for us to complete the changes you were looking for. It looks like things were resolved for you on September 12, so we're glad that you were able to speak with Guri and were happy with the support you received!
May 21, 2019
The specialist from Bold, was making LIVE changes to our stores codes and now our customers has been unable to go to checkout for over 2 hours! They re-designed my cart button and made it not clickable. I have had over 10 customers asking us on customer service why they can't checkout right now. And no reply from Bold until now.. It's not okay! - Continues..
Hi there, thank you so much for taking the time to leave a review. I completely understand the severity of this issue, and our apps specialists are more than happy to help however they can. Please let us know if you're seeing any further issues, and we'll be sure to help resolve those as best we can.
April 23, 2019
I needed a little help with installing the app and Jade did it quickly and correctly. So easy to use!
Thanks so much for the feedback! We'll be sure to pass along your review to Jade, I know that everyone here appreciates hearing when they've been able to help! I also just want to say that I love the packaging for your products - the Relax & Unwind Basket just looks amazing!
March 11, 2019
Great app, Bold Sales Motivator service is competent, fast and friendly. We recommend this quality app. Thank you !
Thanks for your review about our app! Best of luck with the launch of your store; that galaxy background is beautiful.
March 7, 2019
Parminder and Harpreet were very helpful in getting me all set up through chat. Really good customer service :)
Thanks a lot for your feedback about our support specialists! We're very glad we could help. Love your website's branding and the layout!
March 1, 2019
I used this product just for a few days and it was awesome other than it couldn't do the things we needed it to, very complicated request no app can do it, but the features it did have were awesome just wasn't something that we needed! What puts this company at a 5 is their customer service if you have any issues installing or uninstalling they are ALWAYS willing to help and do it quickly. Don't hesitate to do any business with this company they won't let you down.
Really appreciate your review and kind words - thanks so much! We're always looking to add new features to our solutions. We have some other great apps on the App Store you may want to check out. By the way, we love your shop! You sell some great gear :-)
Feb. 26, 2019
Quick and efficient response and very helpful even through email correspondence. I had a lot of questions and they answer all of them and even explained step by step what to do or how to ensure the app works in my stores favor as well as for my customers. It was a win win.
Feb. 10, 2019
This app has potential but so far the Geo Location setting is buggy and currently not working for us. (awaiting support) We are also having issues with the product search feature, this is a issue we have had with other Bold apps that I was disappointed to still see its an issue they have yet to fix. The drop down banner and addition of the free product seem to work really well when texted. It would be nice if you could make several thresholds so you could increase the incentive to continue to build a higher cart value.
Jan. 31, 2019
Quick and efficient response and great email correspondence. Looking forward to using this app more in the future! Thank you A special mention to Ankur Guri as super helpful, efficient and great to talk to and help me out with my query quickly
Jan. 29, 2019
The app works pretty well and the support team is very attentive and fast. We are enjoying their app.
Jan. 28, 2019
Great app, reasonably priced and fantastic staff! Peter was emailing me on the weekend answering a question!
Dec. 22, 2018
App seems designed decent. Install was pretty straight forward. If you want to just offer free shipping or a simple free product it will work decent enough. But for me I wanted to offer a free t-shirt once the customer spent a certain amount on my site and it doesn't give the option of variants to be used so they cannot select a size. Also, for pop up cart pages when people add something to the cart it doesn't show the message unless they go back to the site afterwards of how much more they have to spend. It just needs more work before it can be useful to me. Had to uninstall.
Dec. 12, 2018
Nice and usefull that helps me getting more sales. Despite i had to pay for installation on website.
Dec. 5, 2018
Great service. Cody was very helpful in solving my problem and answering all of my questions. I use bold for all of my sales apps.
Nov. 30, 2018
I just got off a chat with Rifat, and was VERY helpful in holding my hand through the process of getting started. I can't wait to delve into Bold Sales Motivator!
Nov. 28, 2018
I used this app for the Sales Motivator feature. I was having some issues I just couldn't figure out myself. I got a hold of support and bam! Issues solved. Now I can reach my sales goals a lot easier! Thanks CODY!
Nov. 23, 2018
I am using this app to give a free gift to my customers when they spend certain amount and it has increased my sales like crazy! I love Saler Motivator! Every time I need help, the live chat support service answer immediately and are VERY helpful. Even if it's 2:43am haha THANKS Guri !! You really helped me! I really appreciate your time and help :)
Nov. 23, 2018
Shawn was GREAT at getting me set up. It was a bit confusing but he stayed with me and was a pleasure to work with. We are excited to offer our first gift with purchase and with Shawn's help, it is sure to be a success!
Nov. 22, 2018
I needed help installing the liquid code and Brendan jumped right in and took care of it for me! amazing customer service!!!
Nov. 22, 2018
I wanted this in time for BFCM. I asked Brendan if they can install it for me fast and they did! Great and prompt support from him!