All reviews

Rating Breakdown

  • 5
    52% (160 ratings)
  • 4
    7% (22 ratings)
  • 3
    3% (9 ratings)
  • 2
    6% (18 ratings)
  • 1
    32% (98 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2024

I would 100% recommend this App to everyone. The lightning fast tech support feature for any Pixel Union Themes (Empire) pays for itself. And being able to back up your entire store "just in case" is an incredible feature as well. 10/10 App.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chiller Depot team! Thank you for taking the time to leave such a wonderful review! We are happy to hear how much Theme Updater has positively impacted your theme updating experience, and that our support team was able to be part of that process, too! All the best, Out of the Sandbox

5 / 5 Share

Feb. 20, 2024

This app saves a lot of time and worry and the customer service is great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Walston Architectural Products team! We appreciate your wonderful review, and are happy to hear that Theme Updater was able to help you streamline the update process for your shop - and that our support team was there to help answer any questions you had about the process! All the best, Out of the Sandbox

5 / 5 Share

Feb. 15, 2024

Very easy to update to latest theme version with 1 click. Thanks

Using app

About 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi GutterBrush team! Thank you for your review, and we are so happy to hear that Theme Updater has been able to help you streamline your theme update! All the best, Out of the Sandbox

5 / 5 Share

Sept. 24, 2024

This app really helped us gain confidence when the time came to update our theme version. The support we received was clear and fast. All of the questions I had were answered. I highly recommend this app and service!

Store

MAIWA

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi MAIWA team! Happy to hear that Theme Updater has been a valuable tool for you and your business! We take great pride in our app and support, and appreciate your wonderful review. All the best, Out of the Sandbox

5 / 5 Share

Feb. 13, 2024

Great app for updating your theme and fantastic customer service from OOTS. Our website has a bit of custom coding, so I was nervous about tackling the update myself as I am not a developer. However, it all went incredibly smoothly, and now we are up to date. I had a couple of questions just the update process, and the customer support team was right there to help answer my questions and put my mind at ease. Also, the customization tracker that shows what changes have been made to the code vs the original is a hugely helpful tool. Thanks Out of the Sandbox team.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi House and Loft Living team! Thank you very much for your wonderful review! Updating themes can be a daunting task, and we are so happy to hear that Theme Updater was able to streamline that process for you. All the best, Out of the Sandbox

5 / 5 Share

Feb. 7, 2024

Out of the Sandbox, specifically their Turbo theme, is key to our website success. The feature set is amazing, but honestly time consuming on the initial set up. Thankfully, the theme updater app was created and has taken our site maintenance struggles away. Now, when Turbo or Shopify releases updates, it's a simple matter of checking this app, clicking a couple buttons, and we are up with the latest styles and technology. There is only one app in our stable that requires hands on help fixing, but that developer is also quick to respond. This app pays for itself in time savings, without a doubt.

Using app

Almost 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Mystic Knotwork team! Thank you for taking the team to leave us such a wonderful review! We are excited to hear that Theme Updater Plus has made such an impact on your store's update experience. All the best, Out of the Sandbox

5 / 5 Share

Jan. 24, 2024

Everything rolls well and I've had zero issues with the Theme Updater. Thanks Oots!

Store

Luava

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Luava team! We appreciate you taking the time to leave this review, and are so happy to hear that Theme Updater Plus was a part of your Retina theme update! All the best, Out of the Sandbox

5 / 5 Share

Jan. 18, 2024

The theme updater makes loading new themes easy. The customer service is great. They got back to me in a timely fashion and answered all my questions. I recommend the app.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Margie Edwards Jewelry team! Thank you very much for your review! We are always happy to hear from our merchants, and are happy to hear that Theme Updater Plus was able to streamline the updating process for your theme. We take a lot of pride in our support, and are happy to hear that we were able to be part of your theme's update! All the best, Out of the Sandbox

5 / 5 Share

Dec. 20, 2023

I have the Flex theme on my shop, and I recently installed the Theme Updater app just to try it. I went from Flex v3 to v5 with almost no issues at all. There was one thing I had to contact OOTS customer support about, and they were able to fix it within the day. I also have some customizations on my Shopify website and they still work 100% even after updating. All in all I'm impressed with this app. I like the idea of having the latest and greatest theme live on my store.

Store

Outlinx

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Outlinx team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Flex theme! Keeping your theme up to date is important - letting you take advantage of new features and improvements - and we are happy to hear that Theme Updater Plus was part of that experience! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

Nov. 14, 2023

This makes updating the turbo app so easy!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Bookworm's Closet team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Turbo theme! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

Nov. 3, 2023

I've been finding the Theme Updater App extremely handy for theme updates, and recently, I decided to try out the Vault feature as well. Initially, I encountered some issues while upgrading my account, but after reaching out to support, the resolution came swiftly within a few days. Their support team was incredibly patient and efficient, making the process hassle-free. I'm now enjoying the full benefits of the app without any complications. Strongly recommend this app for its functionality and stellar customer service. Thank you for making my experience a positive one!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi 備前屋本店 team! We are glad to hear that you are enjoying Theme Updater Plus and Vault! We know how important it is to keep your shop's data backed up and your theme up to date, and are happy to hear that we were able to support you with this upgrade. Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

Oct. 13, 2023

The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.

Using app

Almost 6 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi SomaEnergetics Sound Tools & Training team! Thank you very much for your review! We are happy to hear that Theme Updater Plus was able to streamline your Flex update, and that our support team was able to support the process! All the best, Out of the Sandbox

5 / 5 Share

Oct. 11, 2023

Euwi is very professional and knowledgeable in helping us resolve the issues related to formatting and style settings of blogs posts. He always responded to us quickly and we have already sought his assistance many times. If you want fast support and swift webpage loading speed, the themes from Out of the Sandbox is your excellent choice !

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi iSmart Home Gadgets Limited team! Thank you very much for your detailed review and we are glad to hear that our support team was able to provide you with fast and knowledgable support during your theme's update process! All the best, Out of the Sandbox

5 / 5 Share

Oct. 9, 2023

Great support, Thanks Corey

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi CYSM Shapers team! We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us! All the best, Out of the Sandbox

5 / 5 Share

Sept. 20, 2023

Makes updating our theme a much easier and quicker job.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi TABlites team! We are happy to hear that Theme Updater Plus helped to streamline your Empire theme's update process - we really appreciate your review! All the best, Out of the Sandbox

5 / 5 Share

Sept. 6, 2023

It's never easy to update a Shopify theme, especially one that's been modified but the Theme Updater app makes it pretty painless and straightforward. If you use OOTS themes it's well worth the extra.

Using app

Over 5 years

Total reviews

14

Average rating

4.9

Developer Reply

Hi Norse Spirit team! Thank you for your wonderful review! We are so happy to hear that you were able to streamline the updating process for your theme. Our app is growing everyday, and is now compatible with Out of the Sandbox, Pixel Union, Archetype, and Troop themes! All the best, Out of the Sandbox

5 / 5 Share

Aug. 29, 2023

We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi DANYCARE team! So glad to hear that you have been updating your Motion theme by Archetype with Theme Updater Plus and that we were able to assist - appreciate you taking the time to leave such a great review! All the best, Out of the Sandbox

5 / 5 Share

July 31, 2023

We appreciate this app and how it helps updating to the latest version. We always try to run the latest code on our website and being a small shop this really helps go from version to version without having to do it all manually. There have been times we were not able to use it but that was outlined and expected. For instance going from pre OS2 to a OS2 supported theme required a lot of manual updates but this was expected as OS2 was a different framework altogether. Once we got past that upgrade the Theme Updater app has helped keep our theme up to date with little to no help needed. We have had to reach out to support and found there the help we received to be quick and support was knowledgeable.

Using app

About 4 years

Total reviews

18

Average rating

4.7

Developer Reply

Hi Killzone Flashlights team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your theme - thank you for your feedback! All the best, Out of the Sandbox

5 / 5 Share

June 6, 2023

Great support when posted queries, and not all that expensive when you need to keep your theme up to date. Thanks team.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi RINO Ready team! Thank you for taking the time to leave us a review of Theme Updater Plus and we are glad we were able to help out! All the best, Out of the Sandbox

5 / 5 Share

May 7, 2023

Great customer service! Byanca went above and beyond to help me and fix whatever I wasn't happy with.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi Carolina’s Brownies team! So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus. All the best, Out of the Sandbox