Theme Updater & Backups | OOTS
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I uninstalled, because I don't have enough customers to justify paying this price a month. You might want to do a tier for this pricing on shopify stores that are not bring the customers in right away.
Hi Western Border and Co team! Thanks for the feedback on our app. Let us know by reaching out to [email protected] if you have any specific recommendations for us. We are always looking for ways to make our app the best it can be! All the best, Out of the Sandbox
The only thing it did for me is install an updated version of my current theme, which I've already done from the Shopify theme store. Everything else I have to do manually. Plus, there is no option to cancel your plan so I have to contact customer support just to cancel, which I find unnecessary. Edit: I did contact support and they were very friendly and willing to help. therefore, I am willing to upgrade the rating.
Hi Infinite1 Brand team! Sorry to hear that you are having trouble with the app - I can see that you responded with "Thanks for your speedy response. The steps you provided are very helpful" in the ticket we have open with you, but it sounds like you might need a bit more help. We were able to help with the cancelation of your subscription on the same day that you started it, but did not know that you were needing assistance with updating the theme itself, as this was not mentioned in your ticket. We would appreciate the chance to support you where we can, and hope that you will reply to our follow up in the open ticket. All the best, Out of the Sandbox
From a business owner to another, this is a risky move that you are making with your brand. Sure you get the money now, but is this really worth it in the long run, destroying your relationship with your existing customers. The app was a great tool, which I'd gladly pay a little fee to update, but not as a subsciption.
I like out of the sandbox, I paid a 3 figure sum for one that almost instantly became outdated and could not be updated without building it from scratch (edits + custom code, over 10 hours work) and am now finding alot of customers are seeing products as out of stock when they are in fact still available, so is now costing me money and I am forced into choosing spending 10+ hours making what I already have or spend another 3 figure on a newer theme. So I emailed in. Their response "upgrade and spend 10 hours making what you have, or buy a shiny new theme" so zero offer of help or support.
it's good for the store with less customizations, not for us. I saw my store is totally difference in the new update theme. I don't think I can use it.
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