All reviews

Rating Breakdown

  • 5
    57% (151 ratings)
  • 4
    8% (20 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (13 ratings)
  • 1
    27% (71 ratings)

Reviews with Text

  • 95% (250)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2024

Ottima app veramente di aiuto, sono felice di utilizzarla. Grazie

Using app

5 months

Total reviews

21

Average rating

4.9

Developer Reply

Hi BassiniBoutique.it team! Thank you for your review and we are glad that Theme Updater is part of your theme's updating process. All the best, Out of the Sandbox

5 / 5 Share

June 21, 2025

RAZROYS

Store

RAZROYS

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi RAZROYS team! Thank you for your review and we are glad that Theme Updater is part of your theme's updating process. All the best, Out of the Sandbox

5 / 5 Share

May 26, 2024

It was pretty quick and pain free. Just updated to the latest version in less than a minte.

Using app

About 3 years

Total reviews

7

Average rating

3.6

Developer Reply

Hi Andrew Moor Photography team! Thank you for your review! Updating your theme with Theme Updater is easy and fast and we are glad that we could help to streamline the process! All the best, Out of the Sandbox

5 / 5 Share

April 25, 2024

The Theme Updater works very well and easy to use. Just a click and it updates. And when I get any kind of issue, the support team always respond quickly and make sure I'm happy with the app. Highly recommended.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi Naked Faire team! So glad to hear that the Theme Updater was able to help you streamline your theme's update process - thank you for leaving such a wonderful review of the app and our support team! All the best, Out of the Sandbox

5 / 5 Share

April 21, 2024

The Theme Updater and Backups was seamless when performing an update of our Flex Theme on our Shopify website. A click of a few buttons and your are done with the update. Highly recommended!!!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gifts Cafe team! Thank you very much for taking the time to leave us this review! We are so glad to hear that Theme Updater is part of your shop's updating journey, and happy to hear that we were able to help streamline the process. All the best, Out of the Sandbox

5 / 5 Share

July 22, 2024

Updating the theme was a breeze. Takes a lot of the fuss out of keeping things up-to-date. It's even easier now with the AI help :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Handmade Candles | Candlellation team! So glad to hear that Theme Updater was able to streamline your shop's update! Updating your theme can be a big task, and we are so happy to hear that using the app was able to make this experience much smoother. All the best, Out of the Sandbox

5 / 5 Share

March 28, 2024

Support is absolutely great! Prompt and can spot the theme issue right away.

Using app

About 4 years

Total reviews

12

Average rating

4.3

Developer Reply

Hi Gym Plus team! Thank you for leaving such a wonderful review - we are glad to hear that our app and support were able to help streamline your theme's update process! All the best, Out of the Sandbox

5 / 5 Share

March 22, 2024

Great app, very easy to use. Even better customer service: very efficient, quick and skilled.

Using app

About 4 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi Akinna Milano team! We are glad to hear that using Theme Updater was an easy way to help streamline the process of updating your shop's theme. Our support team is always here to help answer any questions that come up, and thank you very much for giving them a shout out in your review! All the best, Out of the Sandbox

5 / 5 Share

March 21, 2024

I've recently upgraded to the Pro option and it's made a big difference in terms of time and efficiency for my theme updates. Everything has gone smoothly and there is also excellent customer support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Emily Kidson team! We are happy to hear that the Pro plan of Theme Updater helped to streamline the update process for your theme! Thanks for taking the time to leave us a review of both out app, and our customer service. All the best, Out of the Sandbox

5 / 5 Share

March 7, 2024

is good to deal with

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jabonera Don Gato team! Thank you for taking the time to leave a review! All the best, Out of the Sandbox

5 / 5 Share

March 15, 2025

worked very easily

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ocean Beaches Glassblowing & Gallery team! Thank you for your review! Glad to hear that our support team was able to jump in and help. All the best, Out of the Sandbox

5 / 5 Share

March 6, 2024

John provided amazing customer service, swiftly resolving my technical issue with patience and professionalism. Highly recommend for their commitment to assisting customers even after the sale. Thank you, John!

Store

ISONIA

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi ISONIA team! So happy to hear that our support team was able to lend a hand, and that Theme Updater was part of your store's update process! All the best, Out of the Sandbox

5 / 5 Share

March 6, 2024

Theme updater makes staying up to date a snap and customer service is fantastic. Above and beyond :)

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi Christine Byer Esthetics team! Thanks for your review - we are happy to hear how Theme Updater was able to streamline your theme updating experience! All the best, Out of the Sandbox

5 / 5 Share

March 3, 2024

I've been using the Theme Updater & Backups app for a while now to manage the theme on my Shopify store, and it has been an invaluable tool. The app makes it easy to upgrade my theme to the latest version with just a few clicks - no more having to check for updates and handle complicated uploads and installations manually. A crucial feature that I depend on is that it highlights any custom changes I've made that won't carry over when updating to the new theme version. This makes it a breeze to quickly copy over any key custom CSS, code edits, or other modifications I've made after installing the updated theme. Without this handy feature, I'd risk losing necessary tweaks every time I update. The support team is also excellent. I've contacted them several times with issues or questions, and they are very responsive. They take ownership of inquiries and will follow up with you until everything has been resolved. Overall, I recommend the Theme Updater & Backups app to any Shopify merchant looking to simplify theme updates and implement robust backup protection. It has saved countless hours and given me confidence that my store data is safe. I don't know how I managed my theme without it!

Using app

3 months

Total reviews

23

Average rating

5.0

Developer Reply

Hi Select Beauty team! Thank you for your amazing review! We are so happy to hear that using Theme Updater was able to streamline your theme's updating process, and that our support team was part of that process! Updating your theme manually without the assistance of Theme Updater can be a big task, and we are glad that we were able to help you get onto the most recent version of your theme faster and easier. All the best, Out of the Sandbox

5 / 5 Share

Feb. 28, 2024

Used the theme updater and ran into a small problem. Contact support and issue was addressed and fixed with hours. Would definitely recommend this to all.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Primespec1 team! We are glad that our support team was there to assist, and that Theme updater app was able to help streamline your shop's update! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

Feb. 22, 2024

I would 100% recommend this App to everyone. The lightning fast tech support feature for any Pixel Union Themes (Empire) pays for itself. And being able to back up your entire store "just in case" is an incredible feature as well. 10/10 App.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chiller Depot team! Thank you for taking the time to leave such a wonderful review! We are happy to hear how much Theme Updater has positively impacted your theme updating experience, and that our support team was able to be part of that process, too! All the best, Out of the Sandbox

5 / 5 Share

Feb. 20, 2024

This app saves a lot of time and worry and the customer service is great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Walston Architectural Products team! We appreciate your wonderful review, and are happy to hear that Theme Updater was able to help you streamline the update process for your shop - and that our support team was there to help answer any questions you had about the process! All the best, Out of the Sandbox

5 / 5 Share

Feb. 15, 2024

Very easy to update to latest theme version with 1 click. Thanks

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi GutterBrush team! Thank you for your review, and we are so happy to hear that Theme Updater has been able to help you streamline your theme update! All the best, Out of the Sandbox

5 / 5 Share

Feb. 13, 2024

Great app for updating your theme and fantastic customer service from OOTS. Our website has a bit of custom coding, so I was nervous about tackling the update myself as I am not a developer. However, it all went incredibly smoothly, and now we are up to date. I had a couple of questions just the update process, and the customer support team was right there to help answer my questions and put my mind at ease. Also, the customization tracker that shows what changes have been made to the code vs the original is a hugely helpful tool. Thanks Out of the Sandbox team.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi House and Loft Living team! Thank you very much for your wonderful review! Updating themes can be a daunting task, and we are so happy to hear that Theme Updater was able to streamline that process for you. All the best, Out of the Sandbox

5 / 5 Share

Feb. 7, 2024

Out of the Sandbox, specifically their Turbo theme, is key to our website success. The feature set is amazing, but honestly time consuming on the initial set up. Thankfully, the theme updater app was created and has taken our site maintenance struggles away. Now, when Turbo or Shopify releases updates, it's a simple matter of checking this app, clicking a couple buttons, and we are up with the latest styles and technology. There is only one app in our stable that requires hands on help fixing, but that developer is also quick to respond. This app pays for itself in time savings, without a doubt.

Using app

Almost 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Mystic Knotwork team! Thank you for taking the team to leave us such a wonderful review! We are excited to hear that Theme Updater Plus has made such an impact on your store's update experience. All the best, Out of the Sandbox