Theme Updater & Backups | OOTS
Shopify premium theme updates and online store data backups
Rating
4.1
feedback
263
chart
#748
All reviews
Rating Breakdown
Review RSS Feed
March 6, 2024
John provided amazing customer service, swiftly resolving my technical issue with patience and professionalism. Highly recommend for their commitment to assisting customers even after the sale. Thank you, John!
Hi ISONIA team! So happy to hear that our support team was able to lend a hand, and that Theme Updater was part of your store's update process! All the best, Out of the Sandbox
March 6, 2024
Theme updater makes staying up to date a snap and customer service is fantastic. Above and beyond :)
Hi Christine Byer Esthetics team! Thanks for your review - we are happy to hear how Theme Updater was able to streamline your theme updating experience! All the best, Out of the Sandbox
March 3, 2024
I've been using the Theme Updater & Backups app for a while now to manage the theme on my Shopify store, and it has been an invaluable tool. The app makes it easy to upgrade my theme to the latest version with just a few clicks - no more having to check for updates and handle complicated uploads and installations manually. A crucial feature that I depend on is that it highlights any custom changes I've made that won't carry over when updating to the new theme version. This makes it a breeze to quickly copy over any key custom CSS, code edits, or other modifications I've made after installing the updated theme. Without this handy feature, I'd risk losing necessary tweaks every time I update. The support team is also excellent. I've contacted them several times with issues or questions, and they are very responsive. They take ownership of inquiries and will follow up with you until everything has been resolved. Overall, I recommend the Theme Updater & Backups app to any Shopify merchant looking to simplify theme updates and implement robust backup protection. It has saved countless hours and given me confidence that my store data is safe. I don't know how I managed my theme without it!
Hi Select Beauty team! Thank you for your amazing review! We are so happy to hear that using Theme Updater was able to streamline your theme's updating process, and that our support team was part of that process! Updating your theme manually without the assistance of Theme Updater can be a big task, and we are glad that we were able to help you get onto the most recent version of your theme faster and easier. All the best, Out of the Sandbox
Feb. 28, 2024
Used the theme updater and ran into a small problem. Contact support and issue was addressed and fixed with hours. Would definitely recommend this to all.
Hi Primespec1 team! We are glad that our support team was there to assist, and that Theme updater app was able to help streamline your shop's update! Thank you very much for your review! All the best, Out of the Sandbox
Feb. 22, 2024
I would 100% recommend this App to everyone. The lightning fast tech support feature for any Pixel Union Themes (Empire) pays for itself. And being able to back up your entire store "just in case" is an incredible feature as well. 10/10 App.
Hi Chiller Depot team! Thank you for taking the time to leave such a wonderful review! We are happy to hear how much Theme Updater has positively impacted your theme updating experience, and that our support team was able to be part of that process, too! All the best, Out of the Sandbox
Feb. 20, 2024
This app saves a lot of time and worry and the customer service is great!
Hi Walston Architectural Products team! We appreciate your wonderful review, and are happy to hear that Theme Updater was able to help you streamline the update process for your shop - and that our support team was there to help answer any questions you had about the process! All the best, Out of the Sandbox
Feb. 15, 2024
Very easy to update to latest theme version with 1 click. Thanks
Hi GutterBrush team! Thank you for your review, and we are so happy to hear that Theme Updater has been able to help you streamline your theme update! All the best, Out of the Sandbox
Feb. 13, 2024
Great app for updating your theme and fantastic customer service from OOTS. Our website has a bit of custom coding, so I was nervous about tackling the update myself as I am not a developer. However, it all went incredibly smoothly, and now we are up to date. I had a couple of questions just the update process, and the customer support team was right there to help answer my questions and put my mind at ease. Also, the customization tracker that shows what changes have been made to the code vs the original is a hugely helpful tool. Thanks Out of the Sandbox team.
Hi House and Loft Living team! Thank you very much for your wonderful review! Updating themes can be a daunting task, and we are so happy to hear that Theme Updater was able to streamline that process for you. All the best, Out of the Sandbox
Feb. 7, 2024
Out of the Sandbox, specifically their Turbo theme, is key to our website success. The feature set is amazing, but honestly time consuming on the initial set up. Thankfully, the theme updater app was created and has taken our site maintenance struggles away. Now, when Turbo or Shopify releases updates, it's a simple matter of checking this app, clicking a couple buttons, and we are up with the latest styles and technology. There is only one app in our stable that requires hands on help fixing, but that developer is also quick to respond. This app pays for itself in time savings, without a doubt.
Hi Mystic Knotwork team! Thank you for taking the team to leave us such a wonderful review! We are excited to hear that Theme Updater Plus has made such an impact on your store's update experience. All the best, Out of the Sandbox
Jan. 24, 2024
Everything rolls well and I've had zero issues with the Theme Updater. Thanks Oots!
Hi Luava team! We appreciate you taking the time to leave this review, and are so happy to hear that Theme Updater Plus was a part of your Retina theme update! All the best, Out of the Sandbox
Jan. 18, 2024
The theme updater makes loading new themes easy. The customer service is great. They got back to me in a timely fashion and answered all my questions. I recommend the app.
Hi Margie Edwards Jewelry team! Thank you very much for your review! We are always happy to hear from our merchants, and are happy to hear that Theme Updater Plus was able to streamline the updating process for your theme. We take a lot of pride in our support, and are happy to hear that we were able to be part of your theme's update! All the best, Out of the Sandbox
Dec. 20, 2023
I have the Flex theme on my shop, and I recently installed the Theme Updater app just to try it. I went from Flex v3 to v5 with almost no issues at all. There was one thing I had to contact OOTS customer support about, and they were able to fix it within the day. I also have some customizations on my Shopify website and they still work 100% even after updating. All in all I'm impressed with this app. I like the idea of having the latest and greatest theme live on my store.
Hi Outlinx team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Flex theme! Keeping your theme up to date is important - letting you take advantage of new features and improvements - and we are happy to hear that Theme Updater Plus was part of that experience! Thank you very much for your review! All the best, Out of the Sandbox
Nov. 14, 2023
This makes updating the turbo app so easy!
Hi The Bookworm's Closet team! We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your Turbo theme! Thank you very much for your review! All the best, Out of the Sandbox
Nov. 3, 2023
I've been finding the Theme Updater App extremely handy for theme updates, and recently, I decided to try out the Vault feature as well. Initially, I encountered some issues while upgrading my account, but after reaching out to support, the resolution came swiftly within a few days. Their support team was incredibly patient and efficient, making the process hassle-free. I'm now enjoying the full benefits of the app without any complications. Strongly recommend this app for its functionality and stellar customer service. Thank you for making my experience a positive one!
Hi 備前屋本店 team! We are glad to hear that you are enjoying Theme Updater Plus and Vault! We know how important it is to keep your shop's data backed up and your theme up to date, and are happy to hear that we were able to support you with this upgrade. Thank you very much for your review! All the best, Out of the Sandbox
Oct. 13, 2023
The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.
Using app
Almost 6 years
Total reviews
7
Average rating
4.9
Hi SomaEnergetics Sound Tools & Training team! Thank you very much for your review! We are happy to hear that Theme Updater Plus was able to streamline your Flex update, and that our support team was able to support the process! All the best, Out of the Sandbox
Oct. 11, 2023
Euwi is very professional and knowledgeable in helping us resolve the issues related to formatting and style settings of blogs posts. He always responded to us quickly and we have already sought his assistance many times. If you want fast support and swift webpage loading speed, the themes from Out of the Sandbox is your excellent choice !
Hi iSmart Home Gadgets Limited team! Thank you very much for your detailed review and we are glad to hear that our support team was able to provide you with fast and knowledgable support during your theme's update process! All the best, Out of the Sandbox
Oct. 9, 2023
Great support, Thanks Corey
Hi CYSM Shapers team! We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us! All the best, Out of the Sandbox
Sept. 20, 2023
Makes updating our theme a much easier and quicker job.
Hi TABlites team! We are happy to hear that Theme Updater Plus helped to streamline your Empire theme's update process - we really appreciate your review! All the best, Out of the Sandbox
Sept. 6, 2023
It's never easy to update a Shopify theme, especially one that's been modified but the Theme Updater app makes it pretty painless and straightforward. If you use OOTS themes it's well worth the extra.
Hi Norse Spirit team! Thank you for your wonderful review! We are so happy to hear that you were able to streamline the updating process for your theme. Our app is growing everyday, and is now compatible with Out of the Sandbox, Pixel Union, Archetype, and Troop themes! All the best, Out of the Sandbox
Aug. 29, 2023
We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.
Hi DANYCARE team! So glad to hear that you have been updating your Motion theme by Archetype with Theme Updater Plus and that we were able to assist - appreciate you taking the time to leave such a great review! All the best, Out of the Sandbox