All reviews

Rating Breakdown

  • 5
    51% (149 ratings)
  • 4
    8% (22 ratings)
  • 3
    3% (9 ratings)
  • 2
    6% (18 ratings)
  • 1
    32% (95 ratings)
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5 / 5 Share

Jan. 21, 2023

Of course, elaborate codes may experience problems when migrating to a new version. Especially if custom code was used. If this should be the case, the support helps out promptly and competently. Usually the update works without problems and with only a few clicks. Basically, a great service that other themes do not offer.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi The Philosopher's Shirt team! We are happy to hear that you have had such a great experience with updating your theme! The Theme Updater is a great way to streamline the updating process of any Pixel Union, Out of the Sandbox, or Archetype theme, and we appreciate you taking the time to leave this review for us. All the best, Out of the Sandbox

5 / 5 Share

Jan. 19, 2023

A must have to keep your theme updated with the most functionality. Euwi and the customer service team have been outstanding throughout my entire website upgrade.

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Seductive Stature team! Thank you for taking the time to leave this feedback! We are glad to hear that you had such a great experience with the Theme Updater app and our Support Team. All the best, Out of the Sandbox

5 / 5 Share

Jan. 3, 2023

OOTS/Pixel Union has been great!! This app is helpful for updating your theme without needing to know all the ins and outs of theme management. I am not code-savvy so this was my go to and very helpful to catch my store up to speed. Customer service by Myles was phenomenal as well, providing clear and easy solutions to all my little edits and questions. Thank you SO much!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bow Button Fabrics team! We really appreciate your feedback! The Theme Updater is a great solution to speed up and simplify theme updates, and we are glad to hear that we were able to help out with this process! All the best, Out of the Sandbox

5 / 5 Share

Dec. 6, 2022

This is an amazing Theme Updater which works perfectly with my Turbo Theme (I purchased from Out of the Sandbox). It is awesome that it can even update most of the CUSTOM CHANGES. It is perfectly good that it can also provide a list of details of anything which cannot be updated automatically, so I still can easily update it manually. It is always a great challenge to update any shopify theme. This Auto Theme Updater makes me only trust and install theme developed by this company.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I always get top-notch support from the team. They are responsive and committed to delivering exceptional assistance, promptly addressing queries, and ensuring a smooth update process every single time! Thanks a lot!!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

This is a life-changing app that enables easy updating of a highly customised theme. If you've put in the work to update your theme version to an OS 2.0 version, this will make ongoing updates a breeze. Our experience has been incredible - we did not think it would work for us. There are a heap of negative reviews from store owners who would probably find value in utilising a third party to manage the development and ongoing maintenance of their store. But if you have a bit of a clue and keep your store and theme in good shape, this is probably a great solution for updating to the latest versions. Deserving of 5 stars.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

An absolute MUST HAVE. I have been using the theme updater for several years now and it is the best way for me to upgrade themes. Be careful if you made custom changes to your shop or added other apps...Now that we are using Shopify 2.0 coding, most apps get attached to the new theme automatically, but some apps, that are not Shopify 2.0 upgraded, might have to be added manually. Otherwise, I really LOVE the app and the features it offers.

Using app

Over 4 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Great customer service and theme. I have been using them for several years without any issues. Would recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

The app updater has been a great help for me. It does most of the work, and then I only have to fill in the special little changes that I've made to the code on my own. I had a technical question, and support got back to me quickly and clearly explained what I needed to do. Very helpful - excellent support!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Stuttering Therapy Resources team! Thank you very much for your feedback - we are so glad to hear that you are enjoying our Theme Updater! All the best, Out of the Sandbox

5 / 5 Share

July 14, 2022

Very useful app for updating themes. It makes life easier than having to make changes manually each time the theme is updated. I had a few teething problems to begin with (app said my theme was unregistered - despite being registered) - but this was quickly resolved by Byanca.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mineral Magpie team! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

June 11, 2022

Norm has been great for the support. Though you need to pay for subscription to update to the newest version after trial has expired. I guess this app is like a supplementary tool when you purchase the theme so don't expect it will do all the works for you.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Formozza.tw team! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

July 27, 2022

Happy with how this is performing, it's keeping my site current and never seems to have any hangups in performance, just needed some assistance over the last week and the crew at Theme Updater were there to help, thank you. :)

Using app

Over 2 years

Total reviews

17

Average rating

4.9

Developer Reply

Hello THE CO-OP Team! Thank you for your review! We're glad to hear that the app has made updating easier for you. Thanks again for taking the time to leave us a review! We wish you the best of luck with your store! All the best, Out of the Sandbox

5 / 5 Share

Aug. 23, 2021

Simply a must for any business who hasn't modified too much of their sites code. Very easy to use and fair pricing for what you're getting in return!

Store

Sizy

Using app

About 2 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Brilliant, Brilliant, Brilliant! The fact that this app is produced by Out of the Sandbox should reassure you that the quality and support are both second to none. We have been using the Parallax theme by Out of the Sandbox since 2019, alongside this app, and we are absolutely blown away by its high quality and ease of use. We get so many compliments about our website - both looks and functionality. That's all down to the Out of the Sandbox design. Customer service is excellent, they cannot do enough to help. If you have a problem or a concern, they fix it and they genuinely care about your shopify store! I genuinely believe that there is no need to look anywhere else: choose an Out of the Sandbox theme and get this app. You will never regret it. The app makes updating the theme supremely simple. I cannot recommend this highly enough. If you don't believe me about the beauty of Out of the Sandbox design, check out our website! Thank you Out of the Sandbox!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2021

I had a huge issue come up in my site. I submitted a request through the pro plan and was contacted within 30min. The problem was resolved within the hour. Not only really quick responses, but Gabe was able to be a temporary collaborator in my store and fix the code immediately. I was really impressed. Honestly surprised to see so many bad reviews here. This was my first experience with them and I was honestly impressed.

Using app

2 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi Nakana Bracelets team! Thank you for the great review! We're glad we were able to help sort out the trouble you were seeing. All the best, Out of the Sandbox

5 / 5 Share

April 9, 2021

Really useful app. It updated the theme, really well, kept our customized page scripts and fixed the bugs of older versions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

We use Several Themes for Out of Sand box. And each time it's same pleasure. I will not understand people who leave Badreviews. If you contact AfterSales services , each time they keep care on you and you have answer in a very fast delay. I recommend to all professional website to use outofsandbox. Sure It's not a Free or cheap template, but quality and service have a price. Thanks to OutOfSandBox

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

This app works well to make sure that our Out of the Sandbox themes remain up-to-date. Much more cost-effective than re-purchasing new themes. Developer was quick to respond to an issue that we ran into, and helped us resolve it very quickly so that our site was functioning properly.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Great app and customer support. Brent is very helpful and responsive as well as the the whole team. App makes it easy to update your theme, definitely recommend!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I've had really good support from these guys, and I have used the updater without any issues, so I am happy to leave them a positive review here. No comments on the pricing, currently I am using the free version. I kept a note of my customisations and applied them after the update, and will continue to do so. All good for me and the latest update is definitely a great improvement on mobile.

Using app

18 days

Total reviews

3

Average rating

5.0