Theme Updater & Backups | OOTS
Effortlessly update themes, add new sections, and backup data
Rating
4.2
feedback
269
chart
#1,642
All reviews
Review RSS Feed
July 27, 2022
Happy with how this is performing, it's keeping my site current and never seems to have any hangups in performance, just needed some assistance over the last week and the crew at Theme Updater were there to help, thank you. :)
Hello THE CO-OP Team! Thank you for your review! We're glad to hear that the app has made updating easier for you. Thanks again for taking the time to leave us a review! We wish you the best of luck with your store! All the best, Out of the Sandbox
Oct. 12, 2024
So disappointed by this app and this company. As I pro plan subscriber I would really like to know why I am still waiting 3 days for anyone from the company to look at my issue and get back to me. I had to hire a shopify expert to help me update my Flex theme to the latest version, because the app did not do it, at a cost of $400. This is just seemingly wrong to me. I feel compelled to leave a one star review. I granted permission for someone from Out of the Sandbox to go into my shop and perhaps they would have offered the advice that the issues required this extra help. I got tired of waiting for my "priority support" I have been paying for but never used before. The money you pay monthly to Out of the Sandbox for this app is money spent on empty promises.
Aug. 7, 2021
Brilliant, Brilliant, Brilliant! The fact that this app is produced by Out of the Sandbox should reassure you that the quality and support are both second to none. We have been using the Parallax theme by Out of the Sandbox since 2019, alongside this app, and we are absolutely blown away by its high quality and ease of use. We get so many compliments about our website - both looks and functionality. That's all down to the Out of the Sandbox design. Customer service is excellent, they cannot do enough to help. If you have a problem or a concern, they fix it and they genuinely care about your shopify store! I genuinely believe that there is no need to look anywhere else: choose an Out of the Sandbox theme and get this app. You will never regret it. The app makes updating the theme supremely simple. I cannot recommend this highly enough. If you don't believe me about the beauty of Out of the Sandbox design, check out our website! Thank you Out of the Sandbox!
April 9, 2021
Really useful app. It updated the theme, really well, kept our customized page scripts and fixed the bugs of older versions.
March 26, 2021
We use Several Themes for Out of Sand box. And each time it's same pleasure. I will not understand people who leave Badreviews. If you contact AfterSales services , each time they keep care on you and you have answer in a very fast delay. I recommend to all professional website to use outofsandbox. Sure It's not a Free or cheap template, but quality and service have a price. Thanks to OutOfSandBox
Feb. 17, 2021
This app works well to make sure that our Out of the Sandbox themes remain up-to-date. Much more cost-effective than re-purchasing new themes. Developer was quick to respond to an issue that we ran into, and helped us resolve it very quickly so that our site was functioning properly.
Jan. 27, 2021
I've had really good support from these guys, and I have used the updater without any issues, so I am happy to leave them a positive review here. No comments on the pricing, currently I am using the free version. I kept a note of my customisations and applied them after the update, and will continue to do so. All good for me and the latest update is definitely a great improvement on mobile.
Jan. 20, 2021
I love this vendor's themes. If you are comfortable with custom CSS, this is the theme for you. Their themes allowed me to design the eCommerce site that I wanted, rather than being limited by which features were included in a given theme. Worth every penny to purchase the Flex theme with custom CSS fields in almost every section. If you care about design and are comfortable with coding this is the vendor for you. Their customer service team is very responsive to any bugs. Note: They are very clear that they provide the theme and maintenance for their themes. They are not developers.
July 7, 2020
I used one of thier themes and had one problem, contacted the support and found it helpful. one of the best advantages of thier theme is that is get updated regulary through the theme updater app and found it great! I think a lot of people here don't appreciate this app and think buying a theme for 180 dollars give theme the right to get free updates for life! of course they will charge for the updates and that how the will try to provide a better service.
Hey there! Thanks so much for sharing this - we're pleased to hear the app and our themes are making life easier! Our themes are updated constantly, either with our own improvements or through adding support for new features of the Shopify platform itself (like the recent Product Media enhancements and Cross-Border improvements) - so, having a tool that makes getting the-latest-and-greatest as easy and quick as possible is crucial; we're glad the Theme Updater can help. Thanks again for sharing these remarks, all the best, and good luck with your online store! -The Out of the Sandbox Team
Dec. 18, 2019
This is our first theme from out of the sandbox (Turbo). I did not think this app would work based off of others; however, it updated my theme with only 4 lines of code needing to be manually converted over. Hopefully there will be more options for pricing in the future. www.acumetalfab.com
Hello ACU Precision Sheet Metal team, Thank you for taking the time to leave that great review and we’re glad to hear the app worked well for you! We’re always looking to improve our support while also keeping the Updater App competitive in pricing and feature offerings. Hopefully the app continues to help you, and if you’re currently using the Pro plan, you can also take advantage of our Priority Support feature should anything come up! If there’s anything else we can help with, please don’t hesitate to get in touch and we’d be happy to help! Sincerely, The Out of the Sandbox team.
Aug. 28, 2019
This app works like a charm and gets the job done without any problems. Support is also quick and fantastic, often going above and beyond what I expect of them.
Aug. 8, 2019
Makes life easier thats for sure. Thank you very much for this great app! Very easy to install and use.
May 2, 2019
I had no problems with this app. Out of the Sandbox has wonderful customer service and I had quick and friendly help every time I had questions or a problem.
Hi Kalamazoo Candle Company, Thanks for leaving a review! We’re pleased to hear that both the Updater App and our Support team were helpful and effective.
April 4, 2019
When you run a Shopify store with dozens of apps, anything you can do to simply the updating process is important. Thankfully, this Theme Updater takes a lot of the heavy lifting out of keeping our store up to date. Even better is that Out Of The Sandbox works hard to keep our theme updated and they are always adding new functionality to our store, which is very much appreciated. Highly recommend this app!
Hi Welburn Gourd Farm! Thanks so much for your review! We're glad to hear that the Theme Updater App has been both beneficial and a time-saver during the updating process.
Dec. 27, 2018
I'm super impressed with this app - surprising visibility into theme customizations and ability to carry those through release updates. Thanks folks. https://www.dopeboo.com
Hi DopeBoo! Thanks for leaving a review and for your feedback! Glad to hear that the Theme Updater App was helpful.
Dec. 17, 2018
Update - We have been using the app for quite sometime now. had some issues but so what? every app on shopify has bugs, but the most important thing is Customer service! They have great customer service and that's all that i care about. They also have a great app!
Oct. 31, 2018
UPDATED I received an email that i need to register my store theme i bought directly from Shopify or threatened my store could be shut down. So i downloaded this app and its a mess! This app has just confused me as to what is going on now with my site. Its was suppose to register my theme and update my theme but of course there was a problem and error and Shopify customer service said they cannot help me to call Out of Sandbox and then i find theirs no phone number. So i was disappointed at first but I had a member of their team contact me and work on it and Iam happy to say as for now it looks like it is going to be ok! Even thought they had no phone number the service thought the email was to my surprise very speedy and helpful and got the job done! Thank you Sean for your help Sir!
Oct. 25, 2018
I had previously left a different review, but they reached out and helped right away. Great customer service & I'm pleased with the app.
Sept. 13, 2018
I love this App it makes updating our theme so simple and easy. Even with some theme customisation updates are applied without any problems.
Aug. 13, 2018
OOTS regularly update their themes with new features and bug fixes. As with it, making this app very useful and essential. Personally, I keep a record of the changes I did to the theme's code and always make backups. Keep in mind there are high chances that updating the theme version may break your website features of your own customisations and other 3rd-party apps. Always make backups and double check the updated theme prior to publishing them. Two thumbs up to OOTS team!