Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#120
All reviews
Review RSS Feed
Sept. 22, 2025
Tidio app is everything you need. just upload what you want to be learned and the bot will learn everything
Thank you so much for your kind review! We're glad to hear that your enjoying using Tidio.
Sept. 20, 2025
Game changer for customer chat! Tidio has been an absolute legend for our business. Super easy to set up, looks clean on our website, and the live chat feature keeps our customers happy. Love how it integrates with our existing systems and the mobile app means we can reply to customers even when we're out and about. The automated responses handle the basics perfectly, and when we need to jump in for a personal touch, it's seamless. Our customers appreciate the instant support, and honestly, it's made managing customer queries so much easier. Definitely recommend for any Aussie business wanting to step up their customer service game without the headache. Would recommend to: Small to medium businesses, e-commerce stores, anyone wanting better customer engagement Best feature: Mobile app and easy setup
Thank you so much for your amazing feedback! We're so happy to hear that Tidio is a game changer for your business, and how its features make your work easier.
Sept. 28, 2025
One of good chat system that you will never leave it :) Highly Recommend
Appreciate the love! 💙 We’re glad Tidio’s been such a solid fit for you.
Sept. 18, 2025
brilliant AI chat service. really helps us convert leads into customers. Highly recommended.
Thank you so much for the kind words!. If there's ever anything we can do to support you further, we're just a message away! 🚀
Sept. 16, 2025
Tidio has been fantastic for our business. The platform makes communication with customers simple, fast, and seamless. From live chat to automated responses, everything just works smoothly without any unnecessary complications. Their interface is intuitive, so our team was able to get up and running quickly without a steep learning curve. It’s also clear they put real thought into making customer conversations feel more personal and effective. Overall, Tidio has made a real difference in how we connect with our customers, and I highly recommend it to any business looking for a reliable and easy-to-use communication tool.
Thank you for your kind words - that’s fantastic to hear!
Sept. 16, 2025
Excellent 'adore
Thanks so much! We’re always here if you need anything. 🙌
Sept. 15, 2025
Fantastic app!
Thanks so much for the 5 stars! 🌟 We're thrilled to hear you're enjoying the app — let us know if there's anything we can do to make it even better! 🙌💙
Sept. 14, 2025
Super vielfältige und schöne App. Leider ist der Preis ist etwas zu teuer, da man jedes extra separat bezahlen muss.
Thank you for leaving your feedback and these valuable insights!
Sept. 13, 2025
We use Tidio as our main communication and support tool, with great results. We highlight: - Centralized channels and real-time chat; - Automations that qualify leads and speed up responses; - Shopify E-commerce integration and scalability to support our growth. Suggestion: adding kanban-style sales funnels for WhatsApp would be a major differentiator, allowing us to track customers through each stage of the buying journey, align support with sales, and give teams more clarity. Tidio is already essential for our community relationship. With this extra feature, it could also become an even more strategic sales engine.
Thanks for the detailed feedback, it really helps us grow!
Sept. 12, 2025
amazing!
Really appreciate the review — thanks for being with us! 💙
Sept. 12, 2025
So glad you’re happy with Tidio. Thanks for the review! 💙