Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
Dec. 29, 2025

ok

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your review!

5 / 5 Share
Dec. 25, 2025

bueno

Store Using app Total reviews Average rating
Proapinatur 37 minutes 2 5.0
5 / 5 Share
Dec. 22, 2025

We're really happy with Tidio. We've been able to streamline all written customer communications through Tidio, including social media and it has been a gamechanger. Also the live chat works seamlessly and the AI is getting very good

Store Using app Total reviews Average rating
House of Holiday Over 2 years 14 5.0
Developer Reply

Thank you for the feedback! We’re happy to hear Tidio has been a game changer for you!

5 / 5 Share
Dec. 19, 2025

Store Using app Total reviews Average rating
tall finds 7 months 1 5.0
Developer Reply

Thanks so much for the review — it means a lot to us!

5 / 5 Share
Dec. 18, 2025

Tidio has been an absolute game-changer for my e-commerce business. The platform itself is intuitive, powerful, and incredibly effective for engaging customers in real time, automating conversations, and guiding shoppers toward the right products. It has noticeably improved both customer experience and conversion flow on my site. What truly sets Tidio apart, however, is their customer support—specifically Carlos. If you are serious about improving customer engagement, sales, and support efficiency, Tidio is absolutely worth it—and if you get the chance to work with Carlos, you are in excellent hands. Highly recommended.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind review! It's so great to know that Tidio is such a game changer for your business, and that you've had such an amazing experience with our support team - Carlos is one of the best! ;)

5 / 5 Share
Jan. 21, 2026

Tidio ist einfach spitze!!

Store Using app Total reviews Average rating
Die Fellnasen About 2 months 1 5.0
Developer Reply

Thank you for the 5 stars! We really appreciate your support.

5 / 5 Share
Dec. 16, 2025

Uso Tidio da diversi anni e sono soddisfatto al 100% utile, intuitivo e soprattutto concretizza le vendite. APPROVATO!

Store Using app Total reviews Average rating
IABO WORLD Almost 4 years 1 5.0
Developer Reply

Thank you so much for your review! ⭐ We’re thrilled to hear that Tidio has helped boost your sales. Your support truly means a lot to us — thanks for being part of the Tidio community!

5 / 5 Share
Dec. 13, 2025

Fantastico

Store Using app Total reviews Average rating
Tendeli- Ecuador About 15 hours 2 5.0
Developer Reply

Your feedback made our day, thank you!

5 / 5 Share
Dec. 12, 2025

Great App

Store Using app Total reviews Average rating
Lux Lamp Shades Over 5 years 7 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Dec. 12, 2025

Tidio m'aident à gérer les questions de mes clients en directe, et l'interface et très intuitive

Store Using app Total reviews Average rating
ONE REC 23 days 1 5.0
Developer Reply

Thanks so much! Happy to hear you find the interface intuitive and helpful.

5 / 5 Share
Dec. 12, 2025

We've tested a few platforms now all with AI integrated. Most of them can be very hallucinatory in their responses and then there's a mad scramble to get back to the customer to give them the correct information. Its early days with Tidio but in our testing it's been absolutely spot on with all the questions, some of which have been quite technical. What I do like is that if its unsure then it will actually handoff to a human, but ask for information to clarify responses to future similar questions.

Store Using app Total reviews Average rating
Concrete Lab 4 months 7 5.0
Developer Reply

We appreciate you sharing your experience! Accuracy and responsible AI responses are very important to us, so it’s great to hear Tidio is performing reliably and handing conversations to humans when needed.

5 / 5 Share
Dec. 11, 2025

Me encanta, lo recomiendo 100% aún en versión gratis...ya veré como es con la versión paga...gracias ;)

Store Using app Total reviews Average rating
180Compostable.cl 4 months 2 5.0
Developer Reply

Thanks for the love! We're glad you're enjoying the free version.

5 / 5 Share
Dec. 10, 2025

Me gusta que se pueda escalar el uso a medida de irlo necesitando sin gastar mucho desde el inicio.

Store Using app Total reviews Average rating
Retrata mi Mascota Almost 4 years 3 4.3
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
Dec. 9, 2025

Estamos tendo uma excelente experiência com o Tidio, leva um tempo para configurar com as informações corretas a IA mas vale a pena investir tempo nisso.

Store Using app Total reviews Average rating
Barata Aviation Parts 26 days 1 5.0
Developer Reply

Your support means everything to us — thank you!

5 / 5 Share
Dec. 8, 2025

Store Using app Total reviews Average rating
Rebel Thinkers™ Publishing About 1 month 1 5.0
Developer Reply

Thank you for your 5-star rating!

5 / 5 Share
Dec. 7, 2025

Tidio mam podłączone do sklepu QRS i jestem super zadowolony. Aplikacja jest intuicyjna, szybko się integruje ze sklepem i realnie pomaga w obsłudze klienta – więcej pytań zamienia się w zamówienia. Bardzo doceniam automatyzacje i chatboty, które odciążają mnie i zespół. Z czystym sumieniem polecam!

Store Using app Total reviews Average rating
Quantum Reality About 2 months 3 5.0
Developer Reply

Dziękujemy bardzo za miłe słowa! Super słyszeć, że Tidio pomaga w prowadzeniu Państwa sklepu i generuje sprzedaż :)

5 / 5 Share
Dec. 6, 2025

I’ve been using Tidio for just a few days and I’m honestly impressed. The technology is perfect and incredibly smart. Lyro is now answering my emails, social media messages, and live chats with customers on my website — it’s truly a lifesaver. Super easy to install, super easy to manage. From day one, I handled more than 50 customer conversations smoothly, and Lyro managed everything in a very professional way. I can already see how powerful this is as a customer service solution. If you want to improve your customer support without stress, Tidio is a great choice. Highly recommended!

Store Using app Total reviews Average rating
Memas Dessert 2 months 4 5.0
Developer Reply

Thank you very much for your kind words! We're thrilled to know that Tidio is such a great addition to your website :)

5 / 5 Share
Dec. 5, 2025

Utilizziamo Tidio sul nostro e-commerce e devo dire che è stata una delle scelte migliori degli ultimi anni. L’integrazione è semplice, l’interfaccia intuitiva e soprattutto l’automazione con l’IA Lyro è fenomenale. Lyro ha ridotto drasticamente il carico dell’assistenza clienti, gestendo in autonomia una grande quantità di richieste ripetitive e fornendo risposte rapide e precise. Il risultato? meno lavoro manuale per il team clienti più soddisfatti tempi di risposta praticamente immediati Un’app davvero completa e moderna, perfetta per chi vuole migliorare l’esperienza utente e ottimizzare il servizio clienti senza aumentare i costi. Consigliatissima!

Store Using app Total reviews Average rating
Noccioro 10 months 1 5.0
Developer Reply

Thank you so much for your extensive and kind review! We're really happy to hear that you are satisfied with our app:)

5 / 5 Share
Dec. 5, 2025

facile à prendre en main !

Store Using app Total reviews Average rating
Sobrissim 16 days 2 5.0
5 / 5 Share
Dec. 4, 2025

Easy to install

Store Using app Total reviews Average rating
Capital Golf 16 days 4 4.0
Developer Reply

Thank you so much for your review!

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