All reviews

Rating Breakdown

  • 5
    84% (964 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,055)
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5 / 5 Share

Aug. 27, 2025

Really good, even if on the expensive side - but clearly a lot of efficiencies to be had

Store

DAME

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We’re glad Tidio is making a difference for you, and we’ll keep working to make it even better.

5 / 5 Share

Aug. 27, 2025

Convenient application. Easy to set up, performs its function

Store

eHouse

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Very effective tool so far

Using app

Almost 8 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We’re happy Tidio is making a difference for you. ✨

5 / 5 Share

Aug. 26, 2025

What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the review! It's great to hear that Tidio helps saving your time:)

5 / 5 Share

Aug. 26, 2025

Loved it!

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you!!!

5 / 5 Share

Aug. 26, 2025

Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the awesome review and for using Tidio!

5 / 5 Share

Oct. 23, 2025

Tidio is good, they helped us a lot

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share

Aug. 23, 2025

I am just getting started, and Tidio has been a great help. Having customer support on auto pilot really gives me the time to handle all of the other things I need to run my business.

Store

MOD 1

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀

5 / 5 Share

Aug. 22, 2025

Using app

Almost 2 years

Total reviews

8

Average rating

3.6

Developer Reply

Thanks a ton! Your rating motivates us to keep improving Tidio for you

5 / 5 Share

Aug. 21, 2025

Excellent Resources for every Business

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind review!It means a lot.

5 / 5 Share

Aug. 21, 2025

Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!

5 / 5 Share

Aug. 20, 2025

Highly recommend the app.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!

5 / 5 Share

Aug. 20, 2025

Great staff and great tool

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your kind words! Thanks for the review and for choosing Tidio.

5 / 5 Share

Aug. 19, 2025

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate your support!

5 / 5 Share

Aug. 18, 2025

Store

EOM-POS

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share

Aug. 18, 2025

Me ha asistido ventas en más de 457K clp.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your feedback, and we're so happy that Tidio helped generate your sales!

5 / 5 Share

Aug. 18, 2025

Amazing, helps so much!

Store

Seb

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Aug. 18, 2025

This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.

5 / 5 Share

Aug. 18, 2025

Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for the amazing review! It's fantastic to see how Tidio's Lyro AI is enhancing your store's workflow, while being easy to set up.