Tidio: AI Chatbot & Live Chat
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Been using Tidio for almost 6 years for 3 Shopify stores and it is the best and most reliable chat program with the best possible features available on the market. Never had the slightest issue! Highly recommend!
Thank you so much for the kind feedback — we truly appreciate it! We’re glad Tidio has been working well for you across all your stores! If you ever need anything, we’re here to help.
anda super bien, tiene un dashboard en español y es cómodo de configurar, probé varios y me quedo con Tidio
Thank you so much! We really appreciate your trust and are happy to have you with us.
Thank you so much for your 5-star rating!
Having a live chat option on your website creates confidence within potential buyers and customers, and we find Tidio does it best! Everything is very organized and advanced, but not in a way that is too difficult to understand for beginners. Don't hesitate, you won't regret using this app!
Thank you very much for the kind words! We're so happy to know that using Tidio supports your business, while being easy to use at the same time.
Excelente aplicación, nos encanta poder utilizarla en nuestro negocio!!!
Thank you so much for your kind review! It's so great to know that you love using Tidio at your company:)
We've tried MANY customer service platforms and keep coming back to Tidio!
Thank you for your feedback! We really appreciate it and are glad to have you with Tidio.
This is the app I have been searching for to streamline and make my online customer management a lot easier. Very easy to set up and simple to use daily. The work flow features are also fantastic for my online store. Would highly recommend!
Thank you so much for the kind words! We’re really glad Tidio is helping you run things more smoothly — your recommendation means a lot to our team. ⭐
Ottima, intuitiva ed efficiente!
I'm still just getting started with Tidio, but I already recognize the potential. It allows me to have a central ticket tracking system across live chats and emails, so I don't let any support emails fall through the cracks. The support bot is also going to decrease my support volume for common questions that can be answered by reading documentation and FAQ. Tidio is great at pointing my customers to the right resources. I would love to see the option to integrate Lyro with Discord and pull in tickets from there as well.
Thanks so much for the thoughtful review! We’re happy to hear Tidio is already helping you centralize support and guide customers to the right resources. Your feedback about a Discord integration is noted — it’s ideas like this that help us keep improving. We really appreciate you being with us!
Easy to use, great support and works very well. Would certainly recommend other Shopify users to download this app.
Thank you so much for the kind words! We're so happy to know that you like our app, and support :)
great app
We really appreciate your feedback — thank you for choosing Tidio!
Easy to use for chats on the go, mobile app works well. There's some automatic chatbot features, like a silly meme, which I didn't want turned on, so be sure to look around at all the initial settings before letting their AI go live.
Thank you so much for your review! Let us know in case you need any more guidance and we'll gladly help.
ok
Thank you so much for your review!
We're really happy with Tidio. We've been able to streamline all written customer communications through Tidio, including social media and it has been a gamechanger. Also the live chat works seamlessly and the AI is getting very good
Thank you for the feedback! We’re happy to hear Tidio has been a game changer for you!
Thanks so much for the review — it means a lot to us!
Tidio has been an absolute game-changer for my e-commerce business. The platform itself is intuitive, powerful, and incredibly effective for engaging customers in real time, automating conversations, and guiding shoppers toward the right products. It has noticeably improved both customer experience and conversion flow on my site. What truly sets Tidio apart, however, is their customer support—specifically Carlos. If you are serious about improving customer engagement, sales, and support efficiency, Tidio is absolutely worth it—and if you get the chance to work with Carlos, you are in excellent hands. Highly recommended.
Thank you so much for your kind review! It's so great to know that Tidio is such a game changer for your business, and that you've had such an amazing experience with our support team - Carlos is one of the best! ;)
Tidio ist einfach spitze!!
Thank you for the 5 stars! We really appreciate your support.
Uso Tidio da diversi anni e sono soddisfatto al 100% utile, intuitivo e soprattutto concretizza le vendite. APPROVATO!
Thank you so much for your review! ⭐ We’re thrilled to hear that Tidio has helped boost your sales. Your support truly means a lot to us — thanks for being part of the Tidio community!
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