Tidio: AI Chatbot & Live Chat

Fantastico

Great App

Tidio m'aident à gérer les questions de mes clients en directe, et l'interface et très intuitive

We've tested a few platforms now all with AI integrated. Most of them can be very hallucinatory in their responses and then there's a mad scramble to get back to the customer to give them the correct information. Its early days with Tidio but in our testing it's been absolutely spot on with all the questions, some of which have been quite technical. What I do like is that if its unsure then it will actually handoff to a human, but ask for information to clarify responses to future similar questions.

Me encanta, lo recomiendo 100% aún en versión gratis...ya veré como es con la versión paga...gracias ;)

Me gusta que se pueda escalar el uso a medida de irlo necesitando sin gastar mucho desde el inicio.

Estamos tendo uma excelente experiência com o Tidio, leva um tempo para configurar com as informações corretas a IA mas vale a pena investir tempo nisso.

Tidio mam podłączone do sklepu QRS i jestem super zadowolony. Aplikacja jest intuicyjna, szybko się integruje ze sklepem i realnie pomaga w obsłudze klienta – więcej pytań zamienia się w zamówienia. Bardzo doceniam automatyzacje i chatboty, które odciążają mnie i zespół. Z czystym sumieniem polecam!

I’ve been using Tidio for just a few days and I’m honestly impressed. The technology is perfect and incredibly smart. Lyro is now answering my emails, social media messages, and live chats with customers on my website — it’s truly a lifesaver. Super easy to install, super easy to manage. From day one, I handled more than 50 customer conversations smoothly, and Lyro managed everything in a very professional way. I can already see how powerful this is as a customer service solution. If you want to improve your customer support without stress, Tidio is a great choice. Highly recommended!

Utilizziamo Tidio sul nostro e-commerce e devo dire che è stata una delle scelte migliori degli ultimi anni. L’integrazione è semplice, l’interfaccia intuitiva e soprattutto l’automazione con l’IA Lyro è fenomenale. Lyro ha ridotto drasticamente il carico dell’assistenza clienti, gestendo in autonomia una grande quantità di richieste ripetitive e fornendo risposte rapide e precise. Il risultato? meno lavoro manuale per il team clienti più soddisfatti tempi di risposta praticamente immediati Un’app davvero completa e moderna, perfetta per chi vuole migliorare l’esperienza utente e ottimizzare il servizio clienti senza aumentare i costi. Consigliatissima!

facile à prendre en main !

Easy to install

Tidioh has been great for our business and has generated over 12k in sales in the first 60 days. Simply, you get out of it what you put into it. So overall it's good, and we are still learning how to use the app.

很好用的插件，客服回复也很及时，有什么需要可以联系他们，很快就会解决

I hope Tidio will stay with me and never disappoint, its a game changer in the ecom industry

la mejor herramienta para dar soporte a tus clientes

Greater user interface and easy to use for beginners

An effective tool, especially during peak season. We started using Flows, creating a complex menu and Q&A system, and now we've deployed Lyro AI. Lyro AI was fairly easy to train using data from our website. With Actions, customers can check the delivery status of their orders. The AI ​​can also communicate in multiple languages, which is important to us.