Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,141
chart
#120
All reviews
Review RSS Feed
Aug. 18, 2025
Very user-friendly. Various templates available to create and customize the flows.
Thank you so much for your kind review!
Aug. 18, 2025
Tidio has been incredible for our business! It's such a great way to connect with customers quickly for instant answers, but the game-changer for us has been using the Lyro AI Agent. It handles most of our conversations now, so our team only needs to step in occasionally.
Thank you so much for your kind words! We’re happy to hear that Tidio’s live chat and our Lyro AI Agent are making customer conversations seamless, and freeing your team to focus on what matters most. Your feedback inspires us to keep improving—please don’t hesitate to reach out if there’s anything else we can do to support your growth!
Aug. 18, 2025
Good to start!
Thank you so much for your review! Let us know in case you need any assistance in the future.
Aug. 16, 2025
Great app, fast customer service and greatly helps us with our CS load.
Thank you very much for your feedback!
Aug. 15, 2025
I love Tidio, as a marketer who specializes in chatbots, this app has made my business model straightforward and convenient for me and my clients.
Aug. 15, 2025
Really very easy to install and super functional, even in basic versions. It has simplified the work of customer service and Lyro when trained to answer various questions, really solves a lot of conversations that would normally be handled by a physical person. The costs are also fair for the kind of results the app brings. Absolutely recommended.
Thank you for your kind words! We’re glad to hear how easy the app is to install and how its core features are already streamlining your customer service. It’s fantastic that Lyro’s AI handles so many conversations smoothly and that you find our pricing fair. Your recommendation means a lot!
Aug. 15, 2025
Customer service is really on top of it, and we've been seeing our support experience get streamlined quite a bit.
Thank you so much for your kind words! We’re thrilled to hear our customer service has been on top of things and that your support experience is running more smoothly. Your feedback means a lot!
Aug. 15, 2025
Love Tidio! Super easy to use and has directly generated new sales for us thanks to the Lyro AI bot and the flows we were able to create. Miles better than most other live chat apps.
Thank you so much for your fantastic review! We’re happy to hear that Tidio and the Lyro AI-powered flows have helped you generate new sales and made your experience miles better than other apps.
Aug. 15, 2025
Tidio makes our customer service so easy via teamwork
Thank you so much for leaving a review! It's great to know that our app makes your customer service easier:)
Aug. 14, 2025
I’ve been using Tidio on my Shopify store and it’s been a great addition. The installation was quick, and the interface is clean and easy to navigate. I love that I can manage live chat, automated responses, and messages from multiple channels all in one place. The AI chatbot is especially helpful for answering customer questions instantly, even when I’m not online. Customer support is responsive and helpful whenever I have questions. The app runs smoothly and hasn’t slowed down my store at all. Highly recommend Tidio if you want to improve communication and boost conversions on your store.
Thank you so much for your wonderful review! We’re thrilled to hear Tidio has made managing live chat and automations seamless for your Shopify store. Your recommendation means a lot to uus! 😊
Aug. 14, 2025
Its been great! Super affordable, love the features and how easy it is to use
Thank you so much for the review! Great to know that you love our app:)
Aug. 14, 2025
Nice app, just started but seems good so far
Thank you! We're excited for you to explore all the features Tidio has to offer!
Aug. 14, 2025
Amazing tool
Thank you for your review! It’s awesome to hear that Tidio is making a difference for you.
Aug. 13, 2025
First time user for this type of AI assistant for the store and once I connected Tidio with all the knowledge sources it was answering pretty much all store enquiries immediately. Will only get better with time as more conversations are solved.
Aug. 13, 2025
I love how easy Tidio is. It was a breeze to setup in the first place years ago and when I want to tweak anything, it's easy as. The tech support team are also easy to deal with and that's why I highly recommend Tidio.
Thank you so much for your review! 🌟 We’re thrilled to hear you had a great experience with Tidio. Your feedback means a lot to us and motivates our team to keep improving every day. If you ever have any questions or need support, we’re always here to help.