Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.

Rating

4.7

Feedback

1,260

Reviews

Chart

#77

Shopify

All reviews

Rating breakdown

5 86% (1,080 ratings) 4 7% (93 ratings) 3 1% (14 ratings) 2 2% (22 ratings) 1 4% (51 ratings)

Reviews with text

92% (1,158)

Review RSS feed

2 / 5 Share

Oct. 4, 2015

Great idea, doesn't work on mobile well. They have a few more things to fix, maybe instant sms messages sent to the phone of shop owners because when you see the message and click the notification to go to the app the message doesn't show up instantly.

Store Using app Total reviews Average rating

Godsofmankind About 7 hours 16 4.4

2 / 5 Share

April 17, 2015

Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.

Store Using app Total reviews Average rating

Morphe Brushes About 1 month 2 1.5

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