Tidio ‑ Live Chat & AI Chatbot

Very user-friendly. Various templates available to create and customize the flows.

Tidio has been incredible for our business! It's such a great way to connect with customers quickly for instant answers, but the game-changer for us has been using the Lyro AI Agent. It handles most of our conversations now, so our team only needs to step in occasionally.

Really very easy to install and super functional, even in basic versions. It has simplified the work of customer service and Lyro when trained to answer various questions, really solves a lot of conversations that would normally be handled by a physical person. The costs are also fair for the kind of results the app brings. Absolutely recommended.

Customer service is really on top of it, and we've been seeing our support experience get streamlined quite a bit.

Love Tidio! Super easy to use and has directly generated new sales for us thanks to the Lyro AI bot and the flows we were able to create. Miles better than most other live chat apps.

Tidio makes our customer service so easy via teamwork

I’ve been using Tidio on my Shopify store and it’s been a great addition. The installation was quick, and the interface is clean and easy to navigate. I love that I can manage live chat, automated responses, and messages from multiple channels all in one place. The AI chatbot is especially helpful for answering customer questions instantly, even when I’m not online. Customer support is responsive and helpful whenever I have questions. The app runs smoothly and hasn’t slowed down my store at all. Highly recommend Tidio if you want to improve communication and boost conversions on your store.

Its been great! Super affordable, love the features and how easy it is to use

Amazing tool

First time user for this type of AI assistant for the store and once I connected Tidio with all the knowledge sources it was answering pretty much all store enquiries immediately. Will only get better with time as more conversations are solved.

Tidio is very easy to use and intuitive. The interface is clear, and setting it up was quick and simple. It makes communicating with customers smooth and efficient.

Great user friendly service

We are very happy with Tido, and as we have grown as a business they have easily grown with us. We have gotten to the point where the Lyro AI agent and flows are quite helpful to managing support.

Buena solución para gestionar los chats en la tienda online y redes sociales. Centraliza todo el esfuerzo de atención al cliente en un solo canal

This app has been a total game changer for our business. Connecting with customers in real time has helped us close three times more sales. The built-in tools make it easy to see exactly which pages customers are viewing, so we can jump in at the right moment. Even when we’re away, the offline features let us keep things running smoothly—whether we’re taking a quick break or a half day off.

Tidio has been a fantastic addition to our business. Their support team is always quick and super helpful, making the experience seamless. The live chat resolves most customer issues in real-time, keeping everything running smoothly. Highly recommend!