All reviews

Rating Breakdown

  • 5
    85% (1,006 ratings)
  • 4
    8% (93 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (23 ratings)
  • 1
    4% (46 ratings)

Reviews with Text

  • 92% (1,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks!

5 / 5 Share

Aug. 12, 2025

tenemos 8 años usando tidio y es excelente para nuestra empresa.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks for sharing.

5 / 5 Share

Sept. 19, 2025

Enkel installation, Lyro AI chat är amazing. Lätt hantering av tickets. Bästa supporten. Det är en så bra app för telefon men älskar desktop versionen.

Store

Remoair

Using app

Over 3 years

Total reviews

5

Average rating

3.8

Developer Reply

Thanks for the kind words! Tack så mycket Olek - Tidio

5 / 5 Share

May 30, 2025

Customer service is so kind and helpful. Today Carol really helped me in a pinch!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the great feedback! Thanks from Carol!

5 / 5 Share

May 14, 2025

这是个很好的AI客服app,如果你们不想要机器人跳脱已有的知识库胡乱回答,选择Tidio就对了

Store

Clawlab

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

May 9, 2025

Tidio is an amazing customer support app! The live chat and AI-powered bot that learns over time are fantastic for automating responses and improving efficiency. It offers all the features you need, like custom workflows and multi-channel support. The setup is easy, and the support team is fast, friendly, and always helpful. Highly recommend it!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Lovely, thank you so much for your review! It means a lot to us.

5 / 5 Share

Sept. 16, 2025

Tidio is a helpful tool that makes it simple to connect with visitors on my site. I like how quickly we can respond to messages.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that Tidio and Lyro have been so helpful for you! It's great to know that Lyro does so much for your company. Excellent customer service can make all the difference, so it's wonderful that you've had a positive experience with our support team.

5 / 5 Share

April 29, 2025

Very good.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

March 30, 2025

great

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share

March 28, 2025

So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.

Store

Kure NZ

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)

5 / 5 Share

March 17, 2025

it is great

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 16, 2025

ottimo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, it made our day :)

5 / 5 Share

March 11, 2025

Nice App. Very great support. Thanks to the team.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your 5-star review!

5 / 5 Share

Feb. 18, 2025

Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to know that our assistance was useful and help you start with Tidio :)

5 / 5 Share

Feb. 10, 2025

Store

Mustard

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review, we appreciate it :)

5 / 5 Share

Feb. 10, 2025

tres bien

Store

akobra

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for review, we appreciate it very much!

5 / 5 Share

Feb. 6, 2025

Miguel was awesome and super helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review - we aim to provide the best support possible!

5 / 5 Share

Jan. 30, 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words!