Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
Sept. 11, 2025

awesome APP, easy to use, helping with sales already

Store Using app Total reviews Average rating
Gevity Rx Australia 14 days 1 5.0
Developer Reply

Thank you very much for your review - We’re thrilled to hear that you find our app awesome and easy to use—especially that it’s already helping with your sales. Your success is our biggest motivation, and we’re here to support you every step of the way.

5 / 5 Share
Sept. 10, 2025

I've been using Tidio for a few years, and I'm glad I did. Being able to quickly interact with visitors on the site is a game changer that has lead to conversions. Great app!

Store Using app Total reviews Average rating
Hello Wellness About 5 years 8 5.0
Developer Reply

Thank you so much for the kind review! We're glad to hear that Tidio has been a game changer for your business that is reflected in sales, and we're thankful for your loyalty:)

5 / 5 Share
Sept. 10, 2025

Tidio is super easy to set up and makes my site feel professional. I like how customers can get quick answers or chat with me directly. The widget looks clean, customizable, and works well on mobile.

Store Using app Total reviews Average rating
World Class Spas 2 months 2 5.0
Developer Reply

Thank you very much for taking the time to leave your kind feedback! We're so happy to know that Tidio boosts your website visitors experience, and that you like the design of the chat widget.

5 / 5 Share
Sept. 10, 2025

LOVE THIS APP! Easy to use and has been a great addition to our store

Store Using app Total reviews Average rating
SUNBELT About 5 years 1 5.0
Developer Reply

Thank you so much for your kind review! It's awesome to hear that our app supports your business!

5 / 5 Share
Sept. 10, 2025

Great app and really simple to use and integrate on you site. The mobile app work just as well.

Store Using app Total reviews Average rating
usacompressors.com Over 5 years 1 5.0
Developer Reply

Thank you so much for your review! 🌟 We truly appreciate your support — it means a lot to our team

5 / 5 Share
Sept. 2, 2025

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for the review!

5 / 5 Share
Aug. 31, 2025

We love Tidio, the Lyro chatbot is an absolute lifesaver, svaes us so much time and effort answering FAQ's, our emails have reduced drastically.

Store Using app Total reviews Average rating
Misfit Garden About 1 year 4 5.0
Developer Reply

Thank you so much for your kind review! We're really happy to hear that Lyro AI helps saving your precious time.

5 / 5 Share
Aug. 31, 2025

Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.

Store Using app Total reviews Average rating
Vitta Gold Cosmetics Almost 5 years 1 5.0
Developer Reply

Thank you so much for your kind words and thoughtful review! We’ll keep working on improving Lyro AI.

5 / 5 Share
Aug. 30, 2025

La migliore app di chat/chatbot sul mercato

Store Using app Total reviews Average rating
DMSTECHMART Almost 2 years 6 5.0
Developer Reply

Thank you very much for your 5 star rating! It keeps us motivated to improve Tidio for you every day.

5 / 5 Share
Aug. 29, 2025

very happy with it

Store Using app Total reviews Average rating
Pluscenter About 2 years 4 5.0
Developer Reply

We appreciate your feedback! It's great to know you're enjoying Tidio.

5 / 5 Share
Aug. 28, 2025

Store Using app Total reviews Average rating
BOTAONE 8 months 3 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 28, 2025

Tidio is working well - its only new for us, its easy to navigate and set up

Store Using app Total reviews Average rating
The Good Feet Store About 2 months 2 5.0
Developer Reply

Thank you for the feedback! We’re glad to hear you’re having a smooth experience with Tidio. Welcome aboard! 🚀

5 / 5 Share
Aug. 27, 2025

Really good, even if on the expensive side - but clearly a lot of efficiencies to be had

Store Using app Total reviews Average rating
DAME Almost 2 years 3 5.0
Developer Reply

Thanks for the review! We’re glad Tidio is making a difference for you, and we’ll keep working to make it even better.

5 / 5 Share
Aug. 27, 2025

Convenient application. Easy to set up, performs its function

Store Using app Total reviews Average rating
eHouse About 2 months 3 5.0
5 / 5 Share
Aug. 27, 2025

Very effective tool so far

Store Using app Total reviews Average rating
The Artisan Rings Almost 8 years 5 5.0
Developer Reply

Thanks for sharing your experience! We’re happy Tidio is making a difference for you. ✨

5 / 5 Share
Aug. 26, 2025

What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.

Store Using app Total reviews Average rating
funbox.com.au About 1 month 8 5.0
Developer Reply

Thank you so much for the review! It's great to hear that Tidio helps saving your time:)

5 / 5 Share
Aug. 26, 2025

Loved it!

Store Using app Total reviews Average rating
My Turtle 3 months 5 4.2
Developer Reply

Thank you!!!

5 / 5 Share
Aug. 26, 2025

Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.

Store Using app Total reviews Average rating
Turkish Souq About 3 years 6 5.0
Developer Reply

Thanks for the awesome review and for using Tidio!

5 / 5 Share
Oct. 23, 2025

Tidio is good, they helped us a lot

Store Using app Total reviews Average rating
Bear Transfers About 1 year 2 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 23, 2025

I am just getting started, and Tidio has been a great help. Having customer support on auto pilot really gives me the time to handle all of the other things I need to run my business.

Store Using app Total reviews Average rating
MOD 1 15 days 1 5.0
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