All reviews

Rating Breakdown

  • 5
    85% (966 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,057)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

Store

Maliya

Using app

26 minutes

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 6, 2025

Es la aplicación más completa de chat. La llevamos usando desde el principio y vamos escalando con ellos.

Store

THE-ARE

Using app

Almost 8 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for growing with us! 💙 We’re really happy to hear Tidio has been with you since the start of your journey.

5 / 5 Share

Feb. 27, 2024

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Store

Sagema

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

5 / 5 Share

Feb. 22, 2024

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 16, 2024

Using app

27 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

i just love it, so easy to use and keeps me informed of what's happening on my page

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)

5 / 5 Share

Feb. 14, 2024

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're grateful for your review :-)

5 / 5 Share

Feb. 13, 2024

Excellent App. its free for small businesses, UI and Ux is magestic.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)

5 / 5 Share

Feb. 1, 2024

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

great customer service, issues resolved fast

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Très bonne application. Je recommande vivement :-)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review!

5 / 5 Share

Jan. 18, 2024

amazing for ticket system

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

The best application when it comes to live chat.

Using app

2 days

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 15, 2024

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

great to work with

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!

Using app

9 months

Total reviews

6

Average rating

5.0