Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
Aug. 23, 2025

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

Store Using app Total reviews Average rating
apnidukaan.com 7 months 2 5.0
Developer Reply

Thank you so much for your wonderful feedback! We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀

5 / 5 Share
Aug. 22, 2025

Store Using app Total reviews Average rating
AMOUR Parfums Almost 2 years 8 3.6
Developer Reply

Thanks a ton! Your rating motivates us to keep improving Tidio for you

5 / 5 Share
Aug. 21, 2025

Excellent Resources for every Business

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for your kind review!It means a lot.

5 / 5 Share
Aug. 21, 2025

Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.

Store Using app Total reviews Average rating
IK Organics About 2 years 6 4.8
Developer Reply

Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!

5 / 5 Share
Aug. 20, 2025

Highly recommend the app.

Store Using app Total reviews Average rating
Embassy of Beauty About 2 months 6 5.0
Developer Reply

Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!

5 / 5 Share
Aug. 20, 2025

Great staff and great tool

Store Using app Total reviews Average rating
Infinite Wellness Hub 8 months 1 5.0
Developer Reply

We really appreciate your kind words! Thanks for the review and for choosing Tidio.

5 / 5 Share
Aug. 19, 2025

Store Using app Total reviews Average rating
Biosota US 27 days 1 5.0
Developer Reply

Thank you for your review! We really appreciate your support!

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
EOM-POS 8 months 1 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 18, 2025

Me ha asistido ventas en más de 457K clp.

Store Using app Total reviews Average rating
Portalyoga 8 months 6 5.0
Developer Reply

Thank you so much for your feedback, and we're so happy that Tidio helped generate your sales!

5 / 5 Share
Aug. 18, 2025

Amazing, helps so much!

Store Using app Total reviews Average rating
Seb 3 months 4 5.0
Developer Reply

Thank you so much for your review!

5 / 5 Share
Aug. 18, 2025

This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.

Store Using app Total reviews Average rating
Fenstone Office Furniture Over 4 years 2 5.0
Developer Reply

Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.

5 / 5 Share
Aug. 18, 2025

Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.

Store Using app Total reviews Average rating
getrektlabs Over 3 years 2 5.0
Developer Reply

Wow, thank you for the amazing review! It's fantastic to see how Tidio's Lyro AI is enhancing your store's workflow, while being easy to set up.

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
Sanaya'm About 2 hours 1 5.0
5 / 5 Share
Aug. 18, 2025

Very user-friendly. Various templates available to create and customize the flows.

Store Using app Total reviews Average rating
mcbazel 18 days 1 5.0
Developer Reply

Thank you so much for your kind review!

5 / 5 Share
Aug. 18, 2025

Tidio has been incredible for our business! It's such a great way to connect with customers quickly for instant answers, but the game-changer for us has been using the Lyro AI Agent. It handles most of our conversations now, so our team only needs to step in occasionally.

Store Using app Total reviews Average rating
Mystery Adventures Almost 5 years 1 5.0
Developer Reply

Thank you so much for your kind words! We’re happy to hear that Tidio’s live chat and our Lyro AI Agent are making customer conversations seamless, and freeing your team to focus on what matters most. Your feedback inspires us to keep improving—please don’t hesitate to reach out if there’s anything else we can do to support your growth!

5 / 5 Share
Aug. 17, 2025

Store Using app Total reviews Average rating
Palveen 22 minutes 7 5.0
5 / 5 Share
Aug. 17, 2025

Store Using app Total reviews Average rating
TEKNAUS About 1 year 2 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 15, 2025

Really very easy to install and super functional, even in basic versions. It has simplified the work of customer service and Lyro when trained to answer various questions, really solves a lot of conversations that would normally be handled by a physical person. The costs are also fair for the kind of results the app brings. Absolutely recommended.

Store Using app Total reviews Average rating
Finamore 1925 3 months 2 5.0
Developer Reply

Thank you for your kind words! We’re glad to hear how easy the app is to install and how its core features are already streamlining your customer service. It’s fantastic that Lyro’s AI handles so many conversations smoothly and that you find our pricing fair. Your recommendation means a lot!

5 / 5 Share
Aug. 15, 2025

Customer service is really on top of it, and we've been seeing our support experience get streamlined quite a bit.

Store Using app Total reviews Average rating
Lipslut 6 days 1 5.0
Developer Reply

Thank you so much for your kind words! We’re thrilled to hear our customer service has been on top of things and that your support experience is running more smoothly. Your feedback means a lot!

5 / 5 Share
Aug. 15, 2025

Love Tidio! Super easy to use and has directly generated new sales for us thanks to the Lyro AI bot and the flows we were able to create. Miles better than most other live chat apps.

Store Using app Total reviews Average rating
Be Active Toys Over 3 years 8 5.0
Developer Reply

Thank you so much for your fantastic review! We’re happy to hear that Tidio and the Lyro AI-powered flows have helped you generate new sales and made your experience miles better than other apps.

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