Tidio: AI Chatbot & Live Chat

Tidio makes our customer service so easy via teamwork

I’ve been using Tidio on my Shopify store and it’s been a great addition. The installation was quick, and the interface is clean and easy to navigate. I love that I can manage live chat, automated responses, and messages from multiple channels all in one place. The AI chatbot is especially helpful for answering customer questions instantly, even when I’m not online. Customer support is responsive and helpful whenever I have questions. The app runs smoothly and hasn’t slowed down my store at all. Highly recommend Tidio if you want to improve communication and boost conversions on your store.

Its been great! Super affordable, love the features and how easy it is to use

Amazing tool

First time user for this type of AI assistant for the store and once I connected Tidio with all the knowledge sources it was answering pretty much all store enquiries immediately. Will only get better with time as more conversations are solved.

Tidio is very easy to use and intuitive. The interface is clear, and setting it up was quick and simple. It makes communicating with customers smooth and efficient.

Great user friendly service

We are very happy with Tido, and as we have grown as a business they have easily grown with us. We have gotten to the point where the Lyro AI agent and flows are quite helpful to managing support.

Buena solución para gestionar los chats en la tienda online y redes sociales. Centraliza todo el esfuerzo de atención al cliente en un solo canal

This app has been a total game changer for our business. Connecting with customers in real time has helped us close three times more sales. The built-in tools make it easy to see exactly which pages customers are viewing, so we can jump in at the right moment. Even when we’re away, the offline features let us keep things running smoothly—whether we’re taking a quick break or a half day off.

Tidio has been a fantastic addition to our business. Their support team is always quick and super helpful, making the experience seamless. The live chat resolves most customer issues in real-time, keeping everything running smoothly. Highly recommend!

Tidio is great and very convenient. The AI agent is an awesome feature, especially for chats you get after store hours and it can automatically answer the common questions, which saves us a lot of time.

Overall we like it. The AI chat is awesome and has improved our time to respond with customers, however the email helpdesk functions are very basic. Its getting better slowly but surely. Hopefully with time they will beef up the capability so we are staying with it.

A chat solution that’s quick to install and easy to manage Free option that’s actually useful Easy setup (no coding headaches) Possibility to scale with AI/chatbot features Good customer service & integrations

love this app . its made us lots of sales and has lots of options. the online support is great too!

Tidio is an excellent chat app. Easy to use Integrates with other chat channels like Meta Integrates easily with review software like Judgeme been using it a few years now

I love it