Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#117
All reviews
Review RSS Feed
Dec. 14, 2023
Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.
Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team! Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.
Dec. 21, 2025
Great app. Easy to use, great features. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be a great benefit.
Thank you so much for taking the time to share your feedback and for your positive remarks about our app! We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible. We have reached out via email to learn more about your needs and help you :).
Dec. 12, 2023
Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience
Dec. 11, 2023
Good price, good features and excellent customer support.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating. We're here to ensure your experience with us remains top-notch.
Dec. 1, 2023
Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand
Nov. 24, 2023
Very easy to use
Thank you for the review, we're glad you are satisfied with Tidio :)
Nov. 16, 2023
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
Oct. 25, 2023
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!
Oct. 23, 2023
It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
Oct. 19, 2023
So far so good. Support is great. They get back to you right away.
Thank you for the review, it means a lot to us. We always strive to give our best to help our clients and I’m glad that you are satisfied with our support!
Oct. 13, 2023
We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).
Oct. 6, 2023
This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!
Oct. 6, 2023
I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.
Oct. 4, 2023
Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well. Highly recommend.
Sept. 27, 2023
Sept. 23, 2023
The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.
We really appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!