Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,184
chart
#128
All reviews
Review RSS Feed
June 4, 2024
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
May 27, 2024
genial , me encanta
Hi there, thanks a lot for such kind words!
July 15, 2025
Their app and website has been down for the last 3 days, not sure whats going on. Update - Tidio has been reliant and stable since and is working great for us.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
May 28, 2024
I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.
Thank you for your feedback! It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency. If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.
April 6, 2024
Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.
Aug. 30, 2025
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now highly reccomend
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!. If you ever need any assistance or have any questions, please don't hesitate to reach out at [email protected]. We're here to support you every step of the way!
April 3, 2024
We're honored by your 5-star rating! Thanks for choosing Tidio.
April 2, 2024
Thanks for your support! We're delighted by your 5-star rating.
March 5, 2024
Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
Oct. 6, 2025
Es la aplicación más completa de chat. La llevamos usando desde el principio y vamos escalando con ellos.
Thanks so much for growing with us! 💙 We’re really happy to hear Tidio has been with you since the start of your journey.
Feb. 27, 2024
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
Feb. 22, 2024
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.
Feb. 16, 2024
Feb. 15, 2024
i just love it, so easy to use and keeps me informed of what's happening on my page
Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)
Feb. 13, 2024
Excellent App. its free for small businesses, UI and Ux is magestic.
Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)
Feb. 1, 2024
I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!