Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#117
All reviews
Review RSS Feed
June 27, 2022
I was having a little difficulty figuring operating this app. I contact Tidio chat support and their response time was extremely quick. Ian was very helpful. Thank you
Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Remember that you can always have a look at our help center on https://help.tidio.com/ or reach out to our staff :) Should you have any other issues or questions just let us know.
June 20, 2022
Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!
Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.
June 20, 2022
Great App, And very good support team. Love working on Tidio, anyone from beginner's to advance level anyone can use it, easy and simple to setup.
Hi there! Thank you so much for the positive feedback you left for us. Glad to hear you enjoy the ease you can setup and work with Tidio :)
June 17, 2022
Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner
Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!
June 15, 2022
Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended
Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris
June 13, 2022
Useful and nice. Their support team is very professional. Useful and nice. Their support team is very professional.
Hi there! Thank you so much for your kind review :) It really means a lot and motivates us to work even harder every day to improve Tidio.
June 10, 2022
great support, great app, it's helping me a lot to get a connection with my customers through my website
Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!
June 2, 2022
The service team is great. The app has help me help my customers to answer question about my products and make some sells.
Thank you so much for the great feedback! Reach out to us anytime you need help.
Jan. 18, 2023
Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.
Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
May 19, 2022
Their customer service is super quick to respond and solve problems accurately and quickly. I installed this plug-in for each of my stores, which is super easy to use and helpful for my transformation.
Hi there! Thank you for your kind review :) We're happy to hear that you are enjoying Tidio, and that it supports your business.
May 18, 2022
I use tidio to chat with customers online and it's great! I think it has helped me get back a lot of clients that I might have lost
Hi there! Thank you very much for your kind review :) Glad to hear that Tidio is supporting your business. Let us know if you have any questions or ideas!
April 29, 2022
Super App, leicht verständlich und umsetzbar! SUpport ist super nett und antwortet Schnell! sehr zu empfehlen
Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Let us know if you have any questions or ideas :)
April 27, 2022
we just started using it but are loving the features. It's the second app we have tried and the best so far.
Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Feel free to reach out in case you need any guidance :)
April 21, 2022
easy to navigate and great customer service (using their chat feature of course :) I appreciate all of their help
Thank you for your kind words! We are glad that you like our product!
April 3, 2022
Great integration with our Shopify Store, would definitely recommend to anyone looking for a live chat option.
Thank you for the lovely review! Thank you for the recommendation and should you need any help just reach out!
March 30, 2022
TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP BIEN
Thank you for your kind words! Should you need help with anything else just simply let us know :)
March 28, 2022
Great solution... for the money... even better! Compared many other options - ranging from 2-50K a month - minimal differences.
Thank you for the Review! Great to hear you find our offer worth the price!
March 24, 2022
I love the app! I paid for 10k visitors per month and my conversion rate go from 1.4 to 4.8 !! This is amazing and making me a lot of money automatically! The app has great functionalities which can drive you more money on the end of the day! Thanks again!
Thank you for your honest review! We are really glad that you can scale your business with our help!
March 21, 2022
It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!
Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!
Aug. 15, 2025
I have had a great experience with Tidio. I used to use the chatbot flows, but the introduction of Lyro AI has been a gamechanger. Huge help and answers a ton of questions before we need to step in. There are a lot of chat options out there, but we think Tidio is the best.
Hello! Thank you very much for your kind review :) We are really glad that you are enjoying Tidio so far. Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!